[Archived] Athlete Community

I’m new to Strava. I did a ride around 12km on my bike commute yesterday. The GPS tracking went haywire, scribbled all over the middle of my route and subsequently says that I cycled 16km. I assumed that I could remove the error part by editing the map, but it appears that I can’t do so? This clearly required feature is available on Runkeeper! Can I not remove GPS tracking errors?

I had my first half marathon today, and I broke PR, but on Strava, it only calculated 21.09 after having tried the “Correct Distance” option. I have seen that this is not an uncommon problem for people missing a 0.1km recording. If there is a way any can help me I would appreciate it! I am trying to at least have a record of my PR

My Polar app have recorded both total time and moving time. 10 minutes between these two times, but when I upload to Strava the pace is calculated based on the total time and not the moving time. Anyone know how to solve this problem?

I used the new AI-generated route generator on the mobile app (why wouldn’t this start on the normal route builder?).  After several attempts to get a route that seemed rational, the few resulting routes took me on very dangerous roads.  One had me on the main interstate the runs through my city.  The one I used recently was in a new are that I hadn’t explored yet (unfamiliar with the roads), so I gave it a try.  I really wanted this to work well.  In the end, the route had me ride on about 12 miles of very unsafe roads that were single lane, no shoulder, busy with traffic.  What I learned is that these routes should just not be trusted and only used in areas you’re already familiar with.  I think there are a few necessary features that are missing for “safe” route making to ever work properly.Time of day of the sourced bike traffic:  Riding at 6AM on a specific road may end with a much different experience than riding at 10AM.  Trying to create routes for different time

The activity type field in the activities.csv file is “Bike” for both road rides and gravel rides, so the distinction is essentially lost. The activities.csv file should include a “sport type” field (matching the API), which supports values like “GravelRide.” As it stands, users are unable to obtain a faithful copy of their data in bulk.

Why is there no discount for pensioners or people on low income.

我想更改我的電子郵件位址，但一直收到錯誤。我該怎麼辦？

When I check my efforts on a given segment, Strava always shows "Running Power" (watts) by default, instead of heart rate — and there’s no way to change this or set a personal preference.I’d like to request that users be allowed to choose which metric is displayed by default in the segment effort table.For short or consistent segments, GAP (grade-adjusted pace) and power are strongly correlated with actual pace. In these cases, showing watts doesn't add much value if pace is already shown.However, heart rate does reflect meaningful differences in internal effort between similar paces, and is a crucial metric for runners who want to understand their performance and progression.With modern watches now sending power data automatically, users are being forced to view data they didn't opt into — and in many cases, it's not useful or relevant.Thank you for considering this improvement. It would make the analysis experience much better for many of us.

Is there a way to record 5 mile best efforts? I see 5k and then 10k and then 15k and then 10 mile but no 5 mile and 5 miles is such a common running distance.

I was being charge amounting of 4975.59 last May 31 2025. I canceled the subscription in the same day that I was being charge it was not intended to use this app since I barely used it at all I try to submit ticket but no response to it. I canceled May 31 but since it's weekend I decided to wait till Monday but still no response and I submit another ticket and it's says it's solve even it didn't check. At all Pls solve this issue ASAP I canceled the subscription before 14 days pass and request a refund 

Hi everyone. Since Strava has rejiggered their recorder on the app (Android specifically) a week or so ago, I am noticing the on screen display is only updating every mile (i.e. once you push start it'll stay at 0.00 until you hit 1.00, then stay there until 2.00, etc).  This was not the behavior in the old version of the activity recorder which would update every hundreths of a mile. Not sure it matters but this is a bike ride being recorded.  I also noticed if I stop, the resulting activity does display the correct distance.  It's only in the recording mode itself.-Dan

Some race I do are considering like cheat, my segments are not available and my ride to. And I don't take the Kom, a lot of riders do better than me, this is why I really don't understand what happens.Please fixes that, thank you.Have a great day

Hello!I'm sure many people who do different sports - other than those under biking and running umbrella - would love to be able to join more challenges and earn more trophies (aside “moving time” or “ten days active” trophy). That's why i propose the option to join riding challenges with different vehicle type that you take rides on OR add challenges for different types of sports such as inline skating, skating, longboarding, etc. 

I have asked here regarding on when I would get a refund on my premium subscription and the person that replied said that Strava is experiencing extreme backlog regarding tickets and I definitely understand that. However this raises a question from me. Would Strava still refund me even after the 14 day "grace period" if it was Strava's fault for not replying? If a Strava support member is seeing this, please answer..

whenever i walk like 2km on a treadmill or run a short distance it gets recorded but when i walk or run distances longer than 6km it wont show up on my profile despite me recording it. Was wondering if there was anything i could do in my settings to change this or its just a fault with my watch.

While I wish this were true … seems to be an error around percent increases in fitness score; 43/10 * 100 =430 not 614; same issue on other views of time! Just wanted to flag :)🐛🐛 

How can I determine my V02 Max?I thought it was on Strava somewhere but I can’t find it. 

Hi,I plan to embark on a multi-day mountain bike ride, spanning over 10-days and 1,000+km. I would like to log it on Strava, obviously.I use a Samsung Galaxy Watch 6 (and also have a Galaxy A55).Assuming I keep the battery charged, and the watch does not switch off. How long can the ride be, before I must end the activity, or before it auto-ends (if at all)? I have 5GB free on the watch.I am worried if the Watch app cannot record such a long ride, and if it will crash, causing me to lose all the data?Any insight would be very much appreciated. Thanks,Rehman

Hi, all,  I just completed my longest run, and it’s not included among my Strava activities. 🤨 I used my Apple Watch, hit Pause, hit Finish, and hit Save.Any chance it’s still in the system and can be retrieved? Thoughts?Thanks.

I am 2 days into a long walk I a doing. Sadly, my phone is broken. I have paused the walk on Strava but once I get a new phone, if I log into it will this new journey pull through on it or will I have to publish the 2 days on my broken phone and then re-start on the new phone?

May I know if I search an athlete on strava and view their profile & activities, will they know? Will I leave any footprints? 

My bike workouts show power and heart rate by distance but this isn’t helpful partly because they are indoor workouts and also because the intervals are time based and I want to see the power and HR ranges over the same time period. How do I change the x axis to be time based. 

I competed in a 20 km running event/race in my city (Brussels) on the 25th of May for the 1st time. Everything seemed normal and I got my stats. However, a couple days later (today), I was just scrolling through my profile and realized my stats and pb´s have all changed.Apparently, now my 400 m PB is 1 sec, my ½ mile is 4 sec and my 1 km is 33 sec and the list goes on.It says all those records were achieved on the same day: the 20 km run. I’m wondering if there’s a way to reset the times, without having to delete the account because I’ve used the app quite long and wouldn’t want to loose any other progress/activities/pics etc. Editing would also be an option but I don’t remember what times I had before.

Why are strava still blocking links and URL’s. this is what grows our cycling club, around routes and meet ups. Drive me absolutely insane 

Hi Strava Support Team,I’m facing an issue with my app's OAuth flow. Even after updating the Authorization Callback Domain to my live domain, I keep getting this error: {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}App ID: 156908 What I’ve Tried: Updated Authorization Callback Domain to www.utmost.fitness in the Strava API settings. Waited more than 24 hours. Cleared all Laravel and browser caches. Confirmed that the route exists and the redirect URL matches exactly. Tried both with and without www. in the domain. The same redirect URI works perfectly on localhost (127.0.0.1:8000), but fails on the live domain. Despite this, I still receive the redirect_uri