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1737 Topics
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PhilfliegerHub Starter
asked in General Chat
Statistics: Total kilometers incorrect by 4000

I‘ve tracked more than 500 rides with my Wahoo Elemnt Bolt and synced them on Strava. I noticed that some activities I tracked long time ago are not displayed anymore in the Strava activity section. I did not delete them. Whereas all rides are still counted in the personal statistics, the number of total kilometers is incorrect. ~4000 km are missing. My aim is to restore the complete track record.I could add rides summing up 4000 km manually in order to correct total kilometers, however the problem is not the number of rides (which is correct) but the missing kilometers.  Does anyone have an idea what causes this issue and knows how it can be resolved?

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Bryant
Community Manager
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Je MeHub Starter
asked in General Chat
change single to family account

Hi, I live in Germany wirh my family and have a single account and now i will be change in family for my daughter and wife. Is this possibble?  Thanks for the response and help,Jens

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Bryant
Community Manager
k2krill
k2krillHub Starter
asked in General Chat
Motorcycles and Ebikes

I'm catching flack from Motorcyclists when I ask them to (please) not use the E-bike Category to record their rides. When I look at segments and totals for my ride they are blown out by motorcyclists results. How are we supposed to compare like categories when users are in the wrong category. As an Enduro Race Timer by trade, I fully understand the difference between all of the different users, categories and the abilities of each. The general response to my requests has been that Ebikes ARE Motorcycles. I can't even begin to explain all of the reasons Ebikes do not equal a Moto.  All I'm asking is that the Moto riders out there find and use an appropriate app for recording Moto Sports. Sure, STRAVA, add it in PLEASE! EMTB'ers just want an equal playing field.  

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scuthberHub Starter
asked in General Chat
Is there STILL an issue with Android maps?

I read in ... that there was a "known issue" with Android maps, but seriously, is this still going on? Or have I missed an update? If I click in to the map on a "longer" activity, all I see is a white background. My 30km ride the other day is fine, but the 600km audax I rode this weekend just doesn't show the map.Come on Strava, fix it please! Not much point paying for the features if they don't work!

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Bryant
Community Manager
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BrandonStravqHub Rookie
asked in General Chat
[Resolved] Issues with Apple Watch and Strava closing mid-workout

Hi all, Reported this to Strava a couple of weeks ago and had no response… so thought I’d try here. Recently, when I record a Weight Training or Workout activity using my Apple Watch, during the session Strava will close randomly and sometimes restart the timer back to the beginning or at least knock a few minutes off. However, when I save the session, most of the time it records the full session (other times knocks a few minutes off). Anyone else experiencing this issue?  UPDATE FROM STRAVA:Hello all! We’re happy to share that this issue has now been resolved in the latest app update. Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur. Let us know if you have any questions - we’re happy to help!

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chilosofoHub Starter
posted in General Chat
Bug

Hola alguien le ha pasado,  de que me han regalado 7 dias gratis, sin yo registrarme en ingun lado? o es un erros sin mas? alguien me podria ayudar??

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Lola
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nickhnsHub Starter
posted in General Chat
Strava Support Marathon?

Hi all, I would some suggestions on how to get actual help from Strava Support. I’m currently stuck with a cancelled subscription, and I am wanting to subscribe to the Runna + Strava bundle.  This journey so far has been harder than training for a marathon. I am now into week 4 of attempting to subscribe to the bundle. Here’s the run of events. Week 11. See the new bundle, attempt to subscribe. Says I can’t due to subscribing through Google Play.2. Read FAQ on Strava website. It suggests to cancel my plan to get the bundle. I do this.3. Once cancelled, I attempt to buy the bundle, but now I can’t resubscribe. 4. Enter Support Ticket #1 - No responses at allWeek 25. Support Ticket #2 - Automated response right after it was created6. (2 days later) Support Ticket #2 - New textbook response with links to the FAQ page that told me to cancel so I could get itWeek 37. Support Ticket Created with Runna - I get some conversations going here. Over the course of a few days, eventually Runna Supp

171
Lola
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atadradHub Rookie
posted in General Chat
Bug: cannot click profile 'All Media'

Bug since the last few days. Tried restarting the app, clearing data, and reinstalling. Android. Click a profile then try clicking any pictures including the button saying 'All Media '.

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Lola
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chilosofoHub Starter
asked in General Chat
Bug

Hola alguien le ha pasado,  de que me han regalado 7 dias gratis, sin yo registrarme en ingun lado? o es un erros sin mas? alguien me podria ayudar??Translation: Hi, has this happened to anyone? Why did they give me 7 days for free without me registering anywhere? Or is it just a mistake? Can someone help me?

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Bryant
Community Manager
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shuwarHub Starter
asked in General Chat
map display

Does anyone have the problem with map visibility in app? When I zoom out, the map is looking like in the fog and cannot see whole activity on the map 

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Bryant
Community Manager
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akashsmHub Rookie
asked in General Chat
I am not able to share the activity images as it is distorted

I have attached the images produced by strava app when i'm sharing my activity to Whatsapp, Instagram or even just saving the images in gallery. This is happening even when i set activity privacy to 'everyone'. 

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Bryant
Community Manager
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JJH5Hub Rookie
asked in General Chat
can my profile be restored?

Hello. I wonder if anyone else has successfully had their profile restored? Or had the same issue? I changed phone handsets (iPhone 11 to 16 pro) and around the same time had a temporary network issue. My apps including Strava had all transferred over, I’d connected my Garmin watch to my new handset, and synced the Garmin and Strava apps on my new phone. The network issue was sorted, my old phone traded in and wiped, went back into Strava on my new phone- and my profile is now gone. Same login, but no profile photo, no activities, following no one, no photos- but randomly 5 followers. Nothing else. Have contacted Strava who send automated replies with links to suggestions such as restoring deleted activities. There are none to restore- no suggestions work. I would really like my entire profile including all my contacts (65 or so). Is it fixable? Can Strava restore my profile in full from their server? Are there any other solutions. I would normally use Strava almost daily for a range o

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SkipHub Rookie
posted in General Chat
Hello

I'm new here, a vintage roadie (both me and most of my 10+ bikes). I've been using Strava for four or five years, mostly to track my yearly mileage.I'm interested in downloading my activity through the API. I know about the bulk export feature and have used it, but will be looking for something more real-time.

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Lola
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gunanehHub Starter
posted in General Chat
Running for making friends

 How a lethargic morning ended up meeting my college alumini.Plan was to just go to the park and do a 60 min time spent with a slow jogg.Indeed , started with very jogging pace, however after 2 nd km it came back to my normal pace( as per strava )even though effort wise both mentally and physically was not even average effort.7 th km tried to put the effort with strides and looked like it I was struggling beyond 4.20 pace.But happy to complete the 60 min.Post run, the interesting part was, I saw a person like  my MBA alumni and I started scrolling LinkedIn to find him.Finally , I broke my hesitation to hay hi to him and test was a free flow conversation.Some learning: ” most of the daily problem can be avoided just like that of we know HOW TO SPEAK,HOW TO ASK QUESTIONS,MBA helps.”A 60 min after probably an year.https://strava.app.link/xF25tgUMsCb

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Lola
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douglasmalnatiHub Starter
posted in General Chat
My friend got proposed to by her boyfriend!

My friend took a hike and got proposed to by her boyfriend!  Announced on Strava!     Congratulations!  

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Lola
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DodgerguyHub Starter
asked in General Chat
Activity Feed stats

Is there a way I can standardize the way my activities are shown in my FEED?   One of my Indoor Cycling on my feed is:  Distance, Elevation Gain, Time.  And then my next one is: Distance, Time, Average Power.  How is it chosen the order in which it shows this and can I change it?  Thank you.

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Jana_S
Superuser
JRolland
JRollandHub Rookie
asked in The Club Hub
not able to see/confirm new group/club member request

I run a club in strava and had a notification for a new member request ( private group) I clicked on it but the person's name wasn't showing ? I tried restarting , refreshing to no avail.. I also asked said member to resend her request.. anyone have any idea what's happening,  any solutions? Thx, joe

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JRolland
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JD AnglerHub Rookie
asked in General Chat
Hevy Activities posted to Strava Invisible to Followers

Every time I log a weight training session in Hevy it automatically cascades through to Strava and is visible to me but none of my followers.  I have changed setting to ensure these are visible to all, I have also tried the usual logging out and back in of both apps to no avail. Any help appreciated

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Jan_Mantau
Superuser
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GretiNagy97Hub Rookie
asked in General Chat
Syncing data from Apple Fitness

Hi All! I am old-new to Strava. Had an account last year when I used a Garmin watch. There were no issues with syncing my activities. I got my Apple Watch last November. Ever since I was struggling to import data from it to Strava. I created a new Starva account today with a different email address. Finally I managed to connect it to Health and Fitness and my activities from the last 30 days were synced.My question is: Is there a was to sync or import all the rest of the activities that I recorded with my Apple watch since last November?

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Javi VegaHub Starter
asked in General Chat
ACTIVIDAD BICICLETA SIN DATOS DE POTENCIA PROMEDIO ESTIMADA NI RENDIMIENTO ENERGETICO

Buenas tardes, desde hace meses no me aparecen correctamente en mis ACTIVIDADES de BICICLETA los DATOS DE POTENCIA PROMEDIO ESTIMADA NI RENDIMIENTO ENERGETICO. He revisado mi perfil y a pesar de no contar con potenciómetro he verificado tengo correctamente configurado mi peso, el de la bici así como mi FTP. Si alguien me puede decir algo se lo agradezco. Gracias.Translation: Good afternoon, for months now, the ESTIMATED AVERAGE POWER and ENERGY OUTPUT data haven't been appearing correctly in my BICYCLE ACTIVITIES. I've checked my profile and, despite not having a power meter, I've verified that my weight, bike weight, and FTP are correctly configured. I'd appreciate it if anyone could tell me anything. Thank you.

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MarcouscousHub Rookie
asked in General Chat
Is there a way to report an activity?

Ive been looking at lots of running leaderboards on local segments, and finding that most of them have the number 1 (or sometimes multiple) spots taken up by activities that are obviously not legitimate. For example: person is on a train, person is driving, person is cycling (on an activity labelled as running). The main giveaway is when they are running sub 2min km over the segment. It detracts the achievement of those who have really put in the effort for a quick time.Is there a way to report these activities? I cant seem to find one and if not, I think it would be a useful feature. Thanks

763
Jana_S
Superuser
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happy_pace_runningmanHub Rookie
asked in General Chat
I want running to be my first tab and not walking

I was injured and had to take 12 weeks out away from running and I was doing plenty of walks and I resumed my running on the 19th of April and the first tab is still showing walking and it's very frustrating and really annoying me because running used to be the first tab so this week is my 12th week of running so I hope next week it goes back to showing running as the first tab and not walking because I will be very annoyed.

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RodHub Rookie
asked in General Chat
Create a community hub tag for commute-related topics

I would like to be able to find all commute-related topics in one place in the Community Hub so that I can upvote the ones that I agree with.Unfortunately, the search bar is insufficient because not all topics were created with the words “commute” or “Strava Metro” in them. And there might be other keywords that I am unaware of too, but this seems like a random way to discover the universe of commute topics that are available.Can we create a tag for commutes?

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MateorunHub Rookie
asked in General Chat
apple watch not syncing to Strava ⚠️

When recording a run from the  Strava app on my Apple Watch. It is not syncing to the Strava account on my phone. I have tried to restart both my phone and watch, updated all software and even deleted and reinstall the app. Not sure what to do, please help.

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vagner_acorja
vagner_acorjaHub Explorer
asked in General Chat
The weather data doesn't make any sense. This is frustrating. How can I solved it?

For example, in my training today, it says the temperature was 23ºC. This temperature doesn't make any sense! The information should be the average temperature during the activity, or the maximum and minimum. I ran with a final sensation of 29ºC, but Strava says it felt like 23ºC. How can I solved it?

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