Developers & API

Hi everyone,I wanted to reach out to the community (and hopefully someone from Strava) regarding quota increase requests for the API.I submitted my request on April 29th and haven't heard back yet, and looking at the forum, it seems like many of you are in the same situation — some members have apparently been waiting for over 2 months with no update.To make things worse, several members have tried following up directly at developers@strava.com, but as far as I can tell, no one has received a reply from there either.A couple of questions:1. Has anyone received a response from Strava recently regarding their quota increase request? If so, how long did it take?2. Is there anyone from Strava monitoring this forum who could share even a brief update on the current situation? We're not necessarily asking for immediate approval — just some transparency. Is there a backlog? Is the process changing? Is API access moving to a paid model?The automated email mentions a response time of 7–10 busin

I uploaded an activity through the API. It shows up in my feed, but it doesn't appear on my profile. Did I do something wrong? Is this expected?

Fiz o cancelamento da assinatura, agora tentei pedir reembolso e não estou conseguindo, eu quero o meu reembolso. Tem como fazer ? 

​@Emily_A Is there any kind of paid subscription or paid tier for Strava’s API?I’ve been waiting for my API limit to be increased, but it never seems to happen. I know you do a great job answering questions and helping people find solutions here, so I just wanted to ask directly whether there is any paid option available that would allow me to increase the limit. 

Hello there,I am writing to request a status update on a Production Access / Rate Limit Increase request for our application, Pedalgrafia.Initial Request: April 16, 2026Follow-up Provided: May 8, 2026Currently, we are still stuck at the 1-athlete limit. Since it has been over a month since the initial request, could someone please take a look at our request?Thanks in advance for your reply

hi ,  I am developing a SAAS platform for fitness community and as a part of that I want give a way for coaches to read strava activities of their athletes.  I am still developing this app so it seems I can connect with only 1 athlete .May I request you to increase this quota to minimum 20 so I can do proper testing before I roll this out for wider audience ?  RegardsSandeep 

Hi everyone!I built a small app for my running club called Club Runners (club-runners.vercel.app) — it shows personalized stats, training insights, a world map of runs, club events, and an AI assistant that answers questions about your running history, all powered by Strava.I submitted the API access request to allow my club members to log in, followed up multiple times via email, but haven't heard back from the Strava developer team.Has anyone gone through this process and found a way to get a response? Any tips would be greatly appreciated!Thanks in advance

https://developers.strava.com/docs/webhooks/#signature-verificationWhat is Strava using for the shared signing secret ?I had assumed my client secret, but I can’t get the hashes to match for love nor money.I am getting t and v1, no worries (well at least v1 looks right)!Here’s my PHP (gasp!) <?php$timestamp = 1777657039;$rawBody = '{"aspect_type":"update","event_time":1777657039,"object_id":123123123,"object_type":"activity","owner_id":123123123,"subscription_id":123123,"updates":{"title":"Please work"}}';$clientSecret = 'myDirtyLittleSecret';$providedSignature = 'theV1HashProvided';$signedPayload = $timestamp . '.' . $rawBody;$expectedSignature = hash_hmac('sha256', $signedPayload, $clientSecret);var_dump(hash_equals($expectedSignature, $providedSignature));I’ve tried all the available HMAC algorithms, concatenating the $timestamp and $rawBody with a ‘,’ instead of a ‘.’, variations of with/without { and } braces.Heck, I’ve even spent an hour talking to ChatGPT.Exhausting my option

Hey everyone,Quick question - I submitted an API quota increase request for my app Nice to Beat You around 2–3 weeks ago, and I haven’t heard anything back yetI know these things probably take some time, so no pressure - I’m just wondering how this usually works.For anyone who’s been through this before:did you just wait until someone got back to you? is there any good way to follow up? should I add more context somewhere, or would that just create noise?The app is still in development/testing, but the current quota is starting to be a bit limiting, so I’d love to understand what the normal process looks like.And hey, if anyone from the API team happens to see this - any hint on the best way to follow up would be super helpful :)

Everyone here carefully asking what’s going on when they had their API requests waiting for weeks if not months (me included). This is ridiculous to be honest, there is no other way to put this. Not only the absurd waiting times but also the no communication at all. Like if I went quiet in my job for weeks what do you think would happen? Would I get a promotion, a cautionary “what is going on I hope you are ok” from my boss, or be fired? This is unacceptable 🤔

Hi all,Posting here per Q11 of the FAQ, after going through the relevant community resources first — the API FAQ, Denzel-Warren's November 2024 policy posts on AI and data display, and several recent threads from developers in similar situations (the Athlete Limit Increase megathread, ProPace, AthletIQ AI, Rule9, and the Kukiman0/dlandre thread on AI inference). Status below, AI specifics framed against the November 20 clarification, and a clear ask at the end.— Submission status- Client ID: 225209 (Zenith)- Submitted: 16 April 2026 (31 days ago)- Follow-ups to developers@strava.com: 4, 5, and 10 May — no reply on any- App page updated today (17 May): Terms of Service URL added, website moved to HTTPS, description rewritten to detail the AI use case— Use casePersonalized coaching for serious amateur endurance athletes (running, cycling, triathlon). Athletes record short voice notes after each session capturing how the workout felt. Strava activity data is paired with these qualitative

I put in a request to up my api access from 1 so I can have users beta test my new app. This was 3 weeks ago. How long does it usually take to get a response and the increase?

Joining the thread as we are facing the exact same endless radio silence. It has been over 2 weeks since we requested an athlete limit increase, and not even a single automated acknowledgment has been received.Because of this complete lack of response from the Strava team, our active users are suddenly getting blocked from syncing their runs, which is directly destroying our app's user experience and triggering negative reviews.Can anyone from the Strava Dev Team actually look into this thread and escalate live production apps? This is severely hurting small developers. Client ID: 229659

Hi All, I’d like to use the /activities/{activity id} endpoint to update my users’ activity descriptions with emoji and a link.  Other posts indicate that UTF8 is supported, so that’s good for emoji.  How should links be formatted?  Just standard “<a href=’https://example.com’>My Site</a>”?  Is there any additional documentation about what is allowed and/or supported in these descriptions?  The link below simply indicates the description should be a string. Thanks

I did an outdoor walk with peloton app and then a workout on my peloton bike and both workouts did not share to strava.  They have always worked before today.  What can I do to fix this?

Hi Strava developer community,I've built a running coaching app called VITE that uses the Strava API to automatically sync users' activities and match them to their training plan sessions.My app is fully set up: ✅ Public website with valid URL ✅ Public Privacy Policy page ✅ App icon uploaded ✅ Authorization Callback Domain correctly set to my production domain ✅ Scope: activity:read_all ✅ OAuth flow working correctly (web + mobile via deep link) The issue is that my app is stuck at a limit of 1 authorized athlete. I've submitted the access extension request multiple times over the past weeks but have received no response and the limit hasn't been updated.I currently have 1 athlete connected (myself) and cannot onboard any other user — which completely blocks my ability to beta test with real users.Has anyone managed to get this limit lifted? Is there a specific process or contact I'm missing? Any advice from developers who went through this would be really appreciated.Thanks

So, that means even if two months pass, we won't get back to you.

strava saat di buka loading terus, sudah di uninstall tetap saja loading terus

Hi Strava team,                                                                           I'd like to request an athlete limit      increase for my application.                                                              Application name: 100dola sport  Client ID: 237730                            Linked club: Open Miles Clinic             (https://www.strava.com/clubs/2070600)       Website: https://www.100dola.com           Owner: Jan Piecha (piecha.jan@gmail.com)  Company: FUTUNATU s.r.o.      Use case:                                 Our public website 100dola.com displays the   cycling community's upcoming                group rides and recently completed rides on   the /community page. The app                reads activity and group event data from   our community organizers' Strava             accounts (typically 5–10 organizers per    season).                                                 The current default limit (1 athlete) is     too restrictive — we'd like to            

Bit Run is a Wellness app (Client ID 213257) that rewards runners with Satoshi (fraction of Bitcoin) lightning network payments for verified Strava activities. We're starting a closed beta and need to connect ~999 athletes initially, scaling toward a few thousands. Requesting an increase to the connected-athlete limit accordingly.url: bitrun.vercel.appfeel free to email me at hwikyeongkim@gmail.com if you have questions  

Hello! I’m a Strava subscriber who organizes a local cycling club. I’ve created a club for it within Strava, but I want to push each week’s ride activity into Strava via the API. Is it possible to add write methods to the club activities API so each week I can have another system push that data to Strava? Thanks!

Hi Strava team,I've been trying to get our connected athletes quota increased for over 3 weeks now, with no response via email (developers@strava.com and support).App: ErgManiac (ergmaniac.com)Client ID: 77641Use case: Concept2 indoor rowing tracker with AI coaching. Users connect Strava to push their erg workouts as rowing activities.We've hit the connected athletes limit and new users are now getting 403 errors when trying to authorize. We have users actively complaining that they can't connect their accounts or sync workouts.We sent our initial request on April 29th, followed up on May 10th and May 18th - all with no reply.Could someone please review our quota increase request or let us know if there's anything else needed from our side?Thanks,Dominik

API Access Extension for App ID 221739 (RunCoach) I'm the developer of RunCoach (https://runcoach-app.vercel.app), a personalized running coaching platform. Athletes connect their Strava account to automatically sync running activities with their training plans.I've reached the sandbox athlete limit (Error 403) and need production access. App ID: 221739. Please let me know what information is needed to proceed.

Been working on a project for a while that I think might be interesting to people here from a technical standpoint.The core idea is simple. Strava's relative effort metric is a really underused data point. Most apps just display it. I wanted to use it as the input for something more actionable, specifically adjusting daily nutrition targets based on what you actually did rather than a static guess.So I built Velorific. It connects to Strava via the API, pulls the relative effort score after each activity, buckets the session into easy, moderate, hard or very hard using thresholds calibrated against real ride data, then sets macro targets accordingly. Carbohydrate targets follow the Burke et al ranges from the Journal of Sports Science. Protein sits at 1.6 to 1.8g per kg. The day after a very hard session the deficit gets waived entirely based on the IOC RED-S consensus guidelines.From a technical perspective the most interesting challenge was calibrating the relative effort thresholds

Hi Strava developersI applied for my API quota increase on 28th April and have still no response. So far 21 days waiting, despite the email stating 7-10 working days. My client ID is 203103 Can someone help? Ironically, I also reported a vulnerability with their OAuth and also had no reply. How rude