I have had a ride unduely flagged almost a week ago and despite my ticket contesting it, nothing is happening. 

Is there an explanation for this ?
 

My ride includes my best performances on a high trafic segment for which I am now the KOM. I was very happy to manage to beat it three times that day until Strava (or a salty user) flagged it. 
Mistaking it for a motor vehicle is one thing I can somewhat understand but not leaving users, paying customers and platform contributors without answers.
If this is an automatic flag, customer support should treat it in priority, especially for premium users keeping the platform alive.