[Archived] Athlete Community

Anyone know what has caused this issue?Splits on Strava are all over the place, while the summary in Strava is correct. This was on a treadmill with the Apple Watch directly synced to the treadmill. Strava added 1.1km in the splits compared to the Apple Watch splits which are correct.   

The past few times I’ve done a treadmill run synced to my Apple Watch, the splits show up completely different when imported to Strava. See my interval training from today: the Apple splits are correct, but Strava has them WAY slower. Is there a way to fix this? 

My workouts on my 2025 Nordic Track iFIT treadmill always sync to my iFIT app and my Apple Fitness app, but half the time they will not upload to Strava. I have restarted both apps. I have deleted both apps and redownloaded both apps. Both apps are updated to the most recent version. I have un-synced the apps and reconnected them to my profiles and again allowed for sharing. It is beyond frustrating how many bugs and lack of fixes there are. The “help” from Strava says to Manually save each workout file in iFIT online, have it email you a file. Next download the file, unzip the file so it’s the proper format. Finally, open Strava online (not in app) and find where you can manually upload the file, find the file you unzipped and upload. Unfortunately, you get all this way and see that it only provides basic stats. This is not a solution in my opinion. I am a Strava Subscriber, not using free Strava. I am an iFIT Member, not using free version.  Please fix this Strava! 

Bonjour , Quelqu’un peut-il m’aider à synchroniser les itinéraires Strava vers polarflow svp ?Je les marque d’une étoile mais cela ne fonctionne pas , par contre les segments c’est ok cela fonctionne.merci car c’est assez frustrant 😩

Bonjour, j’ai supprimé par erreur l’assistance athlète intelligence.merci de bien vouloir m’aider. 

Hundreds of thousands play ice hockey around the world and some percentage of them use Strava. I’m one of them. This should be added. Not having it available as a sport is, frankly, quite embarrassing. And given the attitude that I’ve seen in the official response, quite anit-customer friendly. Please reconsider as those of us who use Strava and play ice hockey, just want the ability to choose this as our sport. Instead of “Ice Skating”. Sheesh. 

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).For example, here is my latest run, ready to share; However, when I post or even save the image, it is cropped to the portrait aspect ratio. This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

Strava is giving wrong information every time. It is Big Fraud and I am very surprised and disappointed that how the running groups believe in this Fraud App. mifit App is far better than Strava. Very bad App and I am using it because the groups are using this App only otherwise I can uninstall it. Nobody is responding and correcting it. I have posted in social media and Twitter also. Very Bad. 

When i do an activity on strava it does not sync on samsung health. It does from Samsung health to strava, but never the other way.Is there a fix for this? Or is this by design?

Is it possible to disable everything goal related? It seems incessant lately. I signed up and pay for an app to record my activities. I couldn't care less about the screen wasting goal suggesting and constant artificial validation.

I have a Reflex Active 54. The time on the watch and the time on the app are identical and correct. However when I upload to Strava the distance shown and the map is correct but my moving time, and obviously pace is incorrect. I have tried it numerous times and on different runs but still the same issue. Have I missed something please assist

When i use my samsung galaxy watch 7 for riding i haven't been able to do manual laps is there any setting that can enable a button for manual laps ?

When I start the Android app, wait for the GPS to be found (Green status), presse the start button and then put the screen to sleep with the power button, the activité is well recorded.But if the GPS is not found or weak when I press de start button and then the power button, the activité is not recorded until I wake the screen, which is often when I finish the activity (happens mostly when I am commuting because of the topography).Its happens more since the latest update of the recording interface, a few weeks ago. 

This has just happened to me too many times. It’s a huge disappointment.It goes like this: I stand next to my car and start Strava, it seems fine. I put my phone back into my Camelback or jacket or whatever I’ll be transporting the phone with. As far as I’m concerned, Strava starting recording my activity. It was showing the timer and speed.I pull my pack/garment out of the car and put it on and begin my activity. Today it was a mountain bike ride. I am TRAINING. I want this data! I finish my workout and there is Strava with a little warning dialog saying “Weak GPS signal. Do you still want to record your activity?”DOH! I just finished!!! And I’ve got NOTHING.Pardon me, but this has happened several times in the past 2 weeks. I just renewed my subscription too, because I’m training for a race. Not helpful! And no way for me to know as I left the car that Strava had given up because my phone was in the car for less than a minute.I want a setting in

Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui aplikasi DANA dan Android Service dan saya mengalami penolakan ajuan pengembalian danaBerikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan.Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya melaluiEmail: removedNo telepon : 085809234542 Hormat saya,Annisa

Hello,Since upgrading to Strava Premium, activities imported from Polar Flow no longer include heart rate data.Polar indicates that Strava has not authorized heart rate processing, but there is no health data consent option available in my account (neither app nor web).Could you please reset or re-enable heart rate / health data consent on my account?

Hi, sorry if this topic allready has been coverd, then please send me an link =)I made a new garmin coach program for an endurance cyckling event over 4 day. The event is in 18 weeks and i have 4 training days each week, how can i implemnet/ transfer this into my strava traning program?

Hello,I'm experiencing an issue with the Athlete Intelligence feature in the Strava app. Every time I finish an activity, I receive an error message saying "Oops – something went wrong," and no summary is generated.I’ve already tried restarting the app and resetting it completely, but the problem persists. The feature used to work fine before, so I’m not sure what’s causing this.Could you please look into this or let me know if there’s a known fix?Thank you,  Paweł Ceranowicz

Hi, I have a problem that I don’t real

Hi, I have a problem that I don’t real

Can we add an option to leave groups you no longer wish to belong to. 

Had a look at the new instant workouts but the intervals / tempo and other runs suggest a pace if ~ 2:30 per kilometer. My current best effort is 3:23/km. Why are these target paces so far away of what I could possibly achieve? I have over 900 running activities on Strava spread over 2 years+ of running. Should Strava not base the suggested paces on my previous experience. Happy to put a bit of effort in but what Is suggested is not realistic. Am I missing something?

My Fitness and Freshness graph is missing my exercise data from August to December 2025.  As a result, the graph shows a declining fitness score and no activities between August 9/25 and January 3/26.  As a result, the Fitness score dropped to “0”.  All of the exercise data is present elsewhere on Strava (e.g. My Activites, Dashboard, etc.).  I checked Help and it suggested that I go to My Profile on the website and to Restore Data.  I have down this a couple of times, but it does not correct the error.  How do I get the Fitness graph to reflect this data and to provide a more accurate Fitness score?

Activities that use the 3D terrain map type aren’t displaying correctly on the web version of Strava? Logged out and back in, tried incognito mode, and a different browser, but no difference.

Hi All,I know you can crop a run however when I do Parkrun the route goes under a large highway bridge and the distance is too short, not too long. I can't figure out how to add the extra distance into the activity in my Strava app. I have the paid version and can edit in Garmin, just not in Strava. It seems odd to me if this is not possible. Am I missing something?