[Archived] Athlete Community

If a free trial user joins a group challenge and their free trial expires before the challenge ends, will they still be able to participate? Or will they be removed from the challenge?

I lost all my data when I logged in after resetting password Username is Sarah CurneenHave sent ticket regarding issue #3013194

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

Please help me to refund in activity because its inccident  I have a lot of money to living cost and grow up my children its my last compensation out of my job company  And i has doing instruction in three step support instruction strava help Finnally i have to apologize and almost helpfull  to refund my money please !!! Thanks for attention , please help me !! I very appreciated and thanksfull    

Bonjour  une activité de ce jour a était supprimé par erreur. comment la retélécharger. merci pour votre retour TRANSLATION: Good morning  An activity from this day was deleted by mistake. how to redownload it. thank you for your feedback

Hi everyone!

I set a new PR but it didn't go on best efforts or pr. It was a 1.2k and it definitely was better than my 1k pr but nothing got updated 

please be concert for the Strava PR many are using motorcycle ,car ,speed over 80-100kmh,that cheating burn all the recond from strava , and the recond for all time still in leaderboard pass few years ,should try investigation it .tq

In the watch app the list of sport types is so large I have to scroll to find the activity i'm about to do. I only have 4 activities. How can unwanted sport types be disabled or removed so they don't appear as an option in the app?

Not sure where else to post this since when I make any Strava support requests they all get marked as Solved right away. I've tried clicking NO in the emails that get sent to me but it doesn't seem to work. Hoping maybe someone here can get that team to look at the issue. Thanks!

Although most third party issues look to have been solved. I still have issues with stryd and syncing to Strava. I reached out to Stryd, they’ve indicated that the issue still lies at Strava. 

Hello everyonetoday after finishing my outdoor rin on apple watch, I foget to press DONE so the workout does not link to strava. I need it to link to strava as we are in a race. Please give a solution for that. Thanks  

Manually added swimming activities can only be measured in multiples of 25 metres or yards. However, many pools are not a standard size and this makes it clumsy. Also, to compound the issue I can add decimal places. For example, I can add a 1,000.3m swim, but not a 1,030m swim. Allowing manual swims to be completely adjustable would have better functionality. Put bluntly, allowing such precision for centimetres but not metres makes little sense.  Not all wearables track swimming, or do so accurately. However, pools will often indicate length and you can just count laps, then upload. Strava does a poor job of supporting these swims. 

My phone storage was filled up, yes, all 256 GB (mostly music). I uploaded two Strava activities and neither of them uploaded GOS data. I read that I could delete some things in order to have the data uploaded, so I freed up 7 GB of space but my map data is still not showing up. Is the data gone or is it recoverable?

Dear Admini am using a Garmin watch Quatix 7 Saphire Amoled, but my activities show the name Garmin Epix Gen2 pls help

HiI've just run a 12km and checked my times - can anyone explain why the moving time total shown (1.10.03) is different to the splits (I've totalled them up, equalling 1.09.12)?(NB I understand the difference between moving and elapsed times)Thanks!Mark

Hey Strava fam!I hope ya’ll doing great!I have reached my 1-month 5k streak goal. What a journey it has been! Despite not being an early bird by nature, I was determined to push myself and make every single day count in parks of Amsterdam. Working 40 hours a week, I wanted to prove that no matter how busy life gets, it's always possible to carve out time for running. This challenge was about discovering a more determined version of myself, one that doesn't make excuses. Now, 31 days in, I feel incredibly proud and grateful for all the love and support I've received.I've been sharing my journey daily on social media, and it's been heartwarming to see so many people follow along with joy:5k a day for 31 days I would love to share this story with the Strava community, as I believe it could inspire and motivate others.

Figuring out what is the best way to track yoga.

How do I get the app to show calories burned again and stop showing kg Co2?  I don't have this problem when viewing an activity on the website, just on the app.Thank you!Jeff 

Hi,Has anyone had issues as regards playback of Zwift ride video clips on Strava? Video clips are meant to be 15 seconds long but mine gets to around 3 seconds and just repeats in a loop Thanks

Not create group challange 

I have this problem several times and i consistently get a forbidden message when trying to save a route that has been shared with me from another strave user via imessage. The route opens i can see everything but when i click save it says forbidden. The only work around is to edit the route a bit and then it will save. Changing the name doesn't work either. I'm an iphone user and trying to do this via the strava app on my iphone - any help or things I might be able to try would be much appreciated.

Hello,If I have an active student status on strava, can I cancel it at any possible time without incurring additional charges ?Thank you for your answers and best regards

Good morning!  I uploaded a gpx file (route) on the Strava website, hoping it would automatically synch with my Strava on my iphone. I had previously saved three routes successfully, so I have some previous experience. For some reason, the route I uploaded (successfully) on my laptop to the website, does not appear as a saved route on my Strava app on my iphone. Am I being too impatient? Does it require a lot of time? Any ideas would be appreciated. Thank you!

Hi I am new here so maybe this is a repeated query. I just finished a ride and saved the data on the app. It even shows in the notification bar of the app that you can see the analytics by clicking. However, when I click that, it opens an earlier ride of august 19th. Also, I can’t find the Aug 21 (I.e. today) ride anywhere. Nor is it synced with health app. Did I make a mistake in saving the ride or is it something else I should do.