[Archived] Athlete Community

Hi All,I have been a paying member to Strava for many years. Over this time I have used numerous Garmin devices to record and upload rides. So I can usually figure out issues with the help of forums and YouTube videos.The last few years I have been using “Live Segments” on a trail I've ridden for probably close to a decade. Initially I was having issues with the live segment ending prematurely so I created my own segment for a lap of the trail. This solved the issue but recently I noticed I was having the same issue once more, initially I put it down to bad GPS data on that ride as the tracking wasn't great. I few rides later it still hadn't improved.It was only by chance that I noticed my starred segment had been renamed with "CONSOLIDATED SEGMENT" at the start. I could no longer find it in the segment list even under hidden segments. A different segment had been starred and synced to my Garmin device which looked almost the same but fails to track w

Hello, recently I've started using a Garmin forerunners for my running activities. Since I was using a smartwatch with poor GPS all activities in Strava regarding this old smartwatch should not be considered valid. I would like to delete all activities regarding this old smartwatch:- either deleting all activities before a certain date- or deleting all activities coming from zepp app sync 

The new route planning functionality on Android is nice and all, but now I can't seem to find any of my saved routes, including new routes I created using the new interface. Did this relocate in the app, did it go away altogether, or is it user error on my part?

Strava says "Segment creation in this area is disabled because it has been identified as private property, having restricted activity access, and/or other reasons" Support site says it's a known issue and they're working through it, is anyone else having this issue? Hopefully it'll be fixed soon!

I noticed some changes to My Routes.  1) The biggest problem i have with the route planner is when switching from shortest distance to most popular.  Please allow that switch to take effect from the current waypoint to the next (like you do for manual mode) OR from the point you selected that option going forward, as opposed to applying that method of routing to the ENTIRE route.  I spent an hour crafting a route and couldn't get it through an alley (it did a 2-mile circuitous loop to the next way point), when i switched to shortest distance it REROUTED MY ENTIRE ROUTE.  Ouch.  2) Please allow us to delete waypoints from the list on the left again!!  Bring that back!3) It is a small issue but kinda frustrating: we used to be able to grab a part of the route between two waypoints and drag it through a particular place. But now the planner cannot process that action, and the route gets discombobulated and jumbles the route (

I like to create segments for my runs, so I made a few on a trail near a local lake. Now, the interesting part, is that so many of the best runs obviously are skiing acitivites, given that the pace is sub-2min/km here and there (typicall steep downhill), in the middle of winter with snow and ice everywhere, and pacing in general makes much more sense to skiing runs (like, way more variation than you'd typically have during a run). So, I reported as many as I could of them, to clean up the rankings, but now it won't let me report more.I guess I will eventually be allowed to continue, if I bother, but isn't there anything that can be done that's a bit more efficient? It's not a matter of life or death, of course. If there are rankings, they deserve to be as correct as possible.

In iOS 18 icon art should update according to the user customization of either dark, color or standard. All my other apps had this updated and ready to go by iOS 18 release date. Strava however, still hasn’t fixed it. Cmon!!!

Just done a 5km and my Apple Watch was counting backwards from my last run and then when saved didn’t display the full run distance. 

web UIProfile / Settings / Gear / pick some shoes to changeupdate brand to ASICS, model to "Novablast 4 Yellow"saveitems is saved as "Novablast 4 yellow" ("y" is small, not uppercase)Change happens on server, not in web client, I checked.Before it worked without modifying case, and in case it was a newly introduced feature (by any chance) - other gear in my list was not updated.Please fix )

Hello. I know this maybe a dumb question but I don't see an answer in here anywhere. I have a pixel watch 2 I use while running. Now I cant find the info but somewhere I thought I read the pace it shows on the watch display is that of the current mile, not the average per mile over the entire running event. My question is does the pace shown on the Strava display on the pixel watch 2 show the average per mile or the current mile pace.  Thanks 

Dear Strava community,Since several activities, I no longer see my Segment PRs on the activity overview, both on the mobile App and on the desktop web page.You can find an example below of an old run with PRs showing on the overview.And just today, I did a new segment where I made a PR:And this doesnt appear on the overview, and I cannot find out why. I did check all privacy parameters, made everything public, tried to Refresh Activity Achievements but nothing appear to work. This is quite frustrating as I used to like seeing on the overvi

Update: The timeline for read-only mode has been updated. You can learn more about this adjusted timeline here.   Hello Hub Members,  We’re excited to announce that on October 28th, we’ll be launching a new forum interface! Here’s what you need to know about the upcoming changes:  ---Important Dates Read-Only Mode: Starting now, the forum will be in read-only mode. You’ll still be able to browse content, but posting and interactions will be paused. Forum Unavailable: In late October, the forum will be temporarily unavailable as we complete the upgrades to our new experience. Date TBD (esti

So my friend cannot currently take her phone on a run so she asked me to tag her when we run together.  When uploaded her run starts are always slightly different, it’s not much but I just don’t understand why?And it is slightly annoying that Strava records her as running slightly further and slightly faster when she’s tagged on my run!Any thoughts?

On my most recent activity, every time I try to enter notes and click save. It doesn't save to my activity. Can you please look into this? Thanks!

Is this Magene HRM compatible with Strava. And, if anybody can say, is it compatible with Rouvy too? Thanks

I like having my activity distance in the activity title. I just noticed it has now been removed from my activities. For example: My entered title: 2.2k - Easy Neighborhood Run Strava changed to: - Easy Neighborhood Run If I enter as "2.2 - Easy Neighborhood Run" it does not get changed.   

Hi,I need a refund please. I'm from Brazil, and there is none Strava support here. They dont respond my tickets, emails. On app, web, nothing.They made a mistake, I made an 30 free days trial. And forgot to cancel my signature. No problem. The issue is that they made an 1 year signature. If they charge 1 month. Ok. But not 1 year signature.This is wrong, need help.Tickets:#3059138#3057930

Can someone please respond to my support ticket. 

Let me start by saying thank you for Strava Maps and all features which comes with it. I want to list down a few issues I always face with this feature:1. When I try to access "my saved routes" on my phone, it is a multi-step process i.e. go to my profile (you)  -> Then on my icon (on top right) -> Click on "Routes" -> Click on the route I saved. When I am on a new trail (very often there's weak cell phone connection) and to load these four different pages is extremely frustrating. -- Surely there can be an easier way to access this feature.2. Please please save the preference in Map Settings i.e. whether or not I want to see gloabal heatmap / My Heatmap / Point of Interest.3. When Map is accessed via phone app, it shows random routes suggestion by default, again please save preference, so I don't have to do this multi-step process or opening a map then selecting maps only - every time.  - All the above 3 points are especially frustrating

We got a club for our local traininggroup. The creator of the strava club has moved and we could like to transfer the "ownership" of the strava club to an active member. How we do that with the risk of deleting the club? Thanks for your help.

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The training calendar gives the distance travelled for each year. Is there any way you can work out your annual statistics just for one activity type, such as running?

Hi folks, Has anyone else noticed that their activity feed history on the website has shortened. I can only view back about a day or so in my feed. I quite often leave it a couple of days and drop in to find out what my friends have been doing in the past few days. Now I'm finding I'm missing things. To me, it's a shame. 🙁

여기에 있는 레코드 중 일부는 이전 레코드보다 훨씬 빠르고 우수합니다.그러나 PR 마크와 메달은 없습니다. 기록을 분석하고 평가하는 것은 어렵습니다. 친구들에게 물어봤더니 비슷한 경험이 있다고 하더라고요. 문의를 남기면 해결할 수 있다고 해서 여쭤봤습니다.고맙고 좋은 하루 되세요.

I like the new quick edit function, and I'm sure you don't want to clog it with everything, but can you add the ability to tag the activity as a Commute? Maybe as a check box rather than a drop down menu like in the normal edit screen. Thanks, love your work!