[Archived] Athlete Community

Why can’t the activity type indoor cycling not be chosen on the iOS app? On the Apple Watch this is indeed possible.

I’ve just bought a Subscription via the App on my Apple. It runs for a year. All my family have just started running so I want to upgrade to a Family Plan so we can enjoy the journey together. But, having read you can’t upgrade, I need to cancel my new account and wait a year for it to expire, then sign up to a Family Account? Seems daft… Can I cancel, then use my same account details to sign up a new Family Plan, without loosing my runs so far?

New premium user here.Been enjoying the maps feature to discover new routes in my area. Its all been working great.But suddenly when using a route to follow I have a problem where the map just stays in a zoomed out state, re-center doesnt work either.So I press start and it doesn't zoom in and track me along the route so I can see when I need to turn etc. It just stays zoomed out showing the whole routeBut If I come out a screen and go back in its does zoom in but doesn't track me or re-center my position. It just stays on the point on the map I initially zoomed into...So now I have to manually move the map along the route myself so I can see where I'm going and need to go next. it does follow my position along the route fineIf I just press record without a route it does go into the zoomed in view that tracks me and keeps my position in the center.This all used to work fine. Is there some setting I've hit? I've had a look around the a

Just want to ask the group if you are experiencing the same thing as me. My Strava keeps on closing/crashing when offline but works fine when I have Internet. Does anyone have a similar experience or is it just me? Thank you!

Hi, I started noticing in the recommended "Who to Follow" section the title, "Fan favorite on Strava" below a person's name. When did this start and honestly, can I hide this concept? My issue is that it feels like Strava is rewarding the person who follows few people and has a lot of followers. Like someone who follows 30 people but has 3000 followers. Also, some "fan favorites" haven't posted in over a year; so they are "ghosts" who had a lot of followers. Anyway, the whole "Who to Follow" isn't something I care to see but mainly due to this "reward the cool kids" concept. Thanks for reading and any help.

Its a shame, strava is bowing to the facists US Leader and goes in line with all the big tech lackeys, licking Trumps boot. Strava says in the original post to put those maps back online:“Thanks for your post and sharing your thoughts. We’re not currently able to consider this idea and it will be moved to a status of Not Currently Planned.”It was there, so it only needs to be switched on. It always starts like that in dictatorships.

This has already been brought up in an archived comment, but because it is archived I can't upvote or comment on. So bringing it up again, because it is annoying. In exchange for the data I am collecting on your behalf, please let me use your app in peace. I am aware that the price is modest and I'm sure the perks are fantastic, but I am tired of being nickle and dimed by corporations like this.Me n Dwight Yoakim and the Open Road

I usually ride emtb and record my rides with older Garmin Edge Explore. It only has Ride, no eRide. After Garmin transfers data to Strava I change/edit it to emtb ride. Usually segments change to emtb but not always. I have tryed to change back to eMtbRide->Ride->eMtbRide. Does not help. Any suggestions how to edit Ride to get emtb segments? 

I’m on the second month of paying for a subscription but no subscription is active. I’ve put in multiple tickets but none have been answered. I’ve uninstalled and reinstall the app and I’ve even tried the restore purchase as multiple times.

 Hello, I've just found out I didn't cancel my subscription. Can I please cancel and refund the subscription since i dont really used it and I wont need it coming time and its a big chunk out of the budget? For your info, i did not use it almost 2 months now. 

Please help.I had no idea my free trial on Strava had ended and I was being charged . I have requested a refund , please can this be accepted as I cannot afford to pay for a subscription when I have not even considered using the app, this is really important, especially as Strava failed to notifiy me of any upcoming payments

Hi, I am trying edit a club event, however its always show “Something went wrong”. This only happened at Desktop Browser and its have been awhile. Anyone have same issue? 

Is there a feature making it possible to sort and filter according to the most used activity times? The activity types most used should be always shown on top?

Can I start Strava (Hit RECORD) at home and get the track me link to shareShare the link to people on the car ride to the Start lineand then at the Start of the race hit  PLAY/Start/Record arrow button and it will start my Run at the actual starting line or will it revert back to home location where I first hit Record?? I want to Start and share at home - get that out of the way and then just only have to hit the Play Button right at start of Race - 63rd JFK 50 11.22.2025 

How do I find instant workouts on my android strava app.  My husband has it on the top of his home feed (apple phone) but mine doesnt seem to have that feature on either the app or if I log in on the computer. 

Hi Team,Could you check for me please why my elevation stats from my yesterday’s ride don’t update on Elevation Challenge leaderboard despite it’s been completed and public, please?Thank you very much,Marcin Kulczycki 

I somehow clicked okay to move to use of a one-time password to log in, but it is less convenient and requires more steps.   how do I switch back?  There is no longer an option to change password in settings, only change email -- and I want to keep the same email.Thanks

Management: If an activity has been flagged, it should be removed from "best efforts" on the member's profile page... one would think! But it's not, here's an example: https://www.strava.com/activities/1647252235/overview The guy almost certainly recorded an airplane ride as a bike ride and uploaded it. Airplane speeds now show as best efforts on his profile. Thanks.JBW-Florida (he/him)STRAVA | User Community

I like doing long exploratory rides….  the biggest challenge i have is mapping routes, particularly when the area is not familiar. For example. right now I want to create a route between two specific locations, i have never been there and its about 100 miles apart. So getting lost is a huge possibility, and when doing long rides…  a small mistake can cost hours.  It would be great if there was a feature where i put in location a, and enter location b)  enter the type of terrain, gravel, road, cycle path etc… and bike type road, gravel, mtb etc…. and it creates a route for me, as close as possible to the terrain / bike type, using say heatmaps for popularity, which i can use on my bike computer. 

Videos get blurry in Strava. Looks fine before upload to Strava, and looks fine if uploaded and watched at Google Photos. 1080 60fps or 30 fps. Have not tested 3k yet. Any solution to this? 

saya ingin melakukan pengajuan pengembalian dana sebesar Rp.549.000 untuk langganan saya selama setahun.saya benar-benar tidak berencana untuk melanjutkan langganan setelah uji coba gratis.uang saya yang digunakan hasil menabung saya dari uang jajan sekolah dan untuk kebutuhan sekolah sehari-hari saya,saya berharap pengajuan ini bisa di penuhi karena mengingat saya masih pelajar dan karena transaksinya terjadi atas ketidaksengajaan dan tanpa sepengetahuan saya TERIMAKASIH 

app crashes as soon as I open it. I just got a replacement pixel 9 and transferred everything seemingly successfully, but Strava app will not stay open.I uninstalled, reinstalled, restarted phone. Nothing helps.

With every update, the photo gallery gets worse and worse when it comes to adding and browsing pictures from my activities. First there was the awful change in the app with the new gallery layout where you now have to swipe each photo manually, instead of having them all displayed top-to-bottom like before. On top of that, captions aren’t visible in the normal view anymore. You have to open a photo, read the caption, go back to the main screen, and repeat the whole process for every single picture. It makes no sense and just makes the whole experience unnecessarily frustrating.Now I’m seeing changes creeping into the photo gallery on the desktop version too. In the new layout, the caption is shown somewhere at the top and only with a limited number of characters, long text just gets cut off. And as if that wasn’t enough, all the photos in my older activities got scrambled and no longer show up in the order I originally uploaded them. I always document my trips with photos and

Hello,My iphone is updated to ios 17 and the Strava app is up to date. When I try to share my club’s event to instagram and create the “flyer” instagram does not show up as a sharing option. I am logged into instagram as well. Any ideas how to fix this?

There is a new bug associated with a recent app update: When you visit a Club Event in the app, links are no longer clickable or highlighted.  EVEN WORSE: You cannot highlight text, which would at least allow you to copy-and-paste the link into a mobile browser.  To summarize:  Event description links cannot be clicked, whether they are links within Strava or internet links!  The text of Event Posts cannot be highlighted or copied.  The Event text is effectively an image of text that cannot be interacted with in any meaningful way.    *** THIS IS A HUGE ISSUE FOR CLUBS ***We need people to be able to click the link to sign liability waivers We need people to be able to access our website, so they can review our ride guidelines We need to people to access map links, so they know where to… gather at the start, park their cars, or where the end-of-ride meetup is going to take place.[Side note:  I do