[Archived] Athlete Community

I use AWU3 as a running watch + Polar H10. I don't carry phone with me, I have LTEAll possible permissions has been added to Runna, all is enabled both phone and watchAll workouts syncs OK, but sometimes without a Heart Rate graph, only average valueDid any if you experience such issue? 

Hi all - I just ran the NYRR Midnight Run. I recorded it on my Strava to have as a backup.I was (am) also registered to run the NYRR Resolution Run 5K (virtual) between Jan 1 and Jan 24. This will be the first of my 9+1 accrual in 2026.When I woke up on Jan 2nd I received an email from NYRR congratulating me on running the Resolution Run 5K. Aside from that, because I started Strava on my watch at 12:59, NYRR marked the Resolution Run 5K in their system as 2025 and it’s not counting towards my 2026 accrual.NYRR tech support told me that the fix needs to start with Stava.  On the NYRR end, all I will need to do is re-run the Resolution Run 5K (or upload any of the runs I’ve done this past week..)Strava tech support is taking their sweet time figuring this out so I figured I’d ask here.Is it as simple as me deleting the activity on my Strava app??  Is there anything else I need to do in order to unplug this run from NYRR?  I know they may have

Hi all - I just ran the NYRR Midnight Run. I recorded it on my Strava to have as a backup.I was (am) also registered to run the NYRR Resolution Run 5K (virtual) between Jan 1 and Jan 24. This will be the first of my 9+1 accrual in 2026.When I woke up on Jan 2nd I received an email from NYRR congratulating me on running the Resolution Run 5K. Aside from that, because I started Strava on my watch at 12:59, NYRR marked the Resolution Run 5K in their system as 2025 and it’s not counting towards my 2026 accrual.NYRR tech support told me that the fix needs to start with Stava.  On the NYRR end, all I will need to do is re-run the Resolution Run 5K (or upload any of the runs I’ve done this past week..)Strava tech support is taking their sweet time figuring this out so I figured I’d ask here.Is it as simple as me deleting the activity on my Strava app??  Is there anything else I need to do in order to unplug this run from NYRR?  I know they may have

Hello!I see that there are many, many Strava apps available. I am looking for one that will provide an MS Excel output report for a set of approximately 300 segments (which I have listed), showing which ones I am the Local Legend (and how far back the #2 person is on the leaderboard), as well as the ones where I am not the Local Legend (and how close I am to the #1 person on the leaderboard). Does anyone know if such an app already exists? Is there an efficient method to checking the available apps to see if there is one with such functionality?Thank you,Dennis

Can’t find the Strava January 2026 run 300k challenge. Has this challenge gone away? 

Normally, the followers who had enabled notifications for me were displayed at the top of the list. As of today, I no longer see them. Does anyone else have the same problem?

I synced my ride from Samsung Health to Strava, however the data is way off.  The mapped ride looks the same on both apps, there is a difference however of 4 miles between the apps, Strava being the lower, whilst Samsung being correct, the other stats were all wrong as well, such as average and max speed.Samsung health uses my Garmin speed and cadence sensors, which I also have in Garmin connect, however Garmin connect doesn’t sync anything to Strava despite being enable.Does Strava interpret the data differently?  I was at a bike park, so did a few laps in the same area before moving on.  I assumed it would just upload the same data, clearly this is not the case, so I’ve disable sync for now, but would like to understand why it’s so different and if it can be resolved.

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui aplikasi DANA dan Apple Service dan saya mengalami penolakan ajuan pengembalian danaBerikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 549.000,00Perangkat yang digunakan: Iphone Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan.Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya melaluiEmail: removedNo telepon : removed Hormat saya,Intan Sira

My cycling club is aiming to reduce its environmental impact.One of the things we do is to publish a weekly top three of distance, ascent and longest ride from all the club’s members’ activities.  This encourages members to try to increase their distances ridden or ascent climbed.Please could you add a tag riders or hikers can use called ‘Not the Car’ or ‘Car Substitute’ or something similar so all Strava users can also easily log and analyse the times they have cycled or walked instead of using their car.  We think this will add to awareness of environmental impacts and what steps people have taken to reduce theirs.  It could also feed into challenges. Many thanks 

Last month I was able to manually update my FTP but I tried yesterday and today and am unable to update. Every time I try it pulls up the subscribe page. Are free accounts now no longer able to manually update FTP, or is there a different path to do now? I tried both on my phone in the App and on the Website.

At my Samsung S24 the Strava app stops tracking the correct location when I pause to wait for my fellow hikers or watch the scenery …. Only after finishing the activity and returning back before saving it I’m able to obtain a new (GPS) position and continue tracking again. Changing power optimization, location, etc. settings have not resolved the issue. Who has ideas to solve this?

i have a android phone and whenever i go on a run i never have much problems well today i went on a run and everytime i puase and then resume my run the pace stops updating and the distance does not change. My little GPS green dot keeps moving around but nothing keeps tracking. I have restarted my phone it have checked my GPS signal which is a strong signal and I have turned off auto puase and it still does not work. My strava got a update last night and ever sense this update I cannot track any runs on my phone. Eveything on my watch works just fine but when I try to use my phone nothing seems to work after I puase and resume my run. How do I fix this? I have a android a16 phone. 

I had a Strava account that I previously had linked to my NYRR account.For some reason when I got a new Garmin and set it up, I created a new Strava account through my Apple ID, which is different than the old account I had.I did not realize I had 2 separate accounts until this week when I went to see why I wasn’t receiving credit for the NYRR Resolution Run.I can see the NYRR Resolution Run as a challenge on my old Strava account, however I unlinked my NYRR from that account, and re-linked it to my new Strava account, where I do not see the Resolution Run as a challenge. When I search for the NYRR Resolution Run through my new Strava account, it asks me to re-register, which I don’t feel like I should have to do since I’ve already re-linked my NYRR account to my new Strava account. I’ve reached out to Strava support and NYRR support, NYRR pointed me to Strava, who provided me with a generic response to check out the articles on their support

Hi, I had a new watch for Christmas and it no longer names it on my activities. It just says 'wear OS by google'. It's strange because it used to name my previous watch 4. I have tried various things like using health sync instead but it didn't help. Can anyone advise please? 

I am trying to purchase Strava + Runna Subscription via web login, price is coming in Euros while i am n india and need to pay via INR, but in apple store it is coming in INR, for some reason i need to pay via web login only, can someone help how to fix this ?

How do you remove the 3D map as the default map and make the 2D Map the default map. The 3D map does not give the perspective 

There a way to find out the total distance travelled on dirt and road for the month/year? 

Please, PLEASE, can you get rid of the photos on the heat maps!! I’ve suggested this before, but to no avail. I want to see my activity clusters on my heatmap, not random photos. It’s not a travel blog, it’s a running record. The photos just get in the way of the activity clusters and add no value at all. On the contrary, they are annoying.

I have my Fitbit and Strava accounts linked, so runs, walks, hikes, and bike rides that I record with my Fitbit (Versa 4) are automatically synced to Strava.There are other activities with GPS tracks though that do not appear to sync.Specific examples include alpine skiing and ice skating.Currently I can download the *.tcx file for an exercise from the Fitbit app and then upload it manually on the Strava webpage.Is there a setting or configuration I am missing that would allow this to automatically sync? If this is not currently supported, can the Fitbit-to-Strava sync described here (Fitbit and Strava) be extended to include all exercises with a GPS track?I asked this same question on the Fitbit community forum (

I love diving into stats, but if I'm presented with a 'Year of Sport 2025' I'd like it to include the year of 2025, not 11 months and 1 week of it. I've still got a race to do before the end of the year and I'm ramping up my training, but none of that will be captured. What's the point?

Last year the activity display for social media was looking like this :   And now we can have that instead : Way less detail and not really showing anything except stats..That’s just really a downgrade.. come on you guys can do better at Strava’s !

Halo Saya mengalami masalah error 403. Apa yang harus saya lakukan untuk memperbaikinya? Mohon bantuannya 🙂  

Petition for Strava to add an option of hiding the recording devices’Cause why not? Why do we users have to display what we are recording with? What is the point?

On the mobile app, under Progress there is a recap of the last calendar month. I’m curious if there is a way to get the recap for months older than that.I hadn’t noticed that you could download them until May 2022 and I’d like to have all 12 months of possible.Any help would be appreciated!

Hi everyone, I have had Huawei GT6Pro for couple of months now. When I go a walk I leave my Samsung phone at home and after workout it syncs with Strava when I get back home. I had no issues.For some reason the 180 Minute Sweat and the walk 100K steps challenges is not showing progress but all the other challenges are. I contacted Strava support and got some links for help, But cant figure it out, The only thing I can think of is, Do I need to take the phone with Me to count the steps through the Strava app?