[Archived] Athlete Community

I have a galaxy fit 3, it syncs to strava through samsung health. But my heart rate data from every workout only shows in samsung health app and not strava although the activity spears in strava. How to I make my heart rate data appear in strava?

I have a galaxy fit 3 I sync to strava through samsung health. But below the activity, the watch model does not appear. It only shows 'samsung health'. Is this normal? Just wondering 

Hi. I often find my activity time is cut short when viewed via the monthly summary. Sometimes by an hour. Any ideas? 🤷

My coach shared the run we did this morning to add to my Strava profile. As of yet it has not been added.What could be the problem?

I checked my Strava and saw this a few days ago and I am unable to fix this. There is no activity on my feed that shows this, just my profile. Any ideas to fix it?

Advice soughti have the free Stava account, no subscriptions. can I obtain my total distance for all activities (I only use it to collate my walks). Or is this something you have to pay for?advice keenly sought!TIARuss

Since a few days my new activities aren’t added to my personal heatmap anymore in both Android and web. I tried to forceclose via settings in android, then unselect/reselect heatmap but it doesn’t allow with the errormessage “personal heatmap failed to load”. In web it does allow unselect/select, but nothing really happens, the old heatmap is not updated. added strava to whitelist for site cookies. emptied cache in android after forceclose. added to whitelist adblocker. tried editing the new activities, i use windows/chrome for web. nothing works. thank you for looking into this, this option is quite important to me. Greetings TFW.

I recorded my gym session and run on my Apple Watch workouts app but it has not logged/synced onto the strava app. Can anyone help?

I've been a paid subscriber since 2016, and unlike all the people who complain about a lack of features in the free account, I see a real value in Strava that I'm perfectly happy to pay for. That being said, I believe that premium users should have more control over their Strava experience than free users. One of the benefits of a premium membership should be the ability to filter the feed to see only the kinds of activities that I want to see and to ignore all the junk that I don't care about. I want to be able to see real outdoor bike rides and runs along with very little else. I don't want to see everytime someone walks their dog around the block or mows the grass, and I especially don't want to see pretend video game bike rides. Looking back through the list of feature requests in this forum, feed filtering is at or near the top of the list of things Strava users want most. Make this a feature of the premium subscription and you will probably have more people willing to pay for

Bonjour, j'aimerais savoir comment je peux changer mon adresse e-mail ? 

As I understand, the week resets on Monday.  However, my weekly goal reset earlier today (Sunday).  Am I missing something? 

My elevation goal is not updating with running elevation progress even though Strava shows the activity and the elevation which I have completed.

I have a Arboleaf scale that automatically sends my weight to Apple Health which automatically updates other apps. Can you make it so that Strava automatically pulls my weight from Apple Health so I don't have to update it manually?

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Hi everyone,Strava’s competitive and athletic features attract cheaters and fraudsters. We constantly encounter cases where segments are completed using cars, motorcycles, e-bikes, and other tricks. What’s even more surprising is that Strava allows uploading any tracks, which are essentially text files with XML markup, without any validation.To prove my point, here’s an example of a website that lets you “speed up” your own (or even someone else’s) track, making the result indistinguishable from a real activity: https://starva.duckdns.org/Try it yourself and see—there’s no protection in place. Meanwhile, you’ve disabled FlyBy by default and keep cutting features in the free (non-subscription) version. Wouldn’t it make more sense to focus on tackling cheaters?

Now I’ve got a button that links back to my profile in the top right - a second button that I didn’t need.

Hello, I emailed on the first of January to request a refund for my 2025 subscription. I forgot it would auto renew on the first.  I followed the instructions recieved and provided all information required. I recieved an auto generated email back saying staff are on holiday and responses are taking longer over the festive period.  My ticket number is #3182322 - I recieved no response until today when I recieved another automated email saying “We haven't heard back from you since our initial reply, so we hope our suggestions were able to help you with your ticket #3182322. If we haven't been able to resolve your issue, question or feedback, please reply in the next 24 hours to re-open this ticket.” I have responded but I am worried I will again receive no response and once past 14 days I will not be able to receive a refund. Pleas

Let users categorize activities as “backpacking”. Carrying a heavier bag with overnight gear on multi-day outings leads to a slow pace but high exertion level. Distinguishing these from hikes would be great

The website lets us filter saved routes by distances up to 50 miles. I rarely ride less than 50 miles. I have many routes of 60, 70, 80, 90, and 100+ miles. The mileage filter needs to not stop at 50. I’d say go up to 150.The cell phone app has no saved route filter at all. Add a distance filter for saved routes on the phone app. And of course make it go up to at least 150 miles in increments of 10 miles.

I’d love to see cold plunge, sauna and steam bath as three recovery event type. Being able to record duration, temperature, and heart rate would be awesome. Thank you. 

It would be very useful to be able to place routes into folders. I have quite a few routes set up, both for riding around my home range and for trips I have planned. It would be great to organize them into related folders or groups.  When planning a route,  the blue dots where pictures have been taken are awkward to work around. Sometimes they expand on their own and won’t go away, obscuring a feature you’d like to see. Other times you can’t get them to expand even when you do want to see them, because placing the cursor over them generates the “place waypoint/end route here” prompt. Ideally they would remain closed as the default, but would be accessible any time you placed the cursor over them. It would be far easier to simply move the cursor to a nearby spot if you truly wanted to place a waypoint or terminate the route than it is to work with things as they are now. 

Please come up with some more group challenge options. At the moment its very limited. 

Is there any way of setting up a challenge - where total miles in the challenge - but cycle miles are only counted as 33% of the total ridden..IE - 30 mile bike ride = 10 miles towards the challengewhere as a 10 mile run = 10 miles.. The owner of the challenge could weight all activities however they wanted. For exampleSwimming - 10xRunning - 1xCycling - 0.33xHiking - 1.5x Then the winner would be the one with most “miles” (points) at the end of the challenge  

For the last 3 years I’ve created a challenge for my friend group (both individual and group). One year it was to run 1000 miles (individual challenge), another year was to complete 1000 hours of activity (individual challenge), and this last year was to run/walk/bike/board/etc the circumference of the globe (group challenge). Goals are limited to time and distance. I would love to have more options to create those challenges. For example, the most PRs in a year, the most different activities participated in a year, the longest streaks in a year, etc. 

Sometimes we forget to pause, and sometime auto-pause just doesn’t work (i.e. when you are in a building). You are in the middle of a large ride or run, and now there is an ugly spot on your heatmap. What do you do?Similar to how we have the option to crop and split, I suggest adding a new feature to the same interface which allows merging movements between two timestamps to a single point - on condition that the before-and-after GPS points are not far apart.Example scenario:I cycle from A to C, and enroute I enter a building B, and forget to pause Strava. This causes an ugly clutter on the Strava Map for the entirety of my stay in that building.Lets say I left A at 1pm, visited the building from 1:45pm to 2pm, and then reached C at 3pm. I would like to merge/consolidate all the gitters/moves on the map from 1:45pm to 2pm to a single point - effectively making it look like I had 'paused' Strava from 1:45pm to 2pm.