[Archived] Athlete Community

Sometimes, on longer rides, with many segments, there is a list of hidden efforts.  Sometimes when I have gotten top ten overall they will appear in the hidden efforts but also not in the top results. Sometimes I don’t bother checking this list.  But I always want to know when I get a new top ten overall.  Is this a random result?  Or is there something that can be done to change this?

"An error occurred on the Strava server.Please contact support if the problem persists."can someone help for resolving this problem 

I am on the Strava website trying to view Flybys.  I’ve ensured that my global Flyby privacy setting is set to "Everyone" under Privacy Controls and my activities meet the "Everyone" privacy setting.  I tried deleting my cookies and refresh but that didn’t resolve the problem.  Is this a widespread issue?

Last few weeks I can only give approx 20 kudos to other athletes. When does Strava fix this? Unlimit kudos is absolute 

Hello,I did some hill climb repetition yesterday. The data is correct on Garmin: 8.51Km at 6:18/km and 236m ascent and a duration of 53min34. Everything is fine on my watch and on Garmin connect, but apparently not on Strava. Strava only pull up 8.51 for a duration of 6s, which got it flagged, obviously.It’s the first time I have an issue with an activity imported from my watch, the treadmill flag is off, and I don’t get why Strava is not importing the correct data. Any idea what could go wrong? Here’s a link to the activity, if that helps: https://www.strava.com/activities/16083789430

How can I see if I am on someone’s favorite list?

Dear Strava, It’s really frustrating that Strava calculates average pace based on overall time instead of moving time. This issue discourages users from uploading their activities because it makes the pace look slower than it actually is. When I sync my Polar device “Polar vantage V3” with Strava, it includes the entire session’s time, including rest breaks, which skews the pace calculation and makes it inaccurate.It would be really great if there would a fix for this or workaround so users can track even their swimming activities accurately on Strava. And something to keep in mind for the future, what could really elevate the Strava experience for swimming users, is creating achivments, trophies etc… Like Best/fastest 100m 400m 1000m | I don’t see behind the scenes of this, but perhaps it wouldn’t be complicated to impliment such a feature compared to fixing the issue of inaccurate timing. 

Hello.I have two iPads both with Strava and the Rouvy app connected to Strava on both iPads.My ROUVY data appears on one iPad and my outdoor cycling data appears on the other.Neither sets of data appear together on both iPads.Any ideas how to resolve this?

Hey so I ran an activity I titled “running Coach Beta 10+K” and it’s supposed to be visible to everyone. Instead the Home feed is only showing crummy Samsung Galaxy watch walks. As a precaution I unsynced Strava under the ‘Samsung health” app but that didn’t change anything. I doubt that was the issue after all. Thus was one of my better times relatively speaking and I wanted it to show on the home feed. But it won’t. What can i do?https://www.strava.com/activities/16075796014

I don’t need this information.  I don’t want this information.  Please give me a way to stop the notifications about event insights after my club events.   You should always provide a way to disable a specific notification before you start pushing that type of notification.

I went through the “cancel subscription” steps (on the website, don’t have the app) several times in the last few days, but my account just keeps saying:You’re verified for the next year! Your student plan (-50%) is set to automatically renew on November 3, 2025.I already contacted customer “service” a few days back, but no response so far. How can I cancel my subscription?

Probably been brought up before but i'd like to hide individual activities from a single follower.  Right now the options are "everyone, followers, no one".For example if someone's boss follows them and they are spending the winter in Spain rather than home in the UK 😉 😉 

Bonjour, Il y a quelques jours j'ai pris un comme dans mon quartier sur un segment plutôt facile. En rentrant je poste mon activité et e la rend publique . Quelques jours plus tard je me rends compte que mon activité a été signalée car j'utilise soi-disant un moyen de déplacement autre que la course à pied. Hier, j'ai contesté ce signalement mais ce matin je me rends compte que j'ai encore été signalé. Je soupçonne je soupçonne la personne qui a le kom de me signaler en permanence afin de le garder. Savez-vous comment faire ?

On a new beta update today selecting maps causes the app to crash. Tried the usual actions such as force close, clear cache etc but it nothing works. Version 425.6

 I have seen little real innovation on Strava for a long, long time.  Instead, I see the price go up.Garmin, on the other hand, has new devices, new algorithms, new radars, new sensors, etc, etc etc. Their price went up too -- but at least they are innovating.If I had to choose which would I give up?   Strava or Garmin?  You already know my answer !

It would be super useful if Strava could introduce a feature where it is possible to search your saved routes by distance to a location - e.g. a slide bar and search bar for location to search within 10 km of a postcode or pin on the map. This would also be useful to do for activities in the search past activities. I’ve made a lot of routes and have to remember what each is called and where it is, which I can’t always do so being able to filter by location would be amazing. Or even as previous topics have suggested to have your routes put onto a map overlapping for visualisation would help too.It would also be useful if this feature took into account the whole route, so if any of the route passes within a 20 km circle from the location specified

I’m having the same problem as described in this ticket.That ticket was marked as “solved”.Could you elaborate on that solution, please?Thanks,Benoit.

Hello - my swim which is imported from my Garmin Forerunner 645 music is being calculated incorrectly by Strava. The pace is showing as 1.59/100m however the lap analysis shows that no lap exceeds 1.55 (see images below). On my Garmin app the pace is showing as 1.53. Any way to fix this please? Thanks  

Hallo,aktuell verstehe ich wirklich nicht, was die Klage gegen Garmin bezwecken soll. Gerne habe ich bisher beide Plattformen parallel genutzt und mich über die reibungslose Kommunikation der Plattformen gefreut. Es ist aus Sicht des ambitionierten Hobbysportlers eine Symbiose und keine Konkurrenz.Im Grunde verarbeitet Strava MEINE Daten und bereitet sie für mich auf. Die Daten sammelt Garmin und ich leite sie (bisher) alle weiter. Strava hat dadurch den Vorteil keine eigenständige Hardware anbieten und entwickeln zu müssen. Ferner ist Strava eine Nutzung (z.B. auch um Headmaps zu erstellen) möglich und ganz ehrlich, wer nutz die Funktion bei Gamin bisher schon???Abgrenzung hat noch nie geholfen. Mein Wechsle von Polar zu Garmin war vor Jahren vor allem deswegen erfolgt, weil Polar sich abgeschottet hat, bei Garmin hingegen jeder Powermeter, jeder Brustgurt genutzt werden konnte. Beliebt also zu überlegen, ob man Strava wirklich (noch) braucht…Viele Grüße

Buenas tardes,Me he encontrado con la siguiente circunstancia y no se como puedo resolverlo, he intentado todo pero nada.Ayer derrepente se subió una ruta a mi cuenta sin que yo fuera de 13500km, descuadrando por completo todas las estadísticas.Strava me la ha denunciado pero no me la ha eliminado, lo he intentado yo y ha sido imposible.¿Sabriais como hacerlo?

preciso mudar minha data de nascimento, está apresentando que eu tenho 9 anos e eu tenho 27!! já tentei de tudo, suporte não responde e olha que sou assinante 

Previously, after new segment was created it’s stats was updated within few hours with previous attempts of other athletes. Now I can see only one my attempt from the activity from which the segment was created. Other athletes attempts are added only if they run the segment after creation. Is it a new feature? How can I re-calculate historic data for the segment?

I’ve just downloaded the RunStory app, but it’s not syncing my runs? It’s connected to Strava. My Wattbike ride that didn’t sync to Strava, synced to the RunStory app though. Appreciate any help or advice. Thanks. 

Tengo problemas con los registros de actividades en mi Strava. Cuando hago senderismo y cuando hago ciclismo de montaña o ruta me muestra un súper error en las rutas, no me marca las rutas guardadas y me insinúa que estuve en un carro haciendo las rutas. Por favor necesito ayuda, ya que con mi Strava es que marco mis entrenamientos y mi rendimiento. Gracias