[Archived] Athlete Community

Why sometimes, when you create a segment,you get a leaderboard, but if you slightly edit it afterwards you get no leaderboard? i undretsand there might need some time to be updates, but in few segments, noone was ever added after i edited it, although there were around 12 peopl in it when i firstly created it.

Some of the segments i ve created, do not appear on the map. While others, do appear. I have everything public, no spots hidden from the map. all permissions are checked. 

I’d like to incorporate the Global Heatmap data into recreation and conservation planning efforts in USA.  Is this possible?  Is there someone I could speak with to discuss it?

Please get rid of the strava features, challenges and adverts from the homepage.  I don't need to see these, I want to see what everyone else is doing, not what challenges there are. At least make these optional or in a drop down box or something.  I will not renew my subscription if these remain. 

Hey all, I used to love sharing my activity map with the “Save Image” feature on the app.Now when I do that the title and activity stats are considerably bigger than before and often cover up the name of the city. I can save a transparent version of the stats that would allow me to make them smaller but unfortunaley I can’t save the map on its own. Any idea’s appreciated, I wish Strava had never changed from the old smaller title. It was perfect. Thanks

Hello,I completed a bike ride of 100.1 km, and when I finished the route, I shortened it by 0.1 km. But when the route updated, it now only shows 55.97 km. I lost half of my ride and I can’t manage to recover it. What should I do? Could we restore the original route? Is this an option available in the paid version?Thank you.Eric.

For some reason, my heart rate and cadence data flatline about two thirds of the way through my runs.  I’m using an Amazfit watch which relays the data to the Zepp app whihc then syncs with Strava.  The data is accurate on the Zepp app but not on Strava.  Has anyone see this happen before? 

I have completed more than 1000 bike rides with Strava in the last few years.  I record them with my Samsung A13 phone.  This has always had reliable GPS that accurately records my rides.  I also record the rides on my watch, which doesn’t have as good GPS accuracy as the phone (it “wobbles” a few metres occasionally), but it has the benefit of recording heartrate.  If I go somewhere new and want to create a couple of new Segments I do it using the Activity as recorded on the phone, as the GPS data is better.  To avoid duplicating the recordings, I usually delete the phone version after a day or so (unless I forgot to tighten my watch-strap which causes the heart-rate to under-read and be meaningless !).  This methodology has worked well for several years.However, for the last 3 rides I notice that all the recordings on my phone show small spikes about every 15 seconds or so (for the whole ride) that make them unsuitable for using as a basis for new Segments.  The watch data

Receive the option to use a new screen / interface to record an activity this morning. Wanted to share some early feedback. (iPhone app user, UK based.)Positives:Great to see the time & distance on the map screen. No more switching between screens to know how far I’ve travelled while following a route. This is a huge improvement and outweighs all the other items below. Thank you! Good to have an easily visible option to add a route at the start of my ride.Negatives:Strange to see ~20% of the bottom of the screen permanently occupied with a huge Pause button and a Send Beacon Text option. I don’t want to pause while I’m moving. In fact, I definitely don’t want to accidentally pause while I’m trying to use a map feature on the move. Is there any way to make the Pause option only appear when I’m standing still? Or at least make it smaller? Send Beacon Text is a great option but I don’t need to see it permanently. If I ch

I’m getting political club info in my feed (cycle for this politician or that one) and I’d really like an option to block these. I like Strava for data and motivation, not more hate-messaging. There’s enough of that in every other app. 

I had an active streak of 59 weeks. I have uploaded an activity - but the streak did not change to active (having the flame turn to orange).In this support article I read that every activity during a week (starting Monday, ending Sunday) should count towards the streak. I can confirm that all of my activities have been 60 seconds or longer. I can also confirm I have done at least one activity every week; see the screenshot attached (from the desktop view)I am adding an image from a friends account - to show the difference between the active and inactive streak.  Screenshot of my inactive streak Screenshot of my training calendar (desktop view) to confi

Everything was working fine earlier today. I was able to “like” comments under my posts, but when I tried later I got the message, “Something is wrong, please try later.”I also noticed that after I give Kudos and refresh my app, those kudos have disappeared.I can still comment on posts, but I can’t like any responses.I’ve logged out, reinstalled, etc.  

Why can't I create segments shorter than 500 meters for cycling and shorter than 300 meters for running, even though I have a subscription, when I've seen shorter segments on Strava?For example this running segment is only 280 meters long: https://www.strava.com/segments/19339033

It would be helpful to have the ability to rename routes directly from the My Routes list page.

I know it is a small thing but it is one of those things that is quite annoying about Strava. You know that situation when you finish a run and notice that it is very close to a round number of miles, than you run a bit further to make it e. g. 5 miles. Then it uploads to Strava and shows as 4.99 miles in some parts of the app and 4.9 miles in other parts of the app (e. g. the training calendar). Can Strava stop doing that? 

I have a problem connecting my Samsung watch to Strava, even though I followed the instructions, they don't want to appear on Strava and it keeps saying " There was an error connecting your device. " but my account is connected on the watch. Any help here?

Question: is there a limit to the kudos that you can give? Per hour, per day, etc?  I was scrolling my feed and was giving kudos and at some point I wasn't able to. 

Since about a year, when navigating to the Maps section of the app (on Android), the default view is with “Routes” selected. I only used the Maps to check my saved routes, so every single time I have to disable the list of routes proposed (which are terrible suggestions in my opinion, by the way) which becomes very annoying when trying to follow a route, since the app constantly also reset the view after a few minutes, so that I need to open the saved route again. Can the app at least remember the choice of “Map only” view for the next time I open the Maps tab?Also, when loading a saved route, the default view is 3D, so every time I have to change it back to 2D (after having to wait for the camera to do its movements) since the 3D maps are completely unreadable. Can the app also remember this preference? Or better, can there be an option to completely disable the 3D map view everywhere in the app? That would be fantastic. 

I get it that some people may find this feature useful. But I am on week 488 of the streak and trust me I am not going to skip a week in a foreseeable future, therefore for me this feature is absolutely useless - it only adds clutter and makes it more difficult to access other features that I use very often, for example the Training Log. The Training Log in particular is being pushed further and further down in the UI with every new shiny feature that Strava adds to the app. How many people do actually find the Streak feature useful? Have you done any research? Since there are a lot of features in the "You" tab, how about giving users a bit of control on reordering these features or hiding them? Also, that would give Strava a feedback on which features users do actually prioritize.

After a few years of having a paid subscription, I have reverted to the free option - main reason is that I am getting old and no longer able make use of the additional features of paid model. On returning to the free model, it seems to have lost so much that was there a few years ago. 1) I cannot load up past similar runs so I now have to create my own spreadsheet. 2) I look at the group for my running club and can only  see the top three for each category. I am certain I used to be able to see all 80 to 100 runners in the group. There is no point in just looking at the elite athletes and not being able to see your peers.Also, Strava now seems extremely slow to load but I don’t think this is down to switching to free model as I am sure it was becoming slow with the subscription model (and I am comparing it to other apps on the same computer, same broadband).I am seriously considering abandoning Strava and finding an alternative.

I’m a club admin and I was excited when I saw this feature pop up on my phone - Score!  This will be useful!  And then I was disappointed.  The feature says “Get a snapshot of who attended, and use that info to grow your Club.”, but this is very misleading.  Here’s why:It uses as +/- 15 minute window from the event start time to find riders who joined.  That’s a HUGE mistake.  We often have 40+ people show up for rides and always allow 5-minutes grace period before starting, THEN we gather everyone together to provide ride information, THEN we organize into pace groups, etc.  Sometimes we manage this within 15-minutes of the official ride start time (really gathering time).  Sometimes we don’t.  The time window needs to be longer.  Alternatively, you need to let club administrators set the time window.  Or you need us to have a separate publicly listed start time (i.e., what is shown on the event RSVP) and an anticipated start time (e.g., 10 minutes later) that

I wanted to set up a challenge of number of days active but I can’t see the option, is there one? Or am I just missing it?Thanks! 

I have links to my notable Strava activities in my bio. These links are clickable from the web version but are no longer clickable from my Android app? Is this a bug or are links on Android now disabled? www.strava.com/athletes/28694569

I think there is an error in your “Athlete Intelligence” script.Today I walked with an elevation of 154m and AI says that that is nearly the double of my typical 30-day elevation gain of 39m. As far as I remember the double of 39 is 78. So that’s not even close 😉   

Please can you roll back the new route planning as it is so rubbish. I want the old one back. It incorrectly categorises roads as off road. Really unhelpful as routes which are totally road come out as 63% unspecified. Using the old version it knew they were road. Please don't launch new versions until they work! Roll it back until it's actually better!!!!!