[Archived] Athlete Community

i ran in a official half marathon race today 13.1 miles 2.05.15 strava has logged run at 12.70 miles how can i fix this 

Having given kudos and comments on a number of athletes in my running club after yesterday’s Great Scottish Run my comments seem to have been disabled for almost 18 hours. I just get the “something went wrong please try again” error.

Hi all,I just got my Amazfit watch and am trying to link my Strava account to the Zepp app.When I click on where it says “Unlink,” a page loads of search results like I just searched using the URL Zepp/Strava needs to load.Attached is a screenshot.How do I fix this?Please help.Thank you.

I found the post below from a couple of years ago and see that it was resolved. This is what my app is currently doing, this is very frustrating as I am currently training for a half marathon and would love to be able to see how I am doing throughout the run, but since my pace and avg pace times are based off of incorrect moving time that isn't possible.  I have updated and also deleted and redownloaded the app.  Is there something that I need to do in the app or a fix that is coming with a new update??.......SolvedMoving time and elapsed time not correct 2 years ago 18 replies  C

Did an indoor pool swim yesterday. Chose the Indoor Swim mode in the Strava app on my Apple Watch and swam ½ a mile. The watch showed the time passing, but never any distance. When the activity was uploaded to Strava, it only uploaded heart rate, no distance, no time. What did I do wrong?

스트라바가 한국서비스를 종료한 이유가 한국의 남북관계 문제라고 했는데 지금 전혀 문제가 없습니다.오히려 이 문제로 인해 삼성 헬스 연동이 종료되어 현재 삼성 워치 울트라로 삼성헬스가 스트라바에 정보제공이 어렵습니다. 이 문제가 해결이 어려운가요? 현재 유료사용 중이라 문의합니다.

hi I am trying to get strava to upload my achievements, my friend and I ran the same run and it gave her many achievements and me none, I have Garmin vioviactiv 6 and every activity uploads straight to strata

Hi all im in need of some help! I sent this to strava support a week ago but had no reply. I logged out of my account which was associated with an old email that isnt active anymore, meaning i cant change passwords as every time i click "forgot password" the email is sent to this inactive email! Is there any way to regain my account or potentially change the email without actually being logged in? Any help would be great! I dont want to lose all my runs!

Yesterday i was trying Sync my aktivity. But data was lost somewhere in proces. Aplication said me when i have bad connection. But later i discovered when aktivity is nowhere to fond.

Mapped a route this AM I wanted to ride. Started out, had Strava running on my iPhone following the route I’d created then saved. At about 2/3’s along the way cellular / GPS got lost, so Strava quit keeping track of my ride metrics? Once I’d realized the signal was back Strava looked to be back at the Home Page so I started a Ride from that point until I finished.Is the ‘lost’ interval data gone forever or can it be recovered? If I can get that back, can the two rides be combined into one?This is the first time I’ve had this happen. Signal’s usually pretty good where I am, but the route I’d saved today was into some new territory so I guess I learned something new eh?

I have zepp app installed and device is mi band 7I have also synced to strava android app which  paired successfully... but unable to see heart rate during Any activity done…In zepp app I'm able to see heart rate but not on strava… Please help I also couldn't  see the data permission tab for enabling heart rate allow access I have also tried to use older version of strava but still unable to find data permission options for enabling heart rate.... Thanks and regards

I have noticed that in the last couple of my runs the time used for calculating Average Pace is no longer Moving Time, but the whole duration of recorded activity. I am using my Suunto watch and app to track my runs and syncing them with Strava, and I run the same route (commute), so I have a nice comparison between apps to show that. Here is the before:And here is the after:Why is that?

In the past few weeks, route builder has started building routes that do not follow filters and are also very disjointed. -Using dirt roads when I select paved-Making random dead-end out-and-backs (much more than just a single climb, for example)-Routing through forest paths when I select road-etc The routes being generated look like a mess and would be a terrible riding experience. I’m stuck! I have attach a screenshot of an example. Instead of just a ‘typical’ route I’m getting all of these little one-way sections. Sometimes much worse than this. The other day I was in the woods on rocky trails!

Hi, I’ve noticed a strange behavior after upgrading from Apple Watch SE to Apple Watch Ultra 3. When I start a run with the Apple Fitness on my watch, the activity syncs to Strava. In Strava, the source is shown as Apple Health, not Apple Watch Ultra 3. All permissions are enabled: Strava is connected to Health, Strava has full read/write access, and Motion & Fitness permissions are on. I also have the Strava app installed on my watch, but I prefer using the native Workout app for recording. With my previous Apple Watch SE, Strava used to display the source as “Apple Watch SE” (even when I recorded with the native Workout app). After switching to Apple Watch Ultra 3, the exact same workflow only shows “Apple Health” as the source.My question: Is this the expected behavior now (Strava always labels the source as Apple Healt

since the App upgrade, the key data (time, speed, HR, distance) is all minimised at the bottom of the screen and maximises the map/route, which makes i impossible to view while running. there must be a setting i need to change -  any suggestions otherwise I’ll have to switch to a different app as i run to pace and HR -  if i cant see it it’s of no value. thanks

I do runs and trail runs.When I do trail running, I am able to download my activities. But when I do runs (on a track) and I record it on Strava, I am not able to download my activity. And when I want to share it, it’s shared as links not the picture. Also, I noticed that when I record trail runs, my route is orange but it’s black on track runs. How do I fix that?Track RunTrail Run 

When creating a route, the route builder will not allow me to follow certain roads, even though I have ridden them many times. It will not even allow me to put waypoints on those ridden roads to direct the route there. Using the 'most direct' setting does not help. If I have ridden it, I should be allowed to make a route including it - the most direct route even includes public segments that others have ridden, all on asphalt, unlike the route it gives me, where km 4 is on a 'dirt' road with round stones that is dangerous to ride.

Hello I have just bought a Apple Watch and now I see that I can’t put routes fro Strava to my watch, like Garmins turn by turn. can I do something or do I have to by another watch ? 

Please bring back the “Virtual Ride” type. I and many others use it to separate outdoor from indoor rides. Thank you. 

Hi,Could you please restore the route planning functionality? Currently, I get a message saying Mapbox is not supported when trying to plan a route on my MacBook. This has worked really well and has become a core part of my training prep. It feels like you made an ‘upgrade’ but the maps aren’t compatible. If I try to open a Mac, I can see the profile but the map just times out. If I try to make a route I get the message where the map should be.This has been going on for days now. Please fix it!ThanksSteve

All, is this some kind of bug? Heart rate font colour is in black (same as background) and not visible since last update. Visible when in auto pause and the background colour changes in yellow 🙄.

Update July 10, 2025: We have now restored links posted on Strava across both mobile and web on Strava. If you added a link before March 3, 2025, it will now be visible again. More details on exactly where and which old links were restored on our Help Center article with additional information available in this post. Strava Community -Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard

Earlier, when I clicked on "Share", I used to see multiple options — one with only stats, one with map and stats, etc. But now I can see only one option, which is the transparent one.I have made the activity visible to everyone and removed all privacy restrictions, but it still shows only one sharing option.

Hello mates All is clear in title ...I can’t write and answer my mates for 10 hours and it s not the first time i meet that issue. Have you got a suggestion to solve that Thx all