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[RESOLVED] Peloton Bike, Bike+, Tread and Rower activities not syncing to Strava

  • March 21, 2024
  • 53 replies
  • 655 views

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UPDATE FROM STRAVA:

The issue with Peloton activities not syncing to Strava from the Peloton Bike, Bike+, Tread and Rower has now been resolved.  If you still have activities that have not synced, please try re-sycning them by following these steps:

  •  Go into your workout history on the Peloton bike/tread/rower tablet
  • Click on a prior activity >> click the share button

If you're still having difficulties after that, please submit a support ticket and we will investigate further.  We apologise for this issue and again, sincere thanks to all for your patience.

I have seen similar issues here with run/walk but my Bike+ activities are now not syncing despite having no issue before and it last synced ok on Monday. Have tried everything I can think of to sync it, closing and refreshing apps, manually syncing it from the bike to Strava and it is showing on my peloton and apple health apps but nothing at all on Strava. 

Best answer by Jane

UPDATE FROM STRAVA:

Hello and thank you for your patience.  The issue with Peloton activities not syncing to Strava from the Peloton Bike, Bike+, Tread and Rower has now been resolved.  If you still have activities that have not synced, please try re-sycning them by following these steps:

  •  Go into your workout history on the Peloton bike/tread/rower tablet
  • Click on a prior activity >> click the share button

If you're still having difficulties after that, please submit a support ticket and we will investigate further.  We apologise for this issue and again, sincere thanks to all for your patience.

 

53 replies

Jane
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  • Strava Alumni
  • March 21, 2024

Hello @Emmaridesbike 

Sorry to hear of the issue!  We are aware of an existing problem where some activities from the Peloton App are not syncing through to Strava.  You can find out more, and subscribe to updates here.

It sounds like you may experiencing a different problem, if activities recorded on your Peloton bike (not App) are failing to sync to Strava, try resyncing the activity:

  • Go into your workout history on the Peloton bike tablet
  • Click on a prior activity >> click the share button.

If that doesn't help, please submit a support ticket and someone from our Support Team will be in touch to troubleshoot with you.

 


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  • Hub Starter
  • March 21, 2024

Same exact thing just happened to me this morning. My rides earlier in the week synced just fine from the bike to Strava but the one I just did this morning did not. I also disconnected from Strava on my bike and reconnected and tried it again, and it still won’t sync.


Jane
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  • Strava Alumni
  • March 21, 2024

Hello,

Sorry to hear that.

 try resyncing the activity:

  • Go into your workout history on the Peloton bike tablet
  • Click on a prior activity >> click the share button.

If that doesn't help, please submit a support ticket and someone from our Support Team will be in touch to troubleshoot with you.


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  • Hub Starter
  • March 21, 2024

Hey Jane, I tried that a couple times before my above post. I'll submit a ticket.


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  • Author
  • Hub Rookie
  • March 21, 2024

Yes I already tried that. I’ll submit a ticket 


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  • Hub Starter
  • March 21, 2024

I have the same issue. Activities synced with Strava until last week without any issues, but today's does not sync anymore. I tried reconnecting the accounts and manually sharing with Strava to no avail. 


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  • Hub Starter
  • March 21, 2024

Same issue this morning, Bike+, 3 workouts did not sync to Strava. Worked fine on Monday and Tuesday.  


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  • Hub Starter
  • March 21, 2024

Same. No issues syncing Peloton Bike+ until this morning. 


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  • Hub Starter
  • March 21, 2024

Also row workouts are not syncing as well.


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  • Author
  • Hub Rookie
  • March 21, 2024

My workout has suddenly appeared on Strava within last half hour without me doing anything 


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  • Hub Starter
  • March 21, 2024

Mine just showed up as well, 6 hours later


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  • Hub Starter
  • March 21, 2024

Peloton bike not synching with my Strava 21 Mar 2023 15:28 ET. Last synched with Peloton yesterday at 23:58. Peloton bike software version is up to date (2.6.2157.2062157). I've logged off Strava and Peloton and logged back in and no synching. I've disconnected Strava and reconnected three times and still not synching.


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  • Hub Starter
  • March 21, 2024

Mine just showed up as well - 7 hours after my workout. 


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  • Hub Starter
  • March 21, 2024

Me too....mine just randomly posted....


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  • Hub Starter
  • March 21, 2024

Mine still have not shown up from this morning 


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  • Hub Starter
  • March 21, 2024

Same issue. Suddenly stopped syncing from bike to strava today.


Stirlano
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  • Hub Rookie
  • March 21, 2024

I’m having the same issue - have re-synced on the Peloton bike but activities from today still not showing in Strava - thanks


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  • Hub Starter
  • March 21, 2024

Also with tehnogym , same problem


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  • Hub Starter
  • March 21, 2024

Same issue on a ride 3 hours ago. Before finding this thread I did the usual log-in/out/reconnect accounts etc. and attempted several times to re-publish to Strava directly on the bike’s tablet in Workout History. At approx 3 hours later my ride sync’d and now shows in Strava.


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  • Hub Starter
  • March 21, 2024

I’m seeing the same issue. Just took a ride and it’s not synching.


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  • Hub Starter
  • March 22, 2024

I am having the same issues with Peloton and Apple Health. I have deleted Strava from all devices and added back, logged out and in, refreshed on WiFi and off… nothing.


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  • Hub Starter
  • March 22, 2024

I did two rides today. My first one uploaded to Strava. My Peloton let me know there was a software update after the ride and I did it. Later I did a second ride. My second ride did not get uploaded to strava. I even tried to share it directly through Peloton to Strava and nothing. My assumption is that it's due to the software update. I would check to see if an update was done on your Peloton right before the issues started. Then we could confirm 100% that it's the Peloton update that caused the issue. 


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I am currently experiencing the same issue. I took a ride yesterday at 17:41 and it synced fine. Today my ride did not sync, even after signing in and out, updating the app, resetting the bike and manual attempts to upload the activity to the app. 


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  • Hub Starter
  • March 22, 2024

I also did a Peloton update today and am wondering if the update affected the ability to sync to Strava. I ended up making a manual activity in Strava where I added the miles and timing of the ride. Pretty frustrating to not have the other stats. Like others, I did all the obvious reinstalls of apps, etc. Wonder if it’s a Peloton issue as well.


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  • Hub Starter
  • March 22, 2024

I had the same issue after the last update yesterday. Nothing syncing from the bike right now despite resetting everything I could think of. It worked fine from the phone on just the app the day before when I wasn't at home, so feels like a Peloton device issue