[Archived] Athlete Community

I’m reaching out because I’m having trouble linking my PEJE watch to Strava. Every time I try to connect the device, I receive the following message: “Quota limit exceeded.” I’m not sure if this issue is related to API limits, device integration, or something else on the backend. Could someone please help me understand what might be causing this and how I can resolve it? Any guidance or suggestions would be greatly appreciated.

After years of behaving correctly and without changing any device, Strava now seems to give up recording after, say, 60/90 minutes. At the end of the activity, it leaves a message: "Strava has recovered from a problem and has resumed recording". A straight-line is drawn on the map between where the problem presumably started and when the activity ended. Plenty of GPS satellites in view. Cycling, walking and hiking. No significant periods of me being stationary. Auto-pause disabled. Anyone else suffer from this?

I am using Strava on my Android phone to track my runs. It seems like the moving time is sometimes reduced when I save the activity. On the result screen before saving the activity everything seems to be correct, but after it is saved, the moving time is sometimes reduced a lot as well as the times per kilometer. The elapsed time however seems to be realistic.In the situations when I faced that behaviour, I had paused the activity during the run for a longer time. It seems like the moving time is reduced by the difference between moving time and elapsed time when the activity is stored. And the elapsed time is set to the real moving time.Unfortunately I don’t have screenshots from the activity before saving it right now, but I will try to produce some if this helps.Currently I can only provide screenshots from the data that is shown after I saved the activity. There I can see that the times per kilometer are completely unrealistic. At this run I was really slow

Yesterday I was creating segments, and everything worked just fine until the 6th or 7th segment. All of a sudden, the error "Something went wrong, please try again" started to pop up.The server’s response to the POST call is:{    "data": {        "createSegments": null    },    "errors": [        {            "message": "Error resolving field.",            "locations": [                {                    "line": 1,                    "column": 86                }            ],            "path": [                "createSegments"            ],            "extensions": {                "code": "INTERNAL_SERVER_ERROR"            }        }    ]} I tried on both Chrome and Firefox.

On android, every time I go to the home tab it asks me to accept the updated terms and services policy. I have accepted it dozens of times but it continues to pop up. Anyone have a fix?Thanks 

 Hi Strava team, I’m writing to request the addition of an “SLS Board” activity type to Strava for Surf Life Saving participants in Australia. Surf Life Saving (SLS) boards — often called club boards — are very different from surfboards in size, shape and purpose. They’re used for long-distance paddling, training sessions and surf sports competition, and many athletes switch between prone and kneeling in the same session. Currently, “surfing” is the closest option, but it doesn’t reflect the actual effort, distance, or style of SLS board paddling. SLS is widely practised across Australia, with over 316 affiliated clubs and around 198,000 members nationally, and hundreds of surf sports events and carnivals held each season, including 400+ events at the Australian Surf Life Saving Championships alone. This represents a large and active community already using Strava, but without a suitable activity category. A dedicated “S

About September this year, my Garmin watch stopped syncing heart rate data to Strava, when it had worked fine previously. My app has been updated to latest version (Android version 438.9), Before you tell me to go to “Data Permissions” under “Settings”, it does not exist in my app, or on the website. You would probably tell me to go here How-Strava-Uses-Health-Data, which I’ve looked and does not help me.I lodged a ticket with support, they told me the same thing to go here, but data permissions does not exist… if I click the “Data Permissions” link on that page, it takes me where I want to be I guess: https://www.strava.com/settings/consentHowever, clicking on this literally does nothing, if I “

I’ve noticed a change in how Strava calculates calories when switching between bikes. Earlier, when I changed my bike selection (e.g., from my Scott Aspect 970 to my Cannondale Optimo), the calorie count used to update based on the bike and its weight. However, now when I switch bikes, the calorie calculation remains the same, regardless of the bike chosen. Could you please clarify if there has been a change in how Strava factors bike weight or type into calorie estimates? I’d like to understand if there’s a way to make calorie calculations more accurate when using different bikes. Thank you for your help! —Abner John 

Hello,I am using a galaxy ultra to do my run, and the data on strava never correspond to samsung health app, it always missing distance. How can i solve it? Thank you

hello All, I’m a starting runner and still try to build my conditions. the distances I run are rather on the short side (3-4 km).since this week I started with a kind of interval training. I was alternating 1km runs with 0.5 km walks. my sports watch is logging this as one activity (a running activity). once it is uploaded to strava, I can see it as one activity and immediately got a badge for “longest run”. Since I was not running the full distance, this feels a little bit unfair and ofcourse also not “motivating” to try afterwards to break my “personal longest distance”. so I can break down the activity in run and walk parts. but this leaves me with a lot of activities what let also explode my “activities / week”. (which is also not fair). Are there other possibilities I overlook? anybody any suggestion how he/she is logging interval training (run/walk)many thanks

This new map is way less informative about the elevation/terrain profile of an area than the previous one. This is bad for route making, segment finding, and ride analysis. Please share this so Strava will do something about it.

Iphone language danish. Written text in Strava app is danish. All good there - I am danish !The text in the Strava app for the artificial voice still seem to be in english. So english words pronounced by a danish speaking artificial voice. Example: "Nine" is a number in english text. When pronounced in english it sounds correct (najn), but "nine" pronounced with a danish speaking voice is "nee-ne". It is neither english nor danish and as such not understandable. So: When IOS is danish, the written text in Strava app is also danish. The artificial voice tries to speak danish, but is clearly served an english string of words to be pronounced with a fat danish accent. Not good !  

I noticed that after the update on November 26, the map display on the mobile app changed. The new map style looks quite cluttered, and the landmark labels appear very large, which makes the map harder to read.Could Strava please consider reverting to the previous map style or reducing the label size? The old version was much clearer and easier to use. 

Please will you adopt the iOS per app text size functionality in the Strava app?I moved to an iPhone from Android and can’t easily read the tiny text size on iPhone. On iPhone, when you go to the text size and select Strava Only, you can increase the size, but it does nothing. Here’s an iPhone 15 Pro Max next to a Pixel 6a. You can clearly see the the text size is much larger on the Android.  

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do.  

I'm absolutely dissatisfied about the recent change from Mapbox (worked well!) to OpenMapTiles (absolutely worthless). Why Strava has changed this? Now, highway junctions are mentioned, as wel as highway ramps. Not a single sporter will be interested in highways. Them maps are showing much more irrelevant information now. It's a pity... is this meant to be?

Hi, I am trying edit a club event however its always show "Something went wrong". This happened at Desktop Browser and its have been awhile .......

I don’t see why Strava got rid of topic maps.  I loved them!!!  And now I’m so mad

Pasting a feature request I recently submitted to Strava here for community feedback. Would love to hear your thoughts or suggestions. I recently noticed that the “Support Ukraine” and “Black Lives Matter” map types are no longer available under the map styles section. It seems these have been replaced by a generic “For a Cause” tag.While I understand this may be an intentional product or engineering design decision — and perhaps even a UI simplification effort — I believe the original cause-themed map styles carried a strong visual and emotional impact for many users, myself included. If this change was driven by technical or design constraints, I’m confident the capable Strava engineering team can find a way to reintroduce these impactful options.If the decision to remove them was based on concerns about bias, neutrality, or political sensitivities, I respectfully urge the team to reconsider. These map styles represente

I have unwanted followers, when i block and remove them from the follower page, they still appear, then when i tried removing again, when i tapped on their profile, it said there was a server error 

Since several weeks the activity feed is empty. I Use Google Chrome on Windows 10. Unnecessary cookies are blocked (obviously). The problem started with the latest bombardment of messages to try to sell me a paid membership. Then I only saw the advertisement, Nowadays I get an empty screen if I click on 'activity feed'. All other submenus work.Logging out and logging in again doesn't help.On my Anroid app the activity geed is shown but I prefer working with a PC.

Hi, I am trying edit a club event however its always show "Something went wrong". This happened at Desktop Browser and its have been awhile .......

Our week starts on Sunday, and my monthly running diary, every week starts on Monday and it's hard to understand how many days I'd ran every week and which week... is there a way to change it? In Garmin, as I remember, I can choose the starting day of the week..Thank you!

I sync the Decathlon-app-registrations and Strava. In the beginning, when I had a free Strava subscription the time registered was almost 100% correct. Now the Strava registered is always about 90 % of the real time (which is also registered in the Decathlon-app). I didn't change my running exercices..so no pauzes when I'm running.

As the person maintaining the library of Strava segments for Zwift, I’ve noticed Strava hasn't been matching certain activities to certain segments.It seems to apply to segments that include multiple loops of a circuit, or repeated sections of road. The following segments are affected by this bug (there may be others):Deca Dash Queen's Highway After Party LaGuardia After Party Bon Voyage Sacre