Discussions

Dear Strava Support Team,My name is Seokwon Jung, and I live in Seoul, South Korea.Since the end of the pandemic, I have fully embraced running as a hobby and began using the Strava app last year while preparing for a full marathon.Currently, I work as a leasing manager for brand stores during the day time weekday, a graduate student researching urban commercial districts and real estate using big data and GIS at night, and an as a runner and marathon enthusiast on weekends, enjoying the Strava app.Given my background, I have recently become highly interested in Seoul’s running environment. Specific areas such as Hangang river Park and Seoul Forest are forming running communities, which have even attracted related brand antenna shops. Additionally, the Seoul Metropolitan Government has been implementing policies like “Runner’s Station at Yoeyido metro” or “WristDoctor 9988” to foster a better running environment.As such, I would like to analyze Seoul’s

Hi Team! It looks like I accidentally turned off the .Ai analytics feature. Is there a way to switch it back on?

I'm writing software that controls my treadmill. The idea is that I can run any run in the world, and the treadmill responds to the gpx data coming in and is doing all climbs as if it were the real world.At the end of a run, I want to upload my activity to Strava. And that is the point in which I get stuck….Using the client id, client secret I'm able to get a bearer token. This token has read permissions.  In order to write to an activity I need write permissions.  I cant figure out how I can exchange the bearer token for an authorization token that authorizes me to write data to the activity. Can anyone help me?     

Hi,We asked for athlete count increase around 4 weeks back, but haven’t heard back.The ask was to increase the limit to 10K.Did we ask for a too big limit to start? as I see most people here get 999 limit.Can someone help us in expedite this, as this is blocking out our feature release which we have committed based on the timeline (7-10 days) which was shared with us. We are fine by 999 limit as well to get started.

Hello,I am student of high school and i got an idea to create webpage for the students of school and basicly create competition between the classes, which class will have run most km or on bike, or hiking in some period of time. For example in January had class “name of the class” run most km, so they won. The problem is that in my API application “the number of allowed athletes” is just one, and if I understand it correctly, i should send mail to strava so they will change it, right? So I wanted to ask if its not useless to send the mail considering the whole idea, if it makes sense? If its not just waste of time. Also I ve seen some information about data privacy, and what i wanted to do, was to display data of the activites that the users have done and also the data of the class as whole. So display who have how much kilometers run or cycled, and then which class has how much run and cycled. I dont know if its not problem considering the rules of strava API a

When I record a workout on Hevy it tracks Kcal burned.When I finish the Workout and it saves.This data is implemented into Apple Health but does not sync to Strava. 

Hello, I am an iOS development engineer, I have encountered some problems in the process of user authorization to obtain code, An error was reported while initiating the request. The error was displayed {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]} Is the redirect_uri set incorrectly? Tell me, please. Thank you

Since february 27, my webhook -that was succesfully working since 2018, stopped receiving events from Strava. Nothing changed on my application side.[    {        "id": 130673,        "resource_state": 2,        "application_id": 16505,        "callback_url": "https://www.cycloclub.be/stravacallback.php",        "created_at": "2018-11-14T08:19:33+00:00",        "updated_at": "2018-11-14T08:19:33+00:00"    }]I checked everything, deleted the subscription (succesfull), and re-registered it, which fails with message GET to callback URL does not return 200.I did all checks, verified the callback-URL, but can’t figure out the issue.It seems that Strava -for some reason- can no longer reach the website/URL, as I’m also seeing no longer requests coming from Strava to the webserver since feb 27.Has anyone encountered similar issues ?

Hello, this is New Balance Korea. We connect to Strava through an app called MYNB to record and store running data and provide related services to our customers. However, for a while, the data has not been reflected properly, and recently, the icon for installing Strava app has not been viewed on Google Play and the App Store. Do you have any plans to suspend or reduce services to South Korea? If so, please answer the specific schedule plan.

Hi,the Strava authentication in my windows app CR4NKUP is not working anymore. The app was built in Unity and uses the Vuplex Webengine ( https://developer.vuplex.com/webview/overview ). When the user wants to connect his Strava account for uploading activities to Strava the InApp Webbrowser is opened with the Authentication url and according parameters and the user has to authorize. My app handles then the upload of the activities to Strava and takes care about token refresh, etc. Everything was working fine for more than one year. But since about two months the Authentication does not work anymore.When the Strava page is opened in the InApp webbrowser and the user enters his credentials (email) the page shows an error instead of the next page to enter the password. The error is something like this (translation from German to English):Unexpected Er

Is this form https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8 the way to go? Whats the usual turn around time?

Recently my api was approved by strava. Post that when I click My API Application in Setting, my client id changes ****80 or ****79.When 79 all my limits gets reset to default and when the id is 80, I get the allowance provided.Any idea?

Hello, we are developing a third-party service using the Strava API.📌 Scenario:Our service:Receives activity creation/update events via Strava webhooks. Then retrieves the activity data and updates the activity description by appending our service's content.⚠️ Problem:After receiving the webhook, we retrieve the activity data and update the description.However, we occasionally encounter the following issues:Our description update is not reflected. Descriptions added by other third-party services disappear.To address this, we introduced a 4 to 5-second delay before fetching activity data, but the same issue still happens intermittently.❓ Questions:What is the recommended approach to prevent description conflicts

Hi,I’m trying to export power data from an activity using the Strava API. I have a request that fetches the activity stream with the watts parameter. When a power meter was used during the activity, the values are returned correctly. However, if the activity was performed without a power meter, the API returns an empty stream.I noticed that in other places, such as the average_watts field, the API provides a value based on estimated power without any issues. Additionally, on the Analysis tab of the Strava activity page, it’s possible to view estimated power at each time point.Is there a way to retrieve estimated power through the API so that it appears in the activity stream? Maybe there’s another endpoint or parameter that should be included?Thanks for your help!

When I tried to share activity from the Fitbod app to the Strava app, the Strava app reported, "Unable to connect to Strava servers; try again later."

Does anyone know why the event data being sent to my webhook looks like a schema definition, instead of the actual activity data? This is the event data that my webhook receives from Strava after an activity is logged, no data or whatsoever.{   "":"http://json-schema.org/draft-04/schema#",   "title":"StravaPushModel",   "type":"object",   "required":[      "event_time",      "object_id",      "object_type",      "owner_id"   ],   "properties":{      "event_time":{         "type":"integer"      },      "object_id":{         "type":"integer"      },      "object_type":{         "type":"string"      },      "owner_id":{         "type":"integer"      }   }}

If I refresh when looking at the monthly activities, the language of the type of activity (i.e run, walk etc) often change to another language. I have English as the language on my phone, and the rest of the app is in English, but when refreshing this page I have seen French, Spanish, German, and some languages I do not know which were. It is totally random and sometimes all of the activity type names change and sometimes not, see screenshots.

Not sure when this started, but I noticed that whenever my app would POST details to the /activities API endpoint, I’d get an error saying the description was invalid.I eventually found that the cause was that I was adding my app’s domain to the end of the description (e.g. Workout by StrideOn.run). Removing the .run portion fixed the issue.This has previously worked for years, so it might be related to Strava’s recent updates regarding links.Even if you’re not specifically adding a domain name in the description, this error could happen if Strava thinks that it is or if it’s user-generated and contains what appears to be a link.

Hello, after Samsung firmware update in December 2024, I’m not able to use the button for pause the activity on my Galaxy Watch 5 Pro anymore. Its necessary to click on screen for pause, which is uncomfortable (because of gloves, etc). Do you think, you can reair that?Before the Samsung Galaxy Watch firmware update, it worked properly.

Hello,Until recently (I can’t tell exactly the date from which it didn’t work anymore), I  had no problem calling the deauthorize URL (https://www.strava.com/oauth/deauthorize) for a given user, which in return triggered my webhook to let my backend knows that the user, from the strava pov, is disconnected from my app. I then delete the user connection with strava on my app (and thus his strava token from my DB).But now, this webhook (containing the specific key:value ‘{"authorized" : "false"}’ ) is not called and doesn’t let me knows that the removal of my app is effectively done on the strava side.This webhook is however effectively call

Since February 27, the webhook of my application is no longer receiving expected events. This functionality has been working well since 2018, and nothing is changed to the application or callback URL.The webhook subscription is still out there (when viewing the subscription), and the callback URL is still showing http-code 200 and correctly echos the hub.challenge in the JSON body when requested.[    {        "id": 130673,        "resource_state": 2,        "application_id": 16505,        "callback_url": "https://www.cycloclub.be/stravacallback.php",        "created_at": "2018-11-14T08:19:33+00:00",        "updated_at": "2018-11-14T08:19:33+00:00"    }]Does anyone experience the same behavior ?

Good day Strava developers,It's been over 2 weeks since I have submitted a form asking to increase number of athletes. I have sent an email to follow up, not response. How long does it take to get feedback/approval after completing the form?Thanks 

I have an app that is part of the Developer program which has a read rate limit of 30k/day. I was operating well under that limit (2-3k) until recently when I gained a lot of users. Has anyone had success with requesting to scale their API to fit the need? I would love for users to not have a bad experience when first opening the app. Thanks!

Submitted the form for API access a month ago and never heard back from Strava.Is Strava not allowing new apps anymore? 

Hello Admin,I am already submitted my application for review my application since December 2024, since then we also create ticket to developers@strava.com and got ticket number in the title but until now have not received an answer.Can we get update for our application to increase the athlete and rate limit?