My husband has been unable to access his account for the last two days. It says, "Sorry, you don't have access to this page." Why? Nothing happened to precipitate this? Why has it been two days with no answer?
Answered
Can't Access Account
Best answer by Jane
Thanks for your post. We are not able to provide any updates about Strava Support tickets on the Community Hub.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
This topic has been closed for replies.
+29Thanks for your post. We are not able to provide any updates about Strava Support tickets on the Community Hub.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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