[Archived] Athlete Community

Hello, this is New Balance Korea. We connect to Strava through an app called MYNB to record and store running data and provide related services to our customers. However, for a while, the data has not been reflected properly, and recently, the icon for installing Strava app has not been viewed on Google Play and the App Store. Do you have any plans to suspend or reduce services to South Korea? If so, please answer the specific schedule plan. bb

I can't find the Strava app on the Play Store in Korea. I know that Korean support has ended and the default language has changed to English, but why can't I install the app? Is this a temporary issue?

I’ve juste run the Paris half marathon and I’m missing 200 meters to complete a half marathon PR on Strava. You can have a look a the picture I’ve uploaded. Could you please fix the kmage difference ?

What is the maximum number of participants that can be invited to group messaging? 199?

Hi, how do I find the total cumulative mileage a club has logged year to date? I swear I’ve seen this before, but I’m having trouble locating it. All I see are weekly leaderboards.

It would be great to be able to add and remove components on a bike without loosing it's mileage. It is mostly apparent when changing wheels/tires. Currently we only have an option to retire a component and then delete it totally. 

Just got back from a bike ride. And looking at the figures. While I was out I stopped and checked my phone. I did some more miles and stopped again for water. Checked my phone and noticed it was on auto pause. The map moved to where I was when looking. I then clicked un pause and when off again. I checked my phone again and it was on auto pause, I had done more miles and the map moved again to where I was.  It only says I have done 11 miles when I know I have cycled more miles! Is there a way I can change this? 

Hi everyone,Me and my gf ride bikes a lot. We logged 140+hours this year alone and very decent volume in last two years as well. We upload our rides with power and heart rate data. My girlfriend is quite strong and gets a lot of QOMs, often ahead of pro riders. Unfortunately lately someone regularly flags here activities. She marks them as ok, then get a flag again and then needs to wait for days until it’s resolved.Nice thing about getting a QOM is that your friends  see it and can congratulate it. Silly or not that’s what the feature is about for many people - you enjoy your achievement. When the activities are flagged it has reverse effect: people think something was wrong and she gets worried people will think she is cheating.I find it very unfair that she needs to wait for review to get her achievements visible again. She uploads here rides with HR and power date. Her profile is open so everyone can look at her training history. The power is very consistent

If I use share > copy embed code, the preview language is somehow set to Spanish.  This is also replicated when I paste the code into my blog on blogger.  Everything else in my Strava is in English.  Does anyone have any idea how I can change this please?  

Every time I open Maps, it defaults to Global Heatmap showing San Francisco. Previously, My Heatmap was the default, showing the location where you are/had your last activity. Can you please revert this functionality, it's super annoying to have to change it every time.

The AI feature is completely useless to me. Today it told me that during a walk the elevation of 112 metres was quite modest (which i already knew) and "lower than your monthly average of 90 metres". Huh?  Even some basic arithmetic is too difficult for AI.

There’s a problem on strava with activities getting buried. When someone visits my profile, I would like them to be able to see the activities I’m most proud of. I think the perfect way to implement this is something similar to Instagram story highlights. With an implementation similar to story highlights, you get two features in one: Use case 1 is simply to have individual activities pinned. That’s possible with story highlights: you can have a highlight that is only 1 story. This use case is something that has been suggested before.  Use case 2 is that you can now pin a full series/group of activities. You could, for example, create a highlight that consists of every race from 2024. You could create a highlight that contains every day of your multi-day cycling trip. The possibilities are endless. This second use case is unique. It would also allow you to group activities so they show as somehow connected. Borrowing the scenario from the se

When I land on the Strava site, I get prompted to “Sign in with Google”.Is this prompt intentionally being thrown by Strava? Or is it somehow something that Google does because Strava is using some Google APIs or code?And in either case, is there a way for me to disable it? I’m sick of seeing it.Thanks,Tim

Hello,I was creating events for our team, but afterwards, I didn’t receive any information. How can I ensure that there is a report and analysis after each event? Also how to create a group challenge?Additionally, I want to award electronic prizes for each run. Can anyone suggest how this can be done?Thanks everyone

Hi, I’m admin of Strava Club.I wanna add a new post. The post is published as usual and the club members receives a notification. When I check my club dashboard later, the post is not visible and I see only older posts. It has happened first time this morning.Do you have any idea for the solution?

I bought a family plan for myself and 3 friends other which live in the same country (Denmark) but originally from other countries.Since the accounts were not created in the current country, 2 of them are unable to join, despite having changed the Strava country in settings and registering all the activities in Denmark.They opened tickets but Strava support is not doing anything to solve it…It has been a month and they haven’t been able to enjoy the premium, so unfair that you pay but not get what you paid for.

Thank you for a great app and thank you for offering a data export function through the Strava archive.   Could you please include timestamp and location information as EXIF tags in the media files of the Strava archive? I would like to use the media files in the Strava archive to create a photo album of the workout photos in chronological order and with location information.   Thanks for your consideration.

It is very nice to see all the segments in the map when you go fast, within top 3, but I found it much easier and better before to tap on the map and see a list of all segments I went trough in the run/ cycle. You can’t see it easily now, have to click one by one now. Before you could easily see it by clicking on it and the map would zoom in. Can we introduce something similar? It is not very user friendly the way it is now. 

Hallo, ich habe zwei Accounts: einen den ich aktuell nutze und einen, den ich wohl einmal aus Versehen erstellt hatte (null Aktivitäten aufgezeichnet). Heute habe ich aus Versehen beim Beantragen eines Familien-Abos dieses auf die Email registrieren, die ich nicht mehr bzw. noch nie richtige genutzt habe. Schon blöd. Kann ich irgendwie das Familien-Abos auf die Mail umswitchen, die ich regulär nutze?(Translation: I have two accounts: one that I'm currently using, and one that I apparently created by mistake (with zero activity recorded). Today, while requesting a family subscription, I accidentally registered it to the email address that I no longer use or have never really used. It's a bummer. Is there any way I can switch the family subscription to the email address I regularly use?)Viele Grüße Max 

After I finished an outside workout with GPS data and opening the workout, first time the map doesn't show the workout route, but the whole Europe map ... I saw that the data view is now in an action sheet below which is ok, a lot of apps are started to use that component, but now I need to close and reopen my workout to see my workout route on the map view which is frustrating! Same with friends workouts sometimes, I open their workout and the map shows almost the entire world map first time ... I'm using an Android device.

Hi.For some time now the gallery has not had descriptions and timestamps.To read the description, you have to go to the photo preview, but then scrolling through photos does not work!Of course, it was easier to scroll down through photos, which was natural.Now it is unusable :(.

I just started and trying to get everything working. I have a Motorola and like a dummy I got a Motorola watch 40 which tracks my heart rate. But Strava doesn't accept it. I am using Google fit so shouldn't that sync my heart rate to Strava 

Horseback riding should be added to the Strava app. Using the mountain bike option isn’t as accurate. Same muscle groups, but there’s no way I burned less calories giving my all in a horse polo tournament, than doddling around normal club chukker nights 😂

This doesn’t always occur, but when it does it’s annoying. All of a sudden when creating a route the map starts to glitch making it almost impossible to continue creating routes. I’ve tried refreshing and logging out, but for now the only thing that seems to work is just wait at least a couple of hours and then come back. I use a MacBook. This has occurred to me for at least a couple of months now.