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Question

Steps not showing up in Strava app after walk

  • January 3, 2026
  • 4 replies
  • 148 views

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Hi everyone- my wife and I both use the Strava app rather than a watch to record our walks, and both have the identical up to date versions of Strava app on our iPhones (she has 14 and I have an iPhone SE.) 

She is unable to see steps when she records a walk- sees distance, time, elevation but not steps, whereas I have steps.

i have consulted all the online support articles, followed all the steps regarding linking Strava  to the Health app in iPhone for steps, but none of this seems to make any difference, the issue still prevails.

Strava support has suggested I need to add a sensor when I record a walk, but none come up when I try to do that.

Has anyone encountered a similar issue and/or can suggest steps required to resolve this, as I’ve tried everything and so far, no joy at all?

Thanks and regards 

Chris

4 replies

Jana_S
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  • Hub Superuser Alumni
  • January 3, 2026

Hi ​@Charltc, I don't have this problem so I'm just guessing, anyway - try checking the permissions in the Health app: tab Sharing > Apps > scroll down and tap Strava > make sure that everything is allowed. 


Jan_Mantau
Superuser
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  • Superuser
  • January 3, 2026

@Charltc Does she miss steps in the activitity feed or in the activity details?


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  • Author
  • Hub Rookie
  • January 3, 2026

Both- she can’t see steps at all in Strava.


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • January 3, 2026

Hi ​@Charltc, I don't have this problem so I'm just guessing, anyway - try checking the permissions in the Health app: tab Sharing > Apps > scroll down and tap Strava > make sure that everything is allowed. 

Thanks Jana; currently Steps only, so will try allowing all.