[Archived] Athlete Community

Is it possible to disable everything goal related? It seems incessant lately. I signed up and pay for an app to record my activities. I couldn't care less about the screen wasting goal suggesting and constant artificial validation.

I have a Reflex Active 54. The time on the watch and the time on the app are identical and correct. However when I upload to Strava the distance shown and the map is correct but my moving time, and obviously pace is incorrect. I have tried it numerous times and on different runs but still the same issue. Have I missed something please assist

When i use my samsung galaxy watch 7 for riding i haven't been able to do manual laps is there any setting that can enable a button for manual laps ?

When I start the Android app, wait for the GPS to be found (Green status), presse the start button and then put the screen to sleep with the power button, the activité is well recorded.But if the GPS is not found or weak when I press de start button and then the power button, the activité is not recorded until I wake the screen, which is often when I finish the activity (happens mostly when I am commuting because of the topography).Its happens more since the latest update of the recording interface, a few weeks ago. 

This has just happened to me too many times. It’s a huge disappointment.It goes like this: I stand next to my car and start Strava, it seems fine. I put my phone back into my Camelback or jacket or whatever I’ll be transporting the phone with. As far as I’m concerned, Strava starting recording my activity. It was showing the timer and speed.I pull my pack/garment out of the car and put it on and begin my activity. Today it was a mountain bike ride. I am TRAINING. I want this data! I finish my workout and there is Strava with a little warning dialog saying “Weak GPS signal. Do you still want to record your activity?”DOH! I just finished!!! And I’ve got NOTHING.Pardon me, but this has happened several times in the past 2 weeks. I just renewed my subscription too, because I’m training for a race. Not helpful! And no way for me to know as I left the car that Strava had given up because my phone was in the car for less than a minute.I want a setting in

Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui aplikasi DANA dan Android Service dan saya mengalami penolakan ajuan pengembalian danaBerikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan.Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya melaluiEmail: removedNo telepon : 085809234542 Hormat saya,Annisa

Hello,Since upgrading to Strava Premium, activities imported from Polar Flow no longer include heart rate data.Polar indicates that Strava has not authorized heart rate processing, but there is no health data consent option available in my account (neither app nor web).Could you please reset or re-enable heart rate / health data consent on my account?

Hi, sorry if this topic allready has been coverd, then please send me an link =)I made a new garmin coach program for an endurance cyckling event over 4 day. The event is in 18 weeks and i have 4 training days each week, how can i implemnet/ transfer this into my strava traning program?

Hello,I'm experiencing an issue with the Athlete Intelligence feature in the Strava app. Every time I finish an activity, I receive an error message saying "Oops – something went wrong," and no summary is generated.I’ve already tried restarting the app and resetting it completely, but the problem persists. The feature used to work fine before, so I’m not sure what’s causing this.Could you please look into this or let me know if there’s a known fix?Thank you,  Paweł Ceranowicz

Hi, I have a problem that I don’t real

Hi, I have a problem that I don’t real

Can we add an option to leave groups you no longer wish to belong to. 

Had a look at the new instant workouts but the intervals / tempo and other runs suggest a pace if ~ 2:30 per kilometer. My current best effort is 3:23/km. Why are these target paces so far away of what I could possibly achieve? I have over 900 running activities on Strava spread over 2 years+ of running. Should Strava not base the suggested paces on my previous experience. Happy to put a bit of effort in but what Is suggested is not realistic. Am I missing something?

My Fitness and Freshness graph is missing my exercise data from August to December 2025.  As a result, the graph shows a declining fitness score and no activities between August 9/25 and January 3/26.  As a result, the Fitness score dropped to “0”.  All of the exercise data is present elsewhere on Strava (e.g. My Activites, Dashboard, etc.).  I checked Help and it suggested that I go to My Profile on the website and to Restore Data.  I have down this a couple of times, but it does not correct the error.  How do I get the Fitness graph to reflect this data and to provide a more accurate Fitness score?

Activities that use the 3D terrain map type aren’t displaying correctly on the web version of Strava? Logged out and back in, tried incognito mode, and a different browser, but no difference.

Hi All,I know you can crop a run however when I do Parkrun the route goes under a large highway bridge and the distance is too short, not too long. I can't figure out how to add the extra distance into the activity in my Strava app. I have the paid version and can edit in Garmin, just not in Strava. It seems odd to me if this is not possible. Am I missing something?

I use AWU3 as a running watch + Polar H10. I don't carry phone with me, I have LTEAll possible permissions has been added to Runna, all is enabled both phone and watchAll workouts syncs OK, but sometimes without a Heart Rate graph, only average valueDid any if you experience such issue? 

Hi all - I just ran the NYRR Midnight Run. I recorded it on my Strava to have as a backup.I was (am) also registered to run the NYRR Resolution Run 5K (virtual) between Jan 1 and Jan 24. This will be the first of my 9+1 accrual in 2026.When I woke up on Jan 2nd I received an email from NYRR congratulating me on running the Resolution Run 5K. Aside from that, because I started Strava on my watch at 12:59, NYRR marked the Resolution Run 5K in their system as 2025 and it’s not counting towards my 2026 accrual.NYRR tech support told me that the fix needs to start with Stava.  On the NYRR end, all I will need to do is re-run the Resolution Run 5K (or upload any of the runs I’ve done this past week..)Strava tech support is taking their sweet time figuring this out so I figured I’d ask here.Is it as simple as me deleting the activity on my Strava app??  Is there anything else I need to do in order to unplug this run from NYRR?  I know they may have

Hi all - I just ran the NYRR Midnight Run. I recorded it on my Strava to have as a backup.I was (am) also registered to run the NYRR Resolution Run 5K (virtual) between Jan 1 and Jan 24. This will be the first of my 9+1 accrual in 2026.When I woke up on Jan 2nd I received an email from NYRR congratulating me on running the Resolution Run 5K. Aside from that, because I started Strava on my watch at 12:59, NYRR marked the Resolution Run 5K in their system as 2025 and it’s not counting towards my 2026 accrual.NYRR tech support told me that the fix needs to start with Stava.  On the NYRR end, all I will need to do is re-run the Resolution Run 5K (or upload any of the runs I’ve done this past week..)Strava tech support is taking their sweet time figuring this out so I figured I’d ask here.Is it as simple as me deleting the activity on my Strava app??  Is there anything else I need to do in order to unplug this run from NYRR?  I know they may have

Hello!I see that there are many, many Strava apps available. I am looking for one that will provide an MS Excel output report for a set of approximately 300 segments (which I have listed), showing which ones I am the Local Legend (and how far back the #2 person is on the leaderboard), as well as the ones where I am not the Local Legend (and how close I am to the #1 person on the leaderboard). Does anyone know if such an app already exists? Is there an efficient method to checking the available apps to see if there is one with such functionality?Thank you,Dennis

Can’t find the Strava January 2026 run 300k challenge. Has this challenge gone away? 

Normally, the followers who had enabled notifications for me were displayed at the top of the list. As of today, I no longer see them. Does anyone else have the same problem?

I synced my ride from Samsung Health to Strava, however the data is way off.  The mapped ride looks the same on both apps, there is a difference however of 4 miles between the apps, Strava being the lower, whilst Samsung being correct, the other stats were all wrong as well, such as average and max speed.Samsung health uses my Garmin speed and cadence sensors, which I also have in Garmin connect, however Garmin connect doesn’t sync anything to Strava despite being enable.Does Strava interpret the data differently?  I was at a bike park, so did a few laps in the same area before moving on.  I assumed it would just upload the same data, clearly this is not the case, so I’ve disable sync for now, but would like to understand why it’s so different and if it can be resolved.

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui aplikasi DANA dan Apple Service dan saya mengalami penolakan ajuan pengembalian danaBerikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 549.000,00Perangkat yang digunakan: Iphone Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan.Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya melaluiEmail: removedNo telepon : removed Hormat saya,Intan Sira

My cycling club is aiming to reduce its environmental impact.One of the things we do is to publish a weekly top three of distance, ascent and longest ride from all the club’s members’ activities.  This encourages members to try to increase their distances ridden or ascent climbed.Please could you add a tag riders or hikers can use called ‘Not the Car’ or ‘Car Substitute’ or something similar so all Strava users can also easily log and analyse the times they have cycled or walked instead of using their car.  We think this will add to awareness of environmental impacts and what steps people have taken to reduce theirs.  It could also feed into challenges. Many thanks