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629 Topics
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MadfoxHub Starter
asked in General Chat
refund yearly renewal

Hello, I've just found out I didn't cancel my subscription and apparently it was written off less then two weeks ago and I just noticed yesterday.. can I please cancel and refund the subscription since I wont need it coming time and its a big chunk out of the budget? 

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M
2 months ago
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kittymobile29Hub Starter
posted in General Chat
Hi everyone!

Hi everyone!

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K
2 months ago
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annadinablHub Starter
asked in General Chat
Statistics setup

Help needed! Who knows how I can change how the stats show on the „You“ section for my rides? I want it to show kilometres/distance on the vertical axe and weekdays/months etc on the horizontal axe.   

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A
2 months ago
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bryantlikesHub Rookie
asked in General Chat
[Off Topic] Strava Support Issue

Not sure where else to post this since when I make any Strava support requests they all get marked as Solved right away. I've tried clicking NO in the emails that get sent to me but it doesn't seem to work. Hoping maybe someone here can get that team to look at the issue. Thanks!

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2 months ago
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bbuffalo22Hub Starter
asked in General Chat
Strava not uploading all data due to filled up iphone storage

My phone storage was filled up, yes, all 256 GB (mostly music). I uploaded two Strava activities and neither of them uploaded GOS data. I read that I could delete some things in order to have the data uploaded, so I freed up 7 GB of space but my map data is still not showing up. Is the data gone or is it recoverable?

91
B
2 months ago
Glennedy
GlennedyHub Starter
asked in General Chat
5k a day for 31 days

Hey Strava fam!I hope ya’ll doing great!I have reached my 1-month 5k streak goal. What a journey it has been! Despite not being an early bird by nature, I was determined to push myself and make every single day count in parks of Amsterdam. Working 40 hours a week, I wanted to prove that no matter how busy life gets, it's always possible to carve out time for running. This challenge was about discovering a more determined version of myself, one that doesn't make excuses. Now, 31 days in, I feel incredibly proud and grateful for all the love and support I've received.I've been sharing my journey daily on social media, and it's been heartwarming to see so many people follow along with joy:5k a day for 31 days I would love to share this story with the Strava community, as I believe it could inspire and motivate others.

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Glennedy
2 months ago
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BellasMumHub Starter
asked in General Chat
Exercise

Figuring out what is the best way to track yoga.

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2 months ago
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MatthewMahomocHub Starter
asked in General Chat
Can I cancel my Strava subscription and get a refund?

Good day guys i would like to ask if STRAVA will refund for unwanted subscription because it suddenly deducted to my Ewallet account (Gcash) with out my permission and i canceled the subscription right away when i saw the text message will it refund me?  

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M
2 months ago
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ADAMO_ITALIANOHub Starter
asked in General Chat
enquiry concerning cancellation of the plan

Hello,If I have an active student status on strava, can I cancel it at any possible time without incurring additional charges ?Thank you for your answers and best regards

184
A
2 months ago
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DeeMHub Starter
asked in General Chat
Hi, I am trying to get a sense

Hi, I am trying to get a sense of what's going on with an old friend who I am estranged from.  Their strava profile is set to private but a search shows numbers of activities cycling / runs unchanged for the last six months. Does this definitely mean they no longer using strava. I guess I am a little worried  as thewy have had health issues before and unsure if numbers always update.

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D
2 months ago
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FelixDHub Rookie
asked in General Chat
Family Subscription Issues

I sent my family a link on Strava to join a family plan (I use it much more than them) and when my dad clicked on it, he tried logging into his Strava, but every time he clicked 'log in' he would get a message saying 'your account had been temporarily suspended, try again later'. He only uses Strava to upload activities and only runs a mile or two a day. He told me he has never changed his email or any of his information. Does anyone know what might be causing this or have any solutions?

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F
3 months ago
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José87Hub Starter
asked in General Chat
Heart rate transfer to another activity?

  Is there a way to transfer heart rate data to another activity recorded at the same time but with a different device?The activity with heart rate misses the key segment of my ride, which the other recording has, but that one misses the heart rates.

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J
3 months ago
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CitygymAlHub Starter
asked in General Chat
Strava automatically unfollowing athletes I was following

Does anyone know why my Strava keeps unfollowing athletes without me unfollowing them - very frustrating 

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C
3 months ago
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JZA89Hub Rookie
asked in General Chat
Strava can't tell the difference between two tracks that are side by side

I often ride at bike parks where there might be 5 or 6 trails all starting at the same point and ending at the same point but they are distinct trails and yet Strava cannot determine which one I was on. On the map it shows the trails (i.e. Strava maps is aware that there are multiple trails in this location and even shows the names of the trails) and my GPS track lines up almost perfectly with the trail and yet Strava still thinks I did the trail beside it which does not line up with my GPS track at all, except for the start and end points. Why does Strava only look at the start and end points of a trail instead of matching the mid points as well?The trail network that I am talking about is called Sticky Forest in Wanaka, New Zealand. There are lots of trails that all start in similar locations and then all end in the same spot. The trails are all on Strava maps and when I ride them, my tracks line up with the trails on the maps, plus or minus a metre or two here and there, but they do

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J
3 months ago
RMSouthAfrica
Superuser
RMSouthAfricaSuperuser
asked in General Chat
Annual Official Race calendar

Strava should consider adding annual/official races per country so it's easier for runners visiting those countries to participate. Most Athletics associations globally have a full year calendar of all official races and their entry details.

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RMSouthAfrica
Superuser
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Check out the 2024 Tour de France Femmes avec Zwift 🚵🏾‍♀️

This week kicks off the biggest event on the women's cycling calendar; the third edition of the Tour De France Femmes avec Zwift. Beginning on Aug. 12 in Rotterdam, Netherlands, the racers will head through Belgium, and finish up in France on Aug. 18. This year we’ll see 154 riders on 22 teams each trying to get one of the four jerseys that are awarded. Not sure what the jerseys represent? We got you covered:->The coveted yellow jersey goes to the overall winner ->Green jersey is awarded to the leader of the Points Classification ->Polka dot jersey goes to the leader of the Mountains Classification->White jersey is awarded to the General Classification leader who is 23 years old or younger  What to learn more? Here’s some fun facts about this year’s race: This year’s course includes 4 mountain ranges: the Ardennes, Vosges, Jura & Alps Total elevation gain: 13,566m/44,507 feet over 27 climbs The Race Director is former French pro, Marion Rousse Over 7 days, th

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Scout
Community Manager
3 months ago
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ApicellabsHub Rookie
asked in General Chat
Long Run didn't generate any fitness points or add to relative effort tracker

I ran 18 miles yesterday and the Strava app didn't add anything to my fitness tracker or relative effort. It usually always adds four or five points after a long run. As far as I know, it is the first time this has ever happened. Has this happened to anyone else?

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A
3 months ago
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dfawattsHub Rookie
asked in General Chat
IPV6 or IPV4 for Wifi on my mobile app

My wife and I both have Samsung Galaxy phones, an S23 and an S24.  We noticed that the Strava app was very slow to load on both phones and didn't move into activities any faster than about 30 seconds, making it unusable at home.  This led me to switch of WiFi and all was working perfectly again with just Mobile Data (4G and/or 5G).  So the phones are good and the app is good but what's wrong with WiFi?I did some searching and saw that others have a similar problem with Strava and other apps and the recommendations are to disable IPV6 on your home router.  This can be done at home but doesn't fix issues we will have when connecting to other WiFi spots.Has anyone else seen this?  Is there a pending resolution? This issue is present on both the Strava Beta app and the mainstream app on these phones.

264
D
3 months ago
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humblyenduringHub Starter
asked in General Chat
Subscription Offer Pop Ups - Inte

This has already been brought up in an archived comment, but because it is archived I can't upvote or comment on. So bringing it up again, because it is annoying. In exchange for the data I am collecting on your behalf, please let me use your app in peace. I am aware that the price is modest and I'm sure the perks are fantastic, but I am tired of being nickle and dimed by corporations like this.Me n Dwight Yoakim and the Open Road

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H
3 months ago
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PablitoHub Rookie
asked in General Chat
Own segments

Is there a way I can just use my own segments? I just do the same ride each day and only want to see the segments I have created as private. Thanks

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P
3 months ago
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BgirlHub Starter
asked in General Chat
Challenge not adding all walks

I'm a subscriber doing August Walk 30K Challenge.  I have walked 10K but Challenge says only 5k???

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B
3 months ago
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MoreTrukHub Starter
asked in General Chat
Subscription Issues

I purchased an annual subscription through Apple, but it's not showing up on my account. Additionally, I was charged immediately without the 30-day trial. I've sent a message to support with ticket #2989667 but haven't received a response. Could you help me? Please.Thank you, Morena

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3 months ago
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HighlandBullpenHub Rookie
asked in General Chat
Col du Galibier - How does a slow 52 year old compare!

Climbed Galibier (the other way from today!) back in 2017, enjoyed putting a few notes together on my decidedly less than average ascent of it. It was fun to consider and also showed how much data Strava stores, you're welcome to read and contrast here! https://thehighlandbullpen.wordpress.com/2024/07/01/col-du-galibier/ 

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3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
The Hub is 2! 🥳 Join the celebration & enter for a chance to win some Strava swag!

Launched in July 2022, our Strava Community Hub turns TWO today! Over the past two years, this space has grown to more than 40,000 registered members! We're lucky to have a Community full of amazing people like YOU.  Our team has read hundreds of posts, provided updates, posted announcements and worked with our product teams to review the ideas that you have suggested. Our Ideas Board where Community members can submit ideas and vote/comment on existing ones, continues to be popular among our members. Over the past year, we’ve had the pleasure of marking a number of these ideas as ‘delivered’ including the popular Dark Mode request, Athlete to Athlete Direct Communication, our Family Plan Subscription and there’s more to come! To celebrate our Second Year, we are giving you the chance to win some Strava swag. In order to enter, simply reply to this post and tell us what your favorite feature on Strava is. From challenges to clubs, suggested routes to heatmaps, we want to

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Scout
Community Manager
3 months ago
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HannanHumairaHub Starter
asked in General Chat
Sarawak Strava

Sesiapa dari sarawak? TRANSLATION:  Anyone from Sarawak?  

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H
3 months ago

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