cancel
Showing results for 
Search instead for 
Did you mean: 
izzy
Shkhara
Status: Gathering Kudos

Here's the specific issue that I'm dealing with: 

  • I'm a member of the Tracksmith running club.
  • Within "Club Settings" on the mobile app I've turned off all push notifications [1].
  • I've also turned off all new club event related notifications within the general settings page [2].
  • Despite [1] & [2], I consistently still receive "New Event" push notifications in Strava [3].
    • As far as I can tell, there are no other locations on the Strava mobile or desktop clients where settings related to this feature can be toggled.

The issue here is that I have no way of turning off "New Event" notifications from clubs other than leaving the club. These events are non-actionable to me as I don't live in Boston, MA where the clubs events are hosted. However, I'd like to stay a part of the club because I like having their content in my Strava feed, since they're a globally recognized running brand.

The details I've laid out here are specific to me, but the issue also applies to any other Strava user that is a part of a large club that frequently creates events that are non-actionable to them (i.e. because of locale, or simply because user isn't interested) & they don't want noisy notifications. 

 

[1] IMG_0208.jpeg

[2] IMG_0209.jpeg

[3] IMG_0211.jpeg

2 Comments
Status changed to: Gathering Kudos
Jane
Moderator Moderator
Moderator

Thanks for submitting your idea. It has been reviewed by our moderation team and is now open to voting.

The idea title was edited so it will be easier for others to search and vote on. Thank you for your contribution.


Jane (she/her)
STRAVA | Community Hub Team

Juli92
Mt. Kenya

I have something similar where I get in-app notifications about someone posting something in a club even though I have disabled all club notifications settings. This does not seem like something to "vote" on. This is an unwanted feature that needs an opt-out immediately. Otherwise it's just poor UX.