[Archived] Athlete Community

how long does it take for my subscription to be refunded cause i really need the refund for my college tuition fee its almost due

Please reimburse my strava subscription that I accidentally purchased unintentional 

Please refund my subscriptions on strava thatb i accidentally purchased 

Hi,I like the newly generated training plans feature that was just released. It is very much what I need!They are, however, unusable for me on my bike as I use a Wahoo head-unit.Is it planned to be able to sync the routes/plans to head-units? Or how is the feature supposed to be used on a bike? At the moment I use Training Peaks plans but would like to consolidate on Strava. 

Running on Chrome on OSX.Seems unless you accept Targeting cookies, the contents of the main landing page simply don't load. Cleared cookies and site settings multiple times and confirmed Targeting cookies is the deciding factor.  

I’m trying hard to except EMTB’s as I see how they can be good for people to get out and enjoy nature, however I do have a problem that I pay for Strava just like everyone else but then have an ebiker post as a regular ride.  I work hard to get top 10 times so when I see an ebiker have a better time than I do and take that top 10 time, it causes me to hate said ebike.  Strava needs to clamp down on this problem.

Hi my daughter can change the colour of her route to purple with a slogan saying "this girl can". How can I change colours. ? I just get these options. Thanks  

Hi guys, I have a family subscription which will be automatically renewed on the 27 Jan. For this new year a new member will join and one existing memeber is not interested in keeping the premium, so my question is: if I remove the member from the family today, will he be premium until the 26th and the 27 I’ll see the empty slot, or do I need to take care to do this on the 26th because otherwise I will eat up the last days of his/her premium family subscription? thanksLuca

We have three users at home, all three with Samsung Galaxy phones. Opening the app via Wi-Fi works very quickly for one user. For the other two, it takes a very long time to open the app. It works very quickly for these two users via 4G. What could be the problem?

I recently got a new Amazfit 6 and recorded a treadmill run. Initially, the distance was off, so I calibrated the run to match the treadmill distance. After calibration, the Zepp app shows the correct distance and pace, matching the treadmill exactly. However, once the activity syncs to Strava, the distance is reduced, which results in an incorrect pace, even though the total time remains correct. This suggests that Strava is overriding or recalculating the treadmill distance instead of using the calibrated value provided by the device/app. Is there a way to ensure that Strava uses the original calibrated treadmill distance from Zepp for indoor runs, or any setting/workaround to prevent this recalculation?

When I check my segment times on the mobile app it uses my PR as the time on all the different options such as Men, Age Groups, This Year, My Results, I'm Following. When I filter by Weight Group then the segment time is no longer my PR but my second fastest time usually. I'm just curious about the logic being applied. Though when I use the browser based version it shows the correct segment times.

On 01/05 and 01/07 I recorded my Indoor Cycle activity on my Apple Watch Series 8 and these synched to my Strava with no problem.  Today (01/13) my Indoor Cycle activity on my Apple Watch Series 8 will not synch with Strava. I have tried suggested solutions but no joy.Is there an outage at Strava?Why does the auto-synching suddenly stop when I have undertaken no updates or changed any settings?Is there a manual way to upload activity without purchasing another iPhone Health App (e.g., HealthFit)?Thank you. 

How to upload my activities gym / swimming from huawei health to strava? Because just only walking, riding dan running are can synchronize with strava. 

Dear Strava,  I know when I have completed an activity, I don’t need a notification for every activity, please turn these spam notifications off. 

In the last few days, when I start a Strava Watch activity on my Apple Watch Ultra, the activity does not actually start unless I keep the watch app up and going in the watch face for the full 3-2-1 countdown.  This has led to missed miles and time and is irritating new behavior; I usually notice it has happened only when Apple Workout asks me if I want to start something some time in.Anyone else seeing this/know how to change it back to the way it used to work? 

Corri 21 quilômetros e o Strava simplesmente sumiu com minha atividade. Era minha primeira meia maratona, ficou carregando e depois SUMIU. 

Hi!I use a Coros Pace 3 to sync all my activities. In the 100k steps challenge only my walks add up to the steps. When I record a hike, nothing ist counted. When I change the activity in Strava to "walk" manually, nothing happens either. Any ideas?

SURELY ANNUAL GOALS CAN BE BETTER ACCESSED AND USED ON DESKTOP VERSION OF STRAVA.   I SEEM UNABLE TO ACCESS ANNUAL GOALS OF WHICH I HAVE MULTIPLE AND NICE AND EASY ON MOBILE APP,  SEEM TO HAVE TO HACK INTO THE SYSTEM AND STILL NOT FIND THEM,  NOR VIEW PROGRESS ON DESKTOP.    ANY TIPS,  TRICKS ON THIS I WOULD WELCOME.   VERY LONG TIME SUBCRIBER BTW

When will there be an option for weekly goal setting to automatically increase? For example weekly mileage to increase by 10% weekly.

Good morning, I am contacting you to request a refund regarding an annual Strava subscription that was automatically renewed. A month ago, my friend Marin offered me to take advantage of the free one-month subscription to Strava. I accepted and added my credit card to benefit from this free trial. However, today I was charged €60 for an annual subscription that I did not want to renew. I am a minor and this purchase was made in error. This amount represents a significant portion of my savings, which

I started using Strava in the summer of 2010 when the Whister Granfondo came to town and I had to buy a bike and start training. No Garmin, HRM, or power meter to start. Much more raw (and sometimes more enjoyable 🤣)One feature that Strava took away that I miss every day, is the ability to track distance and elevation when doing an activity on foot that is NOT a run. My wife and I power walk and hike about 3,000-4,000km a year and climb about 100,000m in the process. Unless it's recorded as a "Run" I can't track my yearly accomplishments and reach my target. Every bike ride counts, even when people coast to the park with their toddler. Unfortunately Strava has made some value judgement that says only runs can be counted and tallied up. Such a shame. If they (re)allowed the tracking of all foot activities, I think the Strava community would grow significantly. Strava wants to be so "inclusive" all the time, except for those who aren't runners

created my Strava account using Facebook login years ago.I no longer can log in, but the account is still active and receiving activities.I need help recovering access to this account.Check out Thomas Malliaros on Stravahttps://strava.app.link/7e4LOMRGOZbThomas Malliaros

Bonjour , je souhaite m abonner à Strava et je l ai fait mais cela ne marche toujours pas . Cordialement 

I used to type in 'ramp' to search for all my older ramp tests for comparison, now rides with rain in the title come up as well....as well as other 'near' matches and some I can't figure out why they appear! Very annoying. I'm sure it used to list them in chronological order but no longer does. 

My Stats on Strava are lame.  In the web browser view, Strava does not offer the option to show combined stats for all TYPES of activities. The only option Strava makes available are statistics each year by activity type, so Hike, Run, Swim or Bike individually.If a user wants correct statistics, we need to to manually input and calculate totals across all activity types that we are recording. There needs to be the ability for the user to combine types to get accurate readings by year and by all time.