[Archived] Athlete Community

Hello, My Samsung Health app connection to Strava service keeps disconnecting from time to timeThis is very annoying and is reported by many users since 2021, someone can find a fix please?Cheers!

For the past week I have completed challenges and they are showing up on my activity page ? In throphy case ! But not on main activity. Help please 

Just recognizing it would be great. I do all kinds of sports (running, boxing, strength training, scubadiving,..) and my Garmin synchronizes everything with Strava, except the dives which it doesn’t recognize. It would be great to just have those activities uploaded on Strava, too…   

Hi, I have just purchased a new Galaxy watch 5.  I have tried using the Strava app on the watch when i bike to work. It seems to record this ok, but when i look at the ride on my phone or website it does not show the time taken. If i go into the ride, it seems to be recording the segments ok.  I tried the walking profile and this worked ok and displayed all the info correctly. Anyone else seen this issue ? ThanksDarren

Hi everyone. I'm new to Strava, I have the free version. My friend logged our walk and I shared it to my feed, I wanted to add my own photos but the upload photo icon is greyed out. I've checked my app permissions but still can't find the issue.  

I would love a setting to be able to turn off the reminder posts from what i did same time last year please :)

So every time I try sync my bike ride from Mi Fitness this happens ,the maps looks the same on both .but the stats on strava are crazy high and funny thing this happens only when syncing bike ride anything else works perfectly 

I recently move from UK to the US how do I change the country to USA? 

Is anyone else having problems creating Segments today ?I have created many hundreds of Segments over the last 5 years and so I am quite familiar with the process.  Today I keep getting “Strava is temporarily unavailable” messages when I try to create 3 new Segments (all in different Activities).  I have successfully created a couple of other Segments and I don’t see anything unusual about the problematic new Segments.  Has anyone seen anything similar ? (I’ve not come across anything like it before).  “Status.Strava.com” says everything is working normally.

Any chance that we could log the distance covered on a static machine eg stationary bike, elliptical, rowing machine? It’s frustrating that these are excluded from the progress tab!

Hi in fat map there was loads of great ski routes for back country as well as route descriptions for these and on pist descriptions. Are we going to see these returning to Strava? As there's running and biking routes so should be skiing?

If I assign different shoes to an activity after it's already uploaded, I don't see a change in that shoe's total mileage from the Gear page. I see the same issue whether I update the gear from the iOS app, or the web app. Anyone else seeing this problem? (iOS v321.0.0 (r39013))

Hi All, Anyone know why the Strava Beacon notification text number keeps changing. I literally have a text message inbox full of US telephone number notifications about beacon.28 different numbers since July 11th. Not acceptable functionality!!I am in the UK. Thanks

I’ve been doing a 5 mile minimum per day run streak this whole year, and my year in sport said my running streak was something like 190 days.  It’s messed up, because some days of that streak were ultramarathons that spanned multiple days.  Strava has the data.  It always just shows one giant activity on the day the activity began, even though the activity spans multiple days.They should come up with a stretched dot, or some other mechanism to visualize a multi-day event, and also count that towards a “streak”. Would also be nice to see (and possibly have settings) for “streaks”

I have literally tried everything but my location just roams around everytime….

After years using bryton 420 with no problems it's now not linking or showing as a compatable device on the settings list, bryton says linked and sent but nothing is recieved.

Hello,I have a problem syncing my fitness app with a third party Strava account. Everything is enabled and connected to each other but the activity is never transferred in the Strava app. Does anyone have the same experience or a solution?

For creating routes I would really like to control what activity types I can toggle on or off for the personal heatmap as well as the global heatmap.For example: I want to build a run route based of a biking activity, a walk or even a ‘trail run’. It’s impossible. Even if you’d start route creating as ‘ride’ to see the global and/or personal heatmap for that activity type and than change to ‘run’ the route is re-calculated. Same problem when saving a route from a buddy, it re-calculates when you want to compare it to your own heatmap which may not have that activity type.Another case where is is important to be able to layer heatmaps of any type is in remote regions of the world where it is very helpful to check out different activity types and find for example a running route by also adding the biking information to it.All the heatmap information already exists in the Strava database, so we just need to add the toggles, right?

So I’ve noticed that not long ago my biggest climb changed to 4105m, from a ride where the total elevation was 299m, and on top of that, was done in 2018. I’ve tried to see if i could manually change it without deleting the ride but to no avail. I do not want to delete the ride by the way, but i would like to see this corrected as it’s a bit annoying and unfair to the real stats which i work hard for ;)

I recently lost my phone and cant get on to my strave. I forget how i signed up. I could have used facebook although i no long use facebook so have no access to the account. **edit** i got on to the facebook i think i used although now because i made a new account with the same email it is only bringing me back to the new account. I can see that my old account and activities are still there. *** i have tried any email addresses i have access too and i have had no luck. I made a new strava although i am still trying to get my old one.any help?

Hey,It's been more  than a week since I submitted a support request and still no response. Why are my currency different and I cant change it. Please help to sort this out.Id 3227025, Id 3221304

I have my strava setup with my Facebook login. Now not able to login . Please assist. Getting this issue. I have an active subscription too.  

To change email linked to my account its need the pasword but as I have log my strava account with Apple I havent one. How can I change it?

My idea is to make it possible to filter the results in the Club Leaderboard by type of training.E.g. for cycling group filter by: virtual ride, e-bike, outdoor ride etc.This way you can compare specific types of rides which is more fair. Thanks

It is no longer possible to give kudos once on the activity details page on iOS. I wonder what is the logic behind this?