[Archived] Athlete Community

Let me start by saying thank you for Strava Maps and all features which comes with it. I want to list down a few issues I always face with this feature:1. When I try to access "my saved routes" on my phone, it is a multi-step process i.e. go to my profile (you)  -> Then on my icon (on top right) -> Click on "Routes" -> Click on the route I saved. When I am on a new trail (very often there's weak cell phone connection) and to load these four different pages is extremely frustrating. -- Surely there can be an easier way to access this feature.2. Please please save the preference in Map Settings i.e. whether or not I want to see gloabal heatmap / My Heatmap / Point of Interest.3. When Map is accessed via phone app, it shows random routes suggestion by default, again please save preference, so I don't have to do this multi-step process or opening a map then selecting maps only - every time.  - All the above 3 points are especially frustrating

We got a club for our local traininggroup. The creator of the strava club has moved and we could like to transfer the "ownership" of the strava club to an active member. How we do that with the risk of deleting the club? Thanks for your help.

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The training calendar gives the distance travelled for each year. Is there any way you can work out your annual statistics just for one activity type, such as running?

Hi folks, Has anyone else noticed that their activity feed history on the website has shortened. I can only view back about a day or so in my feed. I quite often leave it a couple of days and drop in to find out what my friends have been doing in the past few days. Now I'm finding I'm missing things. To me, it's a shame. 🙁

여기에 있는 레코드 중 일부는 이전 레코드보다 훨씬 빠르고 우수합니다.그러나 PR 마크와 메달은 없습니다. 기록을 분석하고 평가하는 것은 어렵습니다. 친구들에게 물어봤더니 비슷한 경험이 있다고 하더라고요. 문의를 남기면 해결할 수 있다고 해서 여쭤봤습니다.고맙고 좋은 하루 되세요.

I like the new quick edit function, and I'm sure you don't want to clog it with everything, but can you add the ability to tag the activity as a Commute? Maybe as a check box rather than a drop down menu like in the normal edit screen. Thanks, love your work! 

Hi, I was a premium member a few years back but after covid i didnt rejoin. Is there a way to try for a month the premium version before i part with £55?

Please help me!I was using my free trial and after not using app I deleted my account but Strava still charged me 49,99 euro.!please help me back my money, because I can even use this app

 what do they mean? Thanks

For some reason, I can not create a segment today. Anyone experiencing the same problem?

I have a Galaxy Watch, SM-R800, and recently downloaded the Strava app. I've completed a few runs using the app and like it as it downloads to my phone so I can see the data.However, when I'm running I have trouble seeing the distance. I appears in the lower left of my watch but it's very small. I've seen a few of the post on the message board that tells you to go to settings-display and then enlarge the font on my watch. I don't have that setting and I can't see where I need an update to the Strava software. I'm currently running Version 1.7.24Am I running a past version?

Hello! (This is my first forum post!)I've been using strava for years now and love it, i love all the features for the premium version too. But i was wondering if there is any way we somthing could be updated so that we can view all our photos on our profile not just the most recent 100. this would be awesome as then it would make looking back alot easier. i'm not computor savvy but in my head just thinking about i can't think of any reasons not to? it'd be awesome if somthing could be updated. thankssam 

Hi, i noticed that the maximum number of photos is about 100. When uploading new pictures, older ones will disappear into the void. When deleting some images, those older ones re-appear so it seems that they’re still stored somewhere. Is it possible to increase the number of pictures that are accessible on ones profile?

I created four new segments in Strava (via browser). When I click on the dashboard "My Segments" and then go to the "Created Segments" tab, none of them show. I road several of the segments and no stats appear. Any idea what is happening? Are they not getting approved for some reason?

Hi all,I like sharing my running route and taking photos. Some photos I don't want to share the location data. Is it possible to share photo without sharing location? Do I just screenshot the photo then re-upload to remove the location data?

I have Strava on my Samsung Galaxy Watch Ultra.  Until recently, it was working fine.  However, it has recently been unable to record activities.  I get the menu shown below.  Before, if I tapped on an activity, it would find GPS and give me a button that would allow me to start the activity.  Now, tapping on the activity works only if I select an activity that does not require GPS.  If I select one that requires GPS, just a sliver of the old finding GPS screen appears and then immediately disappears.I have tried uninstalling and reinstalling Strava on both my phone and my watch, disabling and reenabling location services, and shutting down and restarting both the phone and the watch.  Nothing is fixing the problem.I tried contacting Strava about this.  First, they sent me back an automated e-mail talking about problems with rides not being recorded properly on the phone--but of course, this doesn't deal with a phone and doesn't

Hello, I have a Samsung Galaxy S24 Ultra and have downloaded the Strava app.  However, although I have an account I am unable to sign into it.  I enter the correct e-mail address and password and then the app comes up with network error.  I have tried clicking on forgot password and it comes up with no internet connection, when my internet connection is working fine. I am at a loss as to what to do?  I have tried deleting the app the re-installing it and the same thing keeps happening.  The app seems to work fine on my iPhone, but not my Samsung.   Can anyone help?  Thanks  

Hi.I am looking for a simple watch  that can directly send heart rate to Strava, so I can just use Phone/Strava as my run tracker and handle all the GPS/splits. Fitbit does not do this, it records your run first, then later sends it to Strava, but not always, often the watch crashes or GPS fails, then it goes missing. I looked through the list of compatible devices on Strava, and for some devices it specifically says they do not connect directly, but others it is not so explicit that it does.So can anyone confirm what manufacturers can do this with Strava?Ps. I am doing this as I have a Fitbit charge 4, but I want to replace it, as it keeps crashing during runs. My girlfriends did exactly the same, super annoying, lots of people on fitibit forum have the same problem, and not just with this Model. Screen is unreadable in sun anyway. Pretty disappointed in this device and support.

Has someone else experienced a new UI when importing an exercise from Garmin devices, via Garmin connect? Or when I want to edit an exercise?To me it's a total mess now. I can't find the info I want to change. And the keyboard doesn't appear as it used to when I want to edit the text. I have to click around and pretend to edit other fields to get the keyboard visible. It feels like I have to click ten times more now than before.Please revert!

I've just received an e-mail from Strava in which it congratulated me with my Stravaversary - 11 years since I opened the account.That's a nice touch! However all my Strava totals that were listed in the e-mail are off by more about 10x.For example, it said I did 377 activities and about 1800 miles while in reality I did about 3400 activities and more than 20,000 miles. Edit: I decided to reread the email and realized that the totals were for the last year. Still, I think it is confusing and that's why I misread the e-mail. At the top it speaks about how long I had the account, so one would assume that the totals were also for the duration of the account.Furthermore, when people think about their totals they tend to track it for each calendar year rather than an arbitrary 1 year period that match the Stravaversary. That's why I misread the message.

Hello. I've submitted a ticket yesterday about refunding my subscription. When will I recieve a response? It says solved but no one has reached out to me about the next steps so it's basically not solved. Here are my ticket numebrs: Strava ticket #3054102 Refund Strava Student SubscriptionStrava ticket #3054103 Refund Student Subscription

Strava seems to have updated their app now I can't select All Sports on the page above with the graph that shows total time, elevation and distance. Now I have to tap the new Show more stats button. Even then when I can select All Sports not all the stats are shown at once. What I could see on one easy to access page before is just not available at all. Please put it back how it was Strava.  You have broken the function of the page I used the most. I can't understand how anyone could say these latest changes are an improvement. 

I created a post and included an animated gif that works in the form for creating the post but when I view the finished post in the Strava feed the animation does not work, it simply sits on the first frame. Is this a bug that should be reported?

I have a Samsung S22 phone and now I bought a Galaxy Watch 6. I was using a Garmin watch to synch my running to Strava and no issues. So I followed the steps to connect Samsung Health to Strava: logged in Samsung Health and went to settings and added Strava as a service to connect to. Then the Strava log in popped and I logged in and authorized the connection within Strava. The problem is Samsung Health does not show on the Services list, so it seems Strava does not recognize Health as being connected, whereas Health “sees” Strava. Meanwhile, I tried going for a quick walk with the Samsung watch and it synched to Strava, though the map information is not available. Still, Samsung Health does not show up on Strava’s Services. Am I missing something or doing something wrong? thanks!