[Archived] Athlete Community

Is there a way to keep the ride ‘live’ on Strava, but to exclude it from the Fitness/Freshness algorithm calculations?Last September, on holiday, I climbed a number of mountains on my bike, including Tourmalet.  Part way up that climb, my power meter began to malfunction and, broadly speaking, continuously added about 600-watts to my actual power at any given time.  Whilst that resulted in a rather impressive set of stats at the end of the ride (!), it was obviously incorrect.  It has also meant that every Fitness/Freshness graph I produce on Strava ever since has a huge and misleading ‘peak’ if I let the system calculate it using power.If it had been pretty much any other ride, I would probably have simply deleted that ride from Strava to avoid the distortion, but, for obvious reasons, I wanted to keep that particular’s day’s climbs as part of my ‘official record’.

I created a segment a couple weeks ago, and it has yet to populate with any efforts. https://www.strava.com/segments/39500810

When editing an activity from the listing (https://www.strava.com/athlete/training), ticking the checkbox “Commute” does not work.Furthermore, this works from the android app, but taking the same activity from the web and saving it again removes the tag

Some of us train for mountain races on treadmills and stair steppers. It turns out there is no way to enter elevation gain as a part of a manual activity, at least not in my Android Strava app. Can this please be fixed? 

This is my fitness in the last 3 months according to Strava as I am training for an upcoming 100 miler. In reality this couldn't be any further from truth. My aerobic fitness went up significantly. I handle heat much better than 3 months ago, and I recover quickly from long training runs.What Strava calls fitness is highly misleading. This should be called something like acute training load as this gives a lot of emphasis on time spent in high intensity. But that isn't fitness as people who end up training too hard (at too high intensity) all the time tend to plateau. This doesn't encourage to train smart and only works to reflect noob gains for people who have just started exercising. Also consider the fact that the biggest gains in "fitness" on this graph are from finishing races. But again that is false. Running a long distance race in fact suppresses fitness

Hi All,Am I the only one who cannot save the map setting about heatmaps?It stopped working some time ago.When I open the maps, I can turn on the heatmaps layer; it works as usual, but only until I temporarily switch to another application or just turn off and on the screen.I haven't found any workaround yet, unfortunately.

I just got a new phone, and after installing the Strava app, I noticed that any time I try to view an activity (either mine or someone I follow) the app crashes. It also crashed if I try to tap on the Maps or Record features. I can navigate the rest of the app features like Groups, If I go to the “You” feature I can also navigate within the Progress option plus I can scroll down my list of activities but just can’t open any.It has been uploading activities from Zwift and my Wahoo Element IRL rides without issue.I had a Pixel 6a before and now a Pixel 8 Pro. Same Android OS version/build on both phones and settings for the Strava app are all the same too.I have done the usual troubleshooting like clear app storage/cache and also uninstalled/reinstalled the app too.Not sure if it’s a specific feature of the Pixel 8 Pro causing the issues that my 6a did not have but it’s very frustrating.Thanks for any suggestions offered!

Why there is still not padel activity but pickleball yes??There is like 30 milions players all around world and still not activity…. 

How do you assign shoes to a bike?I have selected Cycling as my default sport but when I try to add shoes to a bike I do not get a choice of bike only Running  , walking etc. sports.

I made a new segment but I am the only person showing up on the leaderboard. when this first happened I tried deleting it and make it again, that didn’t help. after waiting for a few hours nothing changed except people who have ridden that segment today showed up. Why aren’t the rides by people in the past showing up and how do i fix it?

There are lots of sport types that have been marked as “NOT CURRENTLY PLANNED” under Ideas:Activities: Link Sport Type: LinkThese have thousands of votes and I believe some of these are low hanging fruits. Not talking about exotic sports like diving chess or ulak tartysh, but rather something very popular across the globe, like volleyball,

Apologies if that has been responded somewhere already but couldn’t see any recent post and want to believe there is a fix for this.In short, the 1km auto-laps from my Apple Watch (using native workout app) are not showing correctly on Strava, where some of the laps are way offs (not seconds, like a minute in some instance). I have my Apple Watch in the simplest setting: no auto-pause, not pace range alerts, etc. just the basic 1km lap marker. I obviously sometimes manually pause my watch at red lights, etc. Total distance, average pace and time all match. Just wrong splits. Does this has a fix? I would be shocked if not, which would basically prevent me from using Strava going forward. And hopefully

Hello, I shared this in another post, but since the owner of that (now marked as solved) thread believes this might be a different issue, I wanted to create a new topic. I use an Apple Watch Ultra and the native Apple Fitness app to record my runs. I sync the activities to the Strava iPhone app. I’m having issues with split paces for runs where there are pauses and resumes during the run. This also affected my PRs — now I have dozens of strange PR values (e.g., 3–4–5s/km!). There are lots of people (including two of my friends) having this issue for a very long time. It’s really strange that it still hasn’t been identified by Strava. If they looked at the strange PRs recorded with Apple Watch, they would definitely notice this. Here’s my typical running scenario where I encounter this problem consistently:• I start a run using the native Fitness app on my Apple Watch Ultra.• I run ~3 km.• I

Hi!I have been uploading my rowing to Strava (Android) for a while now, and recently I noticed that when using the ‘Quick Edit’ feature to rename/make changes to these activities, the pace units for the activity - “/500m” for rowing - is changed to be “/km”. However, this is unhelpful as rowing consistently uses the “/500m” to measure splits. This issue isn’t present when using the standard Edit Activity button. Unfortunately, I haven’t been able to see if this issue is consistent across other devices/Strava versions, and I don’t know if it has existed since the introduction of the Quick Edit feature or not. Device Data:Strava V339.16 (12391138)Android Version BP22.250124.010 (Baklava)Pixel 6  

Subject: Request for Refund – Annual SubscriptionDear Strava Support Team,Good day.I am writing to respectfully request a refund for my 1-year Strava subscription with an amount of 1,500, which was charged through my credit card.The payment was made unintentionally, and the money used was originally intended for my school allowance, as I am currently a student. Due to this reason, I am kindly requesting your consideration for a refund.Below are my details for your reference:Email: deoglennguillermo6@gmail.comSubscription Plan: 1-Year SubscriptionAmount Paid: 1,500Mode of Payment: Credit CardI sincerely hope for your understanding and assistance regarding this matter. Thank you very much for your time and support.Respectfully yours,

Training is not shown in Progress dashboard, but is actually recorded and shown in the goals breakdown 

Both in iOS app and on web, when I complete an activity and go to the Map view and enable the personal heat map, the most recent activity doesn’t show up until I TOGGLE the “show private activities” setting for the Personal Heatmap layer. If it was off I have to turn it on, if it was on I have to turn it off. This is notwithstanding that the activities I am recording are public and this setting shouldn’t affect it, and that disabling “Show private activities” should never cause activities to appear on the heatmap. Just toggling the heatmap on and off doesn’t show it. Switching the map on and off doesn’t show it. Only toggling the “show private activities” option will immediately show the most recent activity on the personal heat map. If I toggle it back to the old setting it disappears. The personal heatmap is the main thing that’s kept me subscribed to Strava so it’s frustrating to still find it glitchy when there are free alternatives available.As an additional

As mentioned in the title - Roller rides recorded as Indoor ride via Wahoo elemnt roam do not take into account breaks distorting the average speed, neither auto-pause nor manual pause are taken into account when the workout is synced with the strava. thus distorting average speed a lot

i want to join strava subscription by using the student 50% discount method but sadly i dont have any credit card of sort of them, is there any way that i could pay without a credit card?

50km ride with only 11k logged I stopped to take a photo from the lock screen and I forgot that THIS always happens so I lost most of my 50km ride. I’m pissed because I really pushed on to try to test my form in the last 15km and they were just not recorded,I’ve lost LOADS of training rides like this. Can you not fix it?I’m a software developer. Do you need a little help? 

Some of my historic apple health workout data has successfully synced over to Strava, but much of it is missing. For some reason, some information from 2021 synced, then there’s a gap, and then the data restarts when I setup my Strava account in November 2025. I’m missing everything prior to 2021 and between Sept 2021 and 2025.

I am writing to respectfully request your urgent assistance regarding a yearly strava subscription that was automatically deducted through google play using my gcash account. I'm asking respectfully for a refund. That was my only money in my wallet. I contacted already you support but there's no yet a reply. I am kindly desperate asking for your consideration and compassion about this situation please. Thank you so much hope a developer can read this. 

Hi AllMy Huaewi Gt5 Pro records walking and outdoor cycling on Strava nicely but is not syncing golf and spinning (indoor cycling). Anyone encountered the same issue and have a solve?Thanks

New activity type tags like Recovery, and With Pet etc are not showing in my strava app and also on desktop website version. How to get that tag options? I tried reinstalling app also and it has latest version too.