Discussions

In the Strava mobile app, when an activity description contains a link (URL) and is longer than the space shown in the activity view, the description is truncated — and the “...see more” (or “show more”) option no longer appears. As a result, the full text cannot be viewed in the app.Previously, it was possible to expand long descriptions using the “see more” link. This behavior has changed recently (oct 2nd it still worked). The issue only affects the mobile app; on the web version, long descriptions (including those with links) can still be fully expanded.So you messed up something with links in description in the last 4-5 weeks or did this on purpose?

Strava is knocking time off my performances rather than mirroring what I send to the platform from my Reflex Active 45 GPS watch/app Why is it so out?????

Olá. Estou conseguindo criar os segmentos, porem passa umas horas, não atualiza o segmento, aparecendo somente eu como participando do segmento. Gostaria de saber se está tendo algum problema com o strava?

Yth. Tim Dukungan Strava,    Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses.    Saya sudah mengajukan permohonan pengembalian dana melalui Google Play dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja.    Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:  Jumlah yang ditagihkan: Rp 94.350 Perangkat yang digunakan: Android    Saya mohon bantuan tim Strava untuk:  1. Membatalkan langganan yang sedang aktif. 2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan.    Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya.    Hormat saya,    Yumna Nabilah Putri

Is it just me, or is $49 for a Strava T-shirt excessive?

Hi!  I created a Group Challenge and was wondering if I can upload a unique photo for the profile of the Challenge?  Right now it looks like it just defaulted to a standard “Strava” photo.  (No offense, Strava; I like your colors and logo!).  But I would like to have the photo of the “badge” each one receives upon completion.  Possible?

Is anyone else noticing an uptick in fake AI-generated accounts?  They are popping up like crazy in club posts.  I keep reporting them, but it’s like swatting at mosquitoes.  What is Strava doing about them?

I saw where subscribers can use code “Sub15” in the shop, but when I type the code in it says “discount code can not be applied to your cart”. I am a paid subscriber… any thoughts ??

I’m reaching out because I’m having trouble linking my PEJE watch to Strava. Every time I try to connect the device, I receive the following message: “Quota limit exceeded.” I’m not sure if this issue is related to API limits, device integration, or something else on the backend. Could someone please help me understand what might be causing this and how I can resolve it? Any guidance or suggestions would be greatly appreciated.

Yesterday I was creating segments, and everything worked just fine until the 6th or 7th segment. All of a sudden, the error "Something went wrong, please try again" started to pop up.The server’s response to the POST call is:{    "data": {        "createSegments": null    },    "errors": [        {            "message": "Error resolving field.",            "locations": [                {                    "line": 1,                    "column": 86                }            ],            "path": [                "createSegments"            ],            "extensions": {                "code": "INTERNAL_SERVER_ERROR"            }        }    ]} I tried on both Chrome and Firefox.

 Hi Strava team, I’m writing to request the addition of an “SLS Board” activity type to Strava for Surf Life Saving participants in Australia. Surf Life Saving (SLS) boards — often called club boards — are very different from surfboards in size, shape and purpose. They’re used for long-distance paddling, training sessions and surf sports competition, and many athletes switch between prone and kneeling in the same session. Currently, “surfing” is the closest option, but it doesn’t reflect the actual effort, distance, or style of SLS board paddling. SLS is widely practised across Australia, with over 316 affiliated clubs and around 198,000 members nationally, and hundreds of surf sports events and carnivals held each season, including 400+ events at the Australian Surf Life Saving Championships alone. This represents a large and active community already using Strava, but without a suitable activity category. A dedicated “S

Please will you adopt the iOS per app text size functionality in the Strava app?I moved to an iPhone from Android and can’t easily read the tiny text size on iPhone. On iPhone, when you go to the text size and select Strava Only, you can increase the size, but it does nothing. Here’s an iPhone 15 Pro Max next to a Pixel 6a. You can clearly see the the text size is much larger on the Android.  

Hi, I am trying edit a club event however its always show "Something went wrong". This happened at Desktop Browser and its have been awhile .......

I don’t see why Strava got rid of topic maps.  I loved them!!!  And now I’m so mad

Pasting a feature request I recently submitted to Strava here for community feedback. Would love to hear your thoughts or suggestions. I recently noticed that the “Support Ukraine” and “Black Lives Matter” map types are no longer available under the map styles section. It seems these have been replaced by a generic “For a Cause” tag.While I understand this may be an intentional product or engineering design decision — and perhaps even a UI simplification effort — I believe the original cause-themed map styles carried a strong visual and emotional impact for many users, myself included. If this change was driven by technical or design constraints, I’m confident the capable Strava engineering team can find a way to reintroduce these impactful options.If the decision to remove them was based on concerns about bias, neutrality, or political sensitivities, I respectfully urge the team to reconsider. These map styles represente

Hi, I am trying edit a club event however its always show "Something went wrong". This happened at Desktop Browser and its have been awhile .......

As the person maintaining the library of Strava segments for Zwift, I’ve noticed Strava hasn't been matching certain activities to certain segments.It seems to apply to segments that include multiple loops of a circuit, or repeated sections of road. The following segments are affected by this bug (there may be others):Deca Dash Queen's Highway After Party LaGuardia After Party Bon Voyage Sacre

I accidentally enabled web sign in by receiving an email code - and I can’t find a way to change the sign in method back to password. ...How do I get this changed?

Hello,I am used to embed some of my routes into a website and since tonight they are now impossible to show. Any idea why is that? Does it happens to you as well? Here’s what I get :  

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui Google Play dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390,00Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan. Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya. Hormat saya,Moch Rapi Rivaldi

saya ingin meminta pengembalian dana sebesar Rp 609.000 untuk langganan saya yang dibatalkan? Saya benar-benar tidak berencana untuk melanjutkan langganan setelah uji coba gratis berakhir karena saya berlangganan hanya untuk mencoba aplikasi sambil jogging. Saya lupa membatalkan langganan sebelum uji coba gratis berakhir. Uang yang digunakan seharusnya menjadi uang saku saya untuk kebutuhan sehari-hari dan biaya makan jadi saya minta maaf jika saya akan membuat Anda merasa tidak nyaman; Saya harap Anda dapat memenuhi permintaan saya untuk pengembalian dana. Terima kasih

Migrated Content

This has already been brought up in an archived comment, but because it is archived I can't upvote or comment on. So bringing it up again, because it is annoying. In exchange for the data I am collecting on your behalf, please let me use your app in peace. I am aware that the price is modest and I'm sure the perks are fantastic, but I am tired of being nickle and dimed by corporations like this.Me n Dwight Yoakim and the Open Road

 Hello, I've just found out I didn't cancel my subscription. Can I please cancel and refund the subscription since i dont really used it and I wont need it coming time and its a big chunk out of the budget? For your info, i did not use it almost 2 months now. 

Hi, I am trying edit a club event, however its always show “Something went wrong”. This only happened at Desktop Browser and its have been awhile. Anyone have same issue?