[Archived] Athlete Community

My account it attached to an email I do not have access to anymore.   I want to change it but the request goes to the old email?…  I have a ticket and am wondering how long it takes to get a response.   Just read another person who had the same issue and one thing mentioned is they would reach out on email if more information is needed.   That won’t work if they request to the old email??  Any suggestions or can someone let me know how long it typically takes before there is a response?   Thanks.Joe

How can I get the polar bonus pack ( free Strava subscription for 2 months) if I bought a polar watch?

I can't seems to sync cadence from my Mi fitness app to Strava even though every other data seems all fine, what can be the reason and how can I resolve this?

please add athlete limit, so i can also connect my smartwatch to strava👍

Hello,Why is elevation gain during alpine ski added to overall activity feed?Is it possible to cancel this? Best RegardsSimon Knez

 Hello everyone,I am currently busy with indoor training on my Tacx. Both for better condition but certainly also to greatly improve my FTP and VO2max.For example, I have done a Tabatata interval training almost every week in the past few weeks. First a good warm-up followed by 3x 9 sessions of 20 seconds >500W, 10 seconds rest and then 10 minutes of easy cycling. At the end I added 2 "intervals" of around my FTP (339W/ 2,83W/kg).This is also clearly visible in my graphs on the Strava website and on Garmin Connect (sorry). If I look at the same training in my Strava App, it does not correspond to reality at all. I am missing the 2nd interval session here. I do see a small increase but not as the others are displayed.The graphs of my heart rate/speed and cadence do correspond to each other.Known problem/ bug? 

Hello,In the newest app update there is a missing heatmap layer option.Currently it looks like here  but in the past (even 2 weeks ago) there was an option like below (currently working only on segments but not activity...)   Could that option be restored? Thank you 

Hello all!Is it only me or it’s currently not possible to a website to the Clubs profile/settings?Recently, I have noticed that the website which was set in the Strava Club’s settings disappeared. I tried to add it to the Website section in the Settings, but after hitting the “Save changes” button, the website is simply not added. If I return to the club’s settings, the Website sections is empty again. Is there anything special I need to do to get it work? I am using a valid URL including https://Thank you in advance! 

Not everyone is doing yoga. Some of us, however, focus on mobility and flexibility daily.

I would like the option to mark sections of roads and specify surface type and personal notes of interest (ex. “muddy passage”, “avoid when raining”, “Fast cat. 1 gravel”, “very scenic view”) to help with route planning. These could offcourse be open for sharing too.After years of riding and mapping your local area it becomes very difficult to keep track of these things, and if I wanted to plan a fast, smooth gravel ride with some scenic views, it would be great to be able to have your own previous experiences as help.When it comes to surface types I know Strava suggests contributing data to the OSM, but this is a very slow and imprecise way of adressing this. I have literally hundreds of road sections around here where the surface type-feature is of limited help, even if correct, and I have to rely solely on memory for surface type and possible obstacles. I imagine this would be a way to build a very, very powerful route planner. As for the moment I am using private s

Would love to see a calendar view of all club invites.  What’s on tap for this week - look at calendar view and see all of the runs/rides that are scheduled for the week from the various clubs you belong to.  Currently you have to click on each club individually to see what is happening with each club.

After my Wahoo Elmnt Roam bike computer died, I have been using an old smartphone with android apps instead of a dedicated bike computer. I noticed that Wahoo Fitness and Strava have some significant limitations when it comes to either customisable metrics being displayed (both Wahoo & Strava) and BT sensor support (Strava only supports HR, not Cadence, Speed or Power). For example, “Ride with GPS” has a fully customisable metrics screen  (even with the free version!) and supports many different types of sensors.  It would be much better if Strava supported more than just HR and it is quite insulting to subscribers to suggest it has been “resolved” with the topic linked here:  https://communityhub.strava.com/topic/show?tid=5083&fid=6  Furthermore, the Strava metrics screen should be customizable with more than just Speed, Distance, Time and HR, e.g. it should support other B

Hi,I would like to select a date when I retire a part. This is extremely useful if I want to track the usage of e.g. tires. I may have forgotten to retire on the exact date of exchange and today I cannot do this in the UI. It is possible in the “Add Component” function. Desired state:When I click “Retire” show a selection box “Today” “Retired on” (with date box) Thank you for considering this.

Strava activity feed nicely sums up key stats of a ride (or run, swim, etc) that we post to review, and for followers to see.  For example for cycling it’s distance, elevation, average speed/max speed, time.  I propose that maximum grade be shown as well, since it’s a key difficulty element of a ride. Since the feed already shows max speed as an element of average speed, likewise max grade is an element of overall elevation.  It’s an important component of a ride’s (or run, hike, etc) difficulty, and something most are interested in knowing, not to mention bragging rights, and a topic of conversation.Seems very simple to add this bit of data to our Strava activity posts.  Thoughts please?  

We need a feature where you can share your planned upcoming runs/rides with your friends.It’s a nightmare to work out who’s keen and get organised for a run or ride, yet exercising together is so much better, so please can Strava make it way easier to do! E.g. you’d share a proposed cycle route map/departure location & time, and speed range, and you can request to join if it looks like a fit for you. What am I missing?!  

When setting an address based map privacy radius, there should be an option to hide all parts of route that enter that radius, not just the start and finish.

I do not want to see virtual rides of other riders on my feed!  Please create a filter to users have the choose what types of rides to see. 

I would like to manually add the elevation gain I did with the treadmill

The new vehicle detection feature when mountain biking really sucks guys. As can be seen in the photo below all my downhill segments haven't been added to Strava leader boards due to this ‘issue’. The road that we drive up is a dedicated fire road for shuttles only. no riders at all ride up this hill. Its signposted all the way up.As this is a bike park basically everyone that ever rides here again with strava wont have their times added to leader boards as we all get this stupid vehicle msg. Fair enough if it was on the road and its stolen someones segment up hill but that will never happen in bike parks. PLEASE HELP 

Good day, i have a concern about accidentally subscription on strava app, because when i download it i click the free trial because i want to use and know the features of your app, so i click the free trial. but then, yesterday (march 2, 2025) i got a text message about my e wallet (gcash) that says i made a transaction but i really didn't, so upon searching about my situation, I'm not the only one who experienced it. then yesterday i tried to get a refund request to google play because of what i searched online about the procedure when you accidentally purchased to sn google app but i received their email to me that says it didn't meat their policies of refund, so now I decided to reach out to you to try considering my refund request because the money is not really meant for me, and i really need it back. i hope it finds you all and thank you.

Hi all,          I'm a long time cyclists but new to the world of power meters. I recently bought a new bike with with a power meter, l have read a couple of forums about the difference in average power readings between Garmin and Strava. I have played around with auto- pause settings etc without success. Currently having a difference of around of around 30watts? 

I can't stand this problem anymore.I've already tried following some recommendations, but nothing helps.(1) I've already tried putting it on airplane mode to run(2) I already downloaded the GPS tool app that has a compass, reset it and downloaded the GPS again, calibrated it.(3) I've already tried disabling precision mode on the GPS.(4) I have already tried to disable GPS functions via bluetooth and wifi.I don't know what to do anymore! My phone is a google pixel 5

Dear Strava,I posted this previously last week and, instead of getting a reply, it appears to have been re-posted as a reply to your own thread - with no answer to my question. So, again:The loss of FATMAP has led to me having to pay a more expensive subscription to Strava.  However, the promise of a transition to FATMAP features in Strava is not happening.  The main items I have used extensively in the past and find most helpful are navigation and mountain-user features such as National topographic map layers for UK and EU countries, avalanche forecast, and slope angle/aspect layers, as well as waypoints.  There is no sign of any of these yet - do you have an expected date for the return of these?If this will not be re-introduced within the year, I would like to close my account with a full refund.Many thanks,Matt

Good morning all. Is there a chance to have the Fatmap map on Strava? Thanks

Can I manually put in my treadmill runs?