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582 Topics
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Nilpferd71Hub Rookie
asked in General Chat
Activities missing on Heatmap again

Many MTB and Gravelbike activities are missing on my personal heatmap. Same issue as in april, but now it is on the desktop, on mobile (android) it works. This is really upsetting me, as i need the personal heatmap to plan new activities. What`s happening there Strava? 

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3 months ago
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jk90068Hub Rookie
asked in General Chat
Weird split or pace pop ups during walk

  Suddenly I am getting these pop ups during walks that seem to have no relationship to what is actually happening.  Anyone have an idea as to why? Thank you!

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J
3 months ago
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siniauskaiteeHub Starter
asked in General Chat
Not recording moving time correctly for Android version 358.12

Hello,I noticed that for my Samsung A51 android Strava version 358.12 does not record pace correctly. I already reinstalled the app but there were no changes. What should I do?

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S
3 months ago
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DetepezHub Starter
asked in General Chat
Archive Download Request doesn't work

Hi,6 days ago I requested my archive download from https://www.strava.com/athlete/delete_your_account but I still didn't get an email (even in spam folder). I contacted support couple days ago but no answer. Can I get any help with my issue please?Thanks

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D
3 months ago
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HartaHub Starter
asked in General Chat
Activity not showing in activity feed or my activities

Wonder if someone can help. My ride has gone to Strava, it counts towards weekly total, it appeared in notifications. I can open it, named it but it does not show in feed or my activities! Both on app and on desk top. Very anoying as it was very good ride :-(. I have also deleted the app and re-installed. Tried to delete the activity and uploded it throgh manual upload rather than through garmin connect. Don't know what else to do.

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H
3 months ago
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touboulicHub Starter
asked in General Chat
Statistiques des clubs / Club statistics

Bonjour tout le monde, j’ai déjà posé cette question sur le centre d’aide Strava, mais je n’ai pas eu la réponse. Quelqu’un peut-il me dire pourquoi mon cumul de kilomètres de cette semaine n’est pas identique dans les statistiques de mes clubs par rapport à celui de mon profil,merci TRANSLATION: Hello everyone, I asked this question before on the Strava help center, but I didn't get the answer. Can anyone tell me why my cumulative kilometers for this week are not identical in my club statistics compared to those in my profile, thank you

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T
3 months ago
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WhiteHub Starter
asked in General Chat
Change email

I would like to change my email as I don’t have access to that email account anymore but I can’t remember my password either 

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W
3 months ago
Jane
Community Manager
JaneCommunity Manager
posted in General Chat
Tour de France Fever - starts now

The 2024 Tour de France begins Saturday, June 29th in Italy, and I am excited!  I've been watching the TdF on television every July for a long time. Every year I'm thrilled all over again watching these world class cyclists climb huge mountains and sprint for stage wins. Every year it reignites my interest in cycling and motivates me to get out on my bike and ride.  I also love to reminisce about Tour de France stages from years past. Some of my favorite memories are of watching Robbie McEwen, an Australian sprinter who rode the Tour 12 times between 1999 and 2010. He had an amazing knack of hiding in the peloton unnoticed until the last couple of hundred meters before the stage finish. He would then emerge out of seemingly nowhere, pass everyone and win the stage.  We have some great Tour de France content this year - check it out: Tour de France 2024: Who to Follow on Strava Tour de France 2024: Who's Going To Win? Also, be sure to to join the official Tour de France

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Jane
Community Manager
3 months ago
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VulcHub Rookie
asked in General Chat
Activity feed missing.

Hi. Yesterday i've lost all my activity feed from home screen, both application and desktop version. Tried everything - restarting phone, reinstalling app, deleting cookies both phone and browser on PC. Visibility is of course set in Default Leaderboard View to "All". Any clues what might happen?

06
V
3 months ago
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Billhutch1Hub Starter
asked in General Chat
Form Swim Goggles

Can you link Form Swimming Goggles to Strava?

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3 months ago
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AnankeeHub Starter
asked in General Chat
Bouteille à la mer:recherche d'un coureur qui a aidé/Bottle in the sea:search for runner who helped

Hello, Je recherche un coureur qui m'a aidé lors d'une chute le 05/07/2024 vers 20h15, dans le secteur de Chambéry/La Ravoire, sur une piste cyclable à côté d'une autoroute 👍. S'il passe par ce post, je serai heureux qu'il me contacte 🙂 Merci pour son aide en tout cas ! TRANSLATION: Hello, I am looking for a runner who helped me during a fall on 07/05/2024 around 8:15 p.m., in the Chambéry/La Ravoire area, on a cycle path next to a ‌👍‌ highway. If he comes across this post, I'll be happy for him to contact me‌🙂‌ Thanks for your help anyway!

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A
4 months ago
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BenschwallHub Starter
asked in General Chat
Price differences

I just received a notice that my subscription is increasing from US$59 to 79. I live in Taiwan but bill through the US.  At the same time my friend I Taiwan was told hs is decreasing from 59 to 47...Why such wild nations in pricing?  How can they justify  jacking up the price 33% for an existing platform?   I will not renew with such a crazy increase,  

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4 months ago
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ato53Hub Rookie
posted in General Chat
auto pause recording

Hello,I am a happy Strava user.I only regret how the "auto pause recording" works.When I record a bike ride, I notice that during each stop (red light, railroad crossing, etc.), the application takes between 15 and 20 seconds before detecting the stop. On the other hand, when I restart, the recording resumes almost instantly.I have already made the comparison using 2 different applications simultaneously on 2 different smartphones.The end result is that the time recorded on Strava is several minutes higher, and therefore the average speed is around 0.5 km/h lower.It's a shame they don't stop recording more quickly when there's no more movement (like other apps do).On the other hand, when driving through undergrowth, the speed is often lower than reality due to poor GPS calculations. It seems that the program "catches up" when we leave this zone, which sometimes makes it say that I drove at more than 100 km/h!Thank you for your opinion

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4 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Welcome to the Hub, July 2024 Edition!

Hello Hub members & welcome to July! Thanks for stopping by, we're happy to see you. July brings us to the midway point of the year and for those living in the northern hemisphere July means SUMMER! For many, July brings vacations, ice cream, warm weather, swimming and so much more. If you are one of our neighbors in the southern hemisphere, you’re midway through winter and you may see  a number of visitors heading your way to avoid the heat. If you're into sports, there's a lot to keep up with this month. Keep reading for some of the biggest events happening this July..... Through July 21, you can check out the world’s biggest cycling race; the Tour de France. Fun fact: due to its proximity to the Olympic Games, this is the first Tour to finish outside of Paris! The race will finish up in Nice, France. Follow along in the Tour de France Strava Club for updates.  Speaking of the Olympics, between July 26 to August 11 you can catch one of the 329 events in 32 sports t

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Scout
Community Manager
4 months ago
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hhakkerHub Rookie
asked in General Chat
Riding time vs elapsed time

I noticed looking at my PR's today that my 100K was third place with 23.5 km/hour. and the time was the total time inclusive coffee and cake. I think there is something wrong (bug) in Strava. Cause my real average was 28 km/hour. 

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4 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Camp Strava 2024: New Features Revealed!

Hey Hub Members!! Have you heard of Camp Strava? Camp Strava is an annual event gathering of incredible athletes, explorers, community builders, event organizers and world-class brands that drive movement across the globe. New product features are announced at Camp Strava, and we want YOU to be the first to know about them. If you missed our YouTube livestream on Thursday, May 16 that gave viewers a first look at the new features and partnerships that are coming to Strava this year, don't worry; we have a  post over in our Strava Club that gives a recap of what was announced.  You can also check out our Facebook and Instagram feeds for more info!

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Scout
Community Manager
4 months ago
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Geoff007Hub Starter
asked in General Chat
Bike ride with wrong miles (auto pause)

Just got back from a bike ride. And looking at the figures. While I was out I stopped and checked my phone. I did some more miles and stopped again for water. Checked my phone and noticed it was on auto pause. The map moved to where I was when looking. I then clicked un pause and when off again. I checked my phone again and it was on auto pause, I had done more miles and the map moved again to where I was.  It only says I have done 11 miles when I know I have cycled more miles! Is there a way I can change this? 

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4 months ago
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Nnr3017Hub Starter
asked in General Chat
Strava on Apple Watch 3 series

I’ve been using the Strava app on my iPhone 15 for the past few weeks. I have an Apple Watch Series 3 also which I have downloaded the Strava app too. Today when I went for a run I recorded the run via the Strava app on both my phone and watch. My phone said the distance was 8.1km however my watch recorded it as 7.5km. Does anyone know why this has happened and which is likely to be more accurate? Read a few things online saying that Strava on apple watch 3 isn’t great so this may be why? Thank you in advance 🙂 

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4 months ago
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padovaniHub Starter
asked in General Chat
synchronisation du temps en déplacement / time sync on the go

Bonjour En natation en eau libre, Strava synchronise de ma garmin, le temps total (en prenant l'allure du temps en déplacement). Comment faire pour qu'il synchronise le temps en déplacement? merci d avancenath TRANSLATION: Good morning When swimming in open water, Strava synchronizes the total time from my Garmin (taking the pace of time while traveling). How do I get it to sync time on the go?thanks in advance nath

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4 months ago
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MizeDesignerHub Starter
asked in General Chat
Chronometer disconnect

Long time Strava user; new to this community board.I have had Strava linked to Chronometer and it has worked like a charm . . . until a couple of days ago. Chronometer suggested revoking access on this end then reconnecting and I now cannot find Chronometer in the connected apps list.Help?Thanks

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M
4 months ago
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PaulBoHub Starter
asked in General Chat
Group Stats

I recently rode with a friend in the same group, his ride was 10k longer at the start & finish. We posted the rides and Strava linked them. I think he posted first, when the group stats are displayed my ride is not in my total for the week. I don't know if it's a one off or its happened before, I've never noticed.Anyone know why? 

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4 months ago
Kimberly22
Strava
Kimberly22Strava
posted in General Chat
Wisdom Wednesday Update

Hello everyone! We are here to announce that Wisdom Wednesday will be put on pause as we update our terms & conditions. Thank you to everyone who has participated (and won!) over the last few months - we look forward to bringing it back soon, even better than ever. Cheers to Summer 2024 and Happy Trails!

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Kimberly22
Strava
4 months ago
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Alexander80Hub Rookie
asked in General Chat
How to Delete a PR

Hi,I went for a run this afternoon and after about 5 miles, my watch glitched and added extra distance resulting in my split time for the 6th mile being 1m 50s! - Would be nice if it were true! The knock-on effect is that when the run synced to Strava, it set lots of new PRs for 2 mile, 5km & 10km. I don't want to delete the run itself from Strava as it's a record that I went out today, but I would like to delete all of the unrealistic Personal Records that I'm never going to be able to beat in the future. Is this possible? And if so, how?Thanks in advance for your help.

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A
4 months ago
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ShannongreenhHub Starter
asked in General Chat
PB not showing correctly

Just finished my run, and noticed that Strava had added 0.30km onto my run so deleted the activity and uploaded the activity now it is showing the Apple Watch run as a 2nd best rather than a PB is there a way to change this? Also I finished my 10.25km run in 58m 43s but showing as my 10k PB as 59m 16s   

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S
4 months ago
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Bigjoe_8Hub Starter
posted in General Chat
Monthly Running challenges

I wanted to know why Strava doesn’t have the 200, 300+ KM monthly running challenges each month they only assign 100KM for us to try run in each month (I don’t know if my question makes sense 

01
B
4 months ago

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