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izzy
Shkhara
Status: Open To Voting

Here's the specific issue that I'm dealing with: 

  • I'm a member of the Tracksmith running club.
  • Within "Club Settings" on the mobile app I've turned off all push notifications [1].
  • I've also turned off all new club event related notifications within the general settings page [2].
  • Despite [1] & [2], I consistently still receive "New Event" push notifications in Strava [3].
    • As far as I can tell, there are no other locations on the Strava mobile or desktop clients where settings related to this feature can be toggled.

The issue here is that I have no way of turning off "New Event" notifications from clubs other than leaving the club. These events are non-actionable to me as I don't live in Boston, MA where the clubs events are hosted. However, I'd like to stay a part of the club because I like having their content in my Strava feed, since they're a globally recognized running brand.

The details I've laid out here are specific to me, but the issue also applies to any other Strava user that is a part of a large club that frequently creates events that are non-actionable to them (i.e. because of locale, or simply because user isn't interested) & they don't want noisy notifications. 

 

[1] IMG_0208.jpeg

[2] IMG_0209.jpeg

[3] IMG_0211.jpeg

5 Comments
Status changed to: Open To Voting
Jane
Moderator Moderator
Moderator

Thanks for submitting your idea. It has been reviewed by our moderation team and is now open to voting.

The idea title was edited so it will be easier for others to search and vote on. Thank you for your contribution.


Jane (she/her)
STRAVA | Community Hub Team

Juli92
Mt. Kenya

I have something similar where I get in-app notifications about someone posting something in a club even though I have disabled all club notifications settings. This does not seem like something to "vote" on. This is an unwanted feature that needs an opt-out immediately. Otherwise it's just poor UX. 

BigTStan
Mt. Kenya

Has this feature been added? I have also disabled all club notifications but I am innundated with notifications that and unwanted. An update would be much appreciated. 

Rbee
Mt. Kenya

Commenting to say I have the same issue that these notifications are frustrating especially bc it's for every location the make an event. Earlier this week I got 7 in a single day from tracksmith 

jackt24
Mt. Kenya

glad it's not just me - i thought turning off all notifications within a group would disable event notifications as well. mine is a local group i'd like to remain a member of, but i don't need a push notification every time a "New Event" is created -- please prioritize?

i've updated the 2 settings screenshotted by the original poster as well, but i'm still getting these notifications. it feels buggy at best, or misleading if not a bug.