Sync of walk between Galaxy Watch 4 (Wear OS) and Samsung S21 failed. Fresh installs on both the phone and watch.
Answered
(RESOLVED) Error message (non-null is null) when attempting to sync activities on Wear OS app
Best answer by Scout
Hi All 👋!
Thanks for your patience and sorry about the issues.
You can try the steps @TheFostah noted which resolved the issue without losing any data:
Open Strava on watch, sign out, and sign back in and it should ask you to grant it permission again.
If this doesn't work for you, our team has pushed a fix and you will need to do the following:
1. delete the Strava application from your watch
2. Power your device off for 10 seconds
3. turn your watch back on and reinstall the Strava application (v1.39).
Unfortunately, this will discard any pending activities that have not yet synced to your account but will remove the error and new activities should sync over again. If you have issues after doing the above, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. Please direct your email to the attention of Jimi.
+1Same issue here. Cant sync with my watch. Logged in and out on both phone and watch but did not have any result. Message I get is: Parameter specified as non-null is null: method m9.e.aplly, parameter api errors
+1Same issue here with my bike ride tonight, following this to see if there's a solution. Hope it will be fixed soon.
+1Not working for Galaxy Classic 4 > S24 Ultra.
With or without data permissions, repaired to Strava account.
+2+1 pixel watch 1: "Parameter specified as non-null is null: method ub.d.apply..."
Was working as recently as 8hrs ago
+28👋 Hi All!
Thanks for the posts. We are aware of this issue and are working on solving it as quickly as possible. We will post an update when we get more info from our team about this.
Thank you for your patience.
+1Any update on this? Samsung A54 and Samsung Galaxy Watch 6 syncing error. I have 1 unsynced activity on my watch strava app. Please assist🙏
+2
just brought a brand new Samsung galaxy 4 watch and Samsung s23 phone and strava keeps doing this please help I have a race Sunday 😭
+3Same issue syncing tonight on my Galaxy Watch 4. Have not had this problem and been working fine for months.
+2Having the same issue . How has this not been sorted . I've done everything strava have said in there HELP option!!! Twitter (×) been no help either. My friend same issue with his Garmin. I have s23 and watch 5 pro. Come on strava.
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