[Archived] Athlete Community

When I sync my ski activity from Slopes to Strava, the lift ascents are being counted as ski runs. In Slopes, runs and lifts are correctly separated, but Strava merges them, which inflates total distance, time, and elevation stats. It seems Strava isn’t recognizing Slopes’ lift/run data properly.  

在android app 中引导用户去授权  https://www.strava.com/oauth/authorize   Intent intent = new Intent(Intent.ACTION_VIEW, Uri.parse(authUrl))startActivityForResult(intent, 100)当用户点击授权后没有回调到app中获取code,请问如何解决，谢谢!  

Hola,Tengo un reloj marca Huaweii que se vincula con Strava pero solo me deja pasar la actividad de carrera, el resto he de pasarlas de forma manual. Cuando voy al gimnasio, no me deja especificar al introducir de forma manual la actividad ni las calorías ni la FC que me ha calculado el reloj. Lo veo incongruente con que, por ejemplo, sí que dé la opción de introducir km en la opción de “entrenamiento con pesas”.Por tanto, ¿sería posible que al introducir una actividad manual se pueda introducir el dato de kcal y el de FC?Me ocurre lo mismo con natación, Strava no me deja pasar directamente la actividad y siempre tengo que volcarla de forma manual, pero al introducir los datos no puedo introducirlos todos y la actividad queda muy vacía.Gracias. Un saludo,Eva

Hey, Community! I recently sent an email to a Strava “Community Specialist” who had helped us in the past, but I got a bounce back email… so, I came here to pose the questions! Or maybe, there’s a “Community Specialist” out there who can lend some guidance:: I am one of the Admins on the BikePGH Strava Club and I wanted to reach out with some questions as we prep for our 2026 events season. BikePGH (Bike Pittsburgh) is a 501(c)(3) nonprofit organization and we love using our Strava Club to help get the word out about rides we organize in our area. Earlier this year, we wanted to set up Challenges, but quickly realized they are way out of our price range. We would love to promote our rides and attract new audiences to our Club, and we have a small mar

I've been using Outdooractive (formerly ViewRanger) for several years now. I decided to sign up for Strava to check it out. It looks like it might be a better option for what I need but I'm having a little problem moving over data.I exported all my "tracks" from Outdooractive to GPX files as well as FIT files. This was a pain to do one by one, but it's done. However, when I try to import them into Strava, it doesn't bring over the title for each, which is pretty important to me. If I open one of the GPX files in Notepad++, it correctly shows the name of the track within the <name> and </name> element tags that are within the <trk> and </trk>. But it doesn't bring them over into Strava's activity for the title - instead, it just defaults to things like "Afternoon Run."Is that expected behavior? I don't want to manually have to change all of these in Strava. Can I make changes to the GPX files before importing them into Strava so it'll carry

For months, people have been noting that routes disappear while in use, and saved routes do not show up in the app. What is the delay correcting these simple issues? 

What happened today with the GPS ? 

Bonjour à tous,Depuis plusieurs jours, j’essai de transférer mon activité garmin vers strava, mais rien n’y fait. Est-ce que vous auriez une solution ?Les donnés sont bien cochés dans garmin et le lien est bien établi entre les deux.En vous remerciant,

Training load has decreased by 7 points overnight and my activity from the weekend is now showing less than at the time of upload. Paying for a premium subscription and wouldn’t expect this to happen. Please advise Strava. 

BonjourMon activité du jour s affiche sur ma page mais pas sur le fil d’actualités pourtant je n’ai pas touché aux paramètres bizarre ? Avez-vous le même problème ? Faut-il attendre ? Merci d’avance

Hello is there a water aerobics activity ? besides swimming? Every time I choose swimming it’s not accurate. And if there’s not should Strava add an option for it? 

Bonjour Mes activités sportives comme la course a pied et la natation se synchronisent directement entre coros et Strava mais avec de grandes différences de temps et d'allures comparé à la réalité (coros)Avez vous une solution à mon problème ? 

My main activity is cycling. This is just a suggestion relating to the badges you give out. I like the badges - especially the monthly distance riding badges. I am not an elite athlete, nor do I regularly ride more than 30 miles in one go, so I only set out to achieve the 200k per month badge. Recently I have managed to attain the 200k badge for 12 months straight, having not been able to achieve it previously due to illness/injury, which I think is a great achievement in its own right. Why don't you give Badges for recognising 'perseverance and dedication'? No matter what distances people may set as their targets, if they achieve their target for 12 months straight, then that deserves some recognition. You don't need to stop at 12 months, what about 2 years, or 3. 5 years straight without missing a month would be tremendous for anyone, no matter what level they are at. Please give it some thought.

 Why?Goal is not accounting for all types of rides? Why?

Hello, I've just found out I didn't cancel my subscription and apparently it was written off less then two weeks ago and I just noticed yesterday.. can I please cancel and refund the subscription since I wont need it coming time and its a big chunk out of the budget? 

Hi, a couple of my runs are not showing in my club stats but are showing in my overall weekly stats for last week. I know which ones that aren’t showing and my settings on them are no different to before (as far as I can see) Visibility is not hidden from clubs. Any idea how I get it to sync back up? I have logged out of both app and website versions  

Hi All, I use Strava on my Apple Watch Series 6.  For the past few weeks (since last OS update), elevation gains (outdoor ride) have been way off, reporting at least double what they should be.  Is anyone else experiencing the same?  I removed and reinstalled Strava on my watch and phone, but that hasn't made any difference.

If a segment includes an out and back, how close to the turn around do I need to get for it to count?  For example, the segment includes offshoot dead end road that is ridden out and back as part of the segment.  What’s the tolerance for that segment to count or be rejected?

For a few weeks Strava is showing my milage for the year as an incredibly high number. I have also lost past data on the graph Any help on how to set this back to the correct numbers will be grateful recieved.Thankyou  

I’m using the iOS Strava app on an iPhone 15. Recently -- the past few months -- while recording an activity, the map fails to load beyond whatever initial blocks were loaded when the recording initially started. As a result, beyond the immediate vicinity of the starting point, the map view shows mostly a sea of gray, on which the GPS track is overlaid. Segments also load OK and float on the gray background. See this screenshot for an example: Maps load fine in the “Maps” tab once the activity is stopped. I can also verify it’s not a cell data issue. The issue is consistent; it’s occurred on every single one of my last dozen or so recordings. It is a usability issue that requires me to switch to a different mapping app while I’m in the middle of an activity. This is especially problematic with cycling, where I use the he

Apparently streaks has been live on the app for two or three days now but even though my app is updated I can’t find them anywhere. I checked under the progress tab as well as other areas. Anyone else not seeing streaks?!

Hello, for some time i see only clean maps and it annoys me because i want to understand more when i look on route of others.Tnk.

This week (Nov 3rd - Nov 9th 2025) I had three activities of running. First on Nov 4th, 2025 12.12km and 1.01km and the third one is on Nov 7th, 2025 13.13km. In my profile activities appear the total mileage is 26.26km, but in my club’s leaderboard it only appears my 1.01km of running. Could anyone help me to overcome this problem? I’m afraid that next week will happen again like that. Thank you

This week (Nov 3rd - Nov 9th 2025) I had three activities of running. First on Nov 4th, 2025 12.12km and 1.01km and the third one is on Nov 7th, 2025 13.13km. In my profile activities appear the total mileage is 26.26km, but in my club’s leaderboard it only appears my 1.01km of running. Could anyone help me to overcome this problem? I’m afraid that next week will happen again like that. Thank you

Am at a loss to understand no logged runs / attendees show in any of our events. The club is for a parkrun so the start time should not be an issue, it will always be close to 9amInitially there was no route logged for the events but I created and added one a few weeks backI since noticed that start & end 100m of my own runs were hidden & have just now changed thisOthers in the group who logged the same run did not have the setting on to hide their starts & endsMy activities are visible to EVERYONE. Any one else has this issue & worked out what was wrong?