[Archived] Athlete Community

I wish to have my profile location set as Edinburgh, Scotland, however regardless of what I do in edit profile (app or website) United Kingdom is always added to the end of my location. Any suggestions on how I resolve?

Looking at my profile, none of my workouts for stand up paddle board are showing up for 2025 or all time. Other types of workouts are working. They had been working. appreciate any help. 

I'm experiencing issues with Strava on my Apple Watch. It's unable to satisfactorily record and keep the data of any activities such as running, walking, or riding when using the watch alone—without my phone. It appears to be a GPS issue in the Strava app. Apple did a diagnostic and GPS is functioning okay and I used the NIKE run app and it is recording and saving the data/maps.Ideas?

I just completed the Etape du Tour de France yesterday. My HUAWEI watch also records and uploads almost immediately. The problem is that the watch battery often dies on long spins like that. What can I do to get the Element Bolt uploading, with and without WiFi please?

I have an iphone 14 pro. When I am recording, my live segments (that are stared) aren’t showing. Yes, they are inclines, yes they are starred etc etc. Prior to pausing and then renewing my membership, they worked. I believe someone online said they temporarily canceled and then started back up their membership and had the same issue. And Strave had to do something on their end to fix but I have created tickets, the first over 2 weeks ago, I get generic responses after several days to a week with solutions that don’t apply or I have already tried. 

I added seatpost and pedal components to my bike in My Gear.  I noticed after doing this that the Seatpost and Pedals options are no longer on the dropdown list.How am I supposed to choose new pedals and seatpost/dropper when I replace them in a few months?  The components I have listed on each bike should be a running list, not just the new replacing the old.I want a history of what is on the bike, for example:Front tire put on June 2022Front tire replaced July 2023etc, etc.This way we can know how long we had components on our bikes, how much life we got out of them, or simply when we upgraded to new parts.Thanks

Hi all! During my last workout my Garmin noticed that I ran my Personal Best on 1 km at 4:58/kmHere attached the detail of the run, where my fastest km is ? I can’t see it. Where the record is evaluated?Furthermore, there's a huge difference somewhere from pace (passo medio) and gap (GAP medio), see lap 4, 4:34 to 5:13, very strange as the run was totally flat.... ;-)Thank you! 

 When checking a new record over a route I did yesterday, the visualization of the segment name looks wrong, and seems that is displaying the name of the variable. This is not happening when checking the route/segment on desktop.Steps:Using the mobile app go into the activity https://www.strava.com/activities/15210464622 Click on the bronze medal  The pop up shows the variable instead of the segment name  Desktop visualization: 

Trying to log in to Strava using one-time code and keep getting errors. I've tried multiple devices and no luck. Any suggestions for regaining access??

UPDATE from the Strava team:We can confirm the team is working on fixing the issue. We are expecting the fix to go out soon - once the fix is out, we’ll be sure to update this thread and let you know!  Hello all, I'm having an issue when trying to zoom out on a map screen where it starts to zoom out to see anything an area but then the whole screen goes white like a cloud cover & i can't see anything. This does it on my own maps aswell as friends maps. Strava has been updated to the latest version & is running on an android s24 . 

Why now do I see “CO2 saved” on the downloaded map when its not a commute but just a ride? I could give a toss on any ride how much CO2 I save or create. How do I get rid of this on the saved maps?

Clicking on the media doesn’t do anything. If I clicked ok the most left media, it exits the profile page. And if I clicked on the most right media (All Media), it goes to setting coz the icons overlap.

Can’t seem to follow anyone back. I’m following 0 people

Since 2022, I have been using Coros for swimming, and I have never had any issues with data syncing to Strava. The data has always been accurate, exactly matching the records on my watch. However, over the past few months, the total activity time displayed on Strava has been completely off and inaccurate.Even when I swim for only 60 minutes without any pause time, Strava sometimes records it as 90 minutes. This means that when the data is uploaded, my activity appears to extend into the future. For example, if I start swimming at 6 AM and finish at 7 AM, Strava records my total activity as 90 minutes, making it seem like I finish at 7:30 AM (even when it isn’t even 7:30 yet Hahaha)This issue has only started happening recently. At first, I thought it was an error with my watch, but all the data on my watch appears to be correct. Additionally, my friend, who uses the same watch model, has never experienced this problem. It’s also important to note that this only happens

Hello! I'm interested in running the full marathon in Montreal on September 21st 2025. Looking for someone selling their bib on Race Roster. Thanks. Bonjour. Je souhaite participer au marathon de Montréal le 21 Septiembre 2025. Je recherche quelqu'un qui vend son dossard sur Race Roster. Merci.

This bug has been annoying me for months. I use a feature that prints my played tracks on Spotify in the activity description. I usually add something descriptive about my ride and add that *before* the playlist.If I use [enter] for a line break in that text, the cursor is then magically jumping to the very end of the description, and my fingers working faster than my mind often backspaces a bit, then deleting some of the playlist entries. This is clearly an input error of some kind in that particular field, and I also have an incredibly hard time selecting text over several lines, because the text is first moving slowly, then moving super fast.This is on a fully updated iOS, the scrolling snafu mentioned towards the end might be an iOS thing, but the [enter] issue is unequivocally only present on the Strava app.

I signed up for a family plan today and invited some of me fellow club members. When one of them tried to sign up, they got an error to say they must live in the same country as me. We do of course both live on the island of Ireland about 10 miles from each other (one in Northern Ireland and one in Republic of Ireland). This is very common for many club members due to the political border that exists. When I look at my profile it says "Europe/London", so I had no idea this would be an issue. I can not even see on my account or profile the "country" that I live in.  How do I even see what region/country my account is in? It seems crazy that you need Strava support to view/change this.  I have raised a support ticket (https://support.strava.com/hc/en-us/requests/3442235), but have got no answer in a week.

I joined the free trial and I canceled it but after the trial it charged my card I want a refund now please

Please bring my money back asap i need it for my check up it just auto deduct in my gcash acc

Hi everyone,I’m new here and happy to join the Strava community hub !I started running about 10 years ago, back when Strava was just getting started. At the time, I used Nike Run Club and have since built up over 2.200 km of running history that I really don’t want to lose.I’ve linked my Strava and NRC accounts, but unfortunately that only syncs new runs, not the old ones. Since there’s no way to import my historical data directly, I requested my data export from Nike, which provided me with TCX files.The problem : when I upload the TCX files to Strava, the distance and time (the pace too, as a consequence) are often incorrect. I’ve tried a few sample files, and these issues appear consistently.Has anyone else run into this ? If so, did you find a reliable solution or tool to fix it ? Ideally, I’m looking for something that can help me batch-correct hundreds of runs without having to edit them one by one.Thanks in advance. Any help or sugges

Hi everyone,I recently encountered an issue with my Strava account. I followed a large number of athletes in a short period of time, and it seems that Strava flagged this behavior as spam. As a result, my ability to follow other users has been temporarily blocked. I'm a genuine user who simply enjoys connecting with and supporting fellow athletes, not a spammer. If anyone has experienced this before or knows how to resolve it, I would really appreciate your help or advice. Thank you!

Try as I might I can’t seem to suss out the path I have to follow that’d bring me to a ‘delete these pics’ button. Seems like it should be in Profile, but for the life of me I’m just not there yet.I managed earlier in the week to stumble onto it, as much for adding an avatar image as to show some scenes from activities I’ve engaged in. Now it’s time to clear out some space, but I can’t find my way back to where that can be accomplished.Any/all appropriate suggestions welcome, thanks!

This is an Android bug.  Repro steps:Scenario 1: Create an activity (either through syncing from Garmin or manually) Tag someone in the post (e,g, “@Bob Smith”) Notice that a second or two afterwards the tagged person’s first name disappears (so just “Smith” is shown) and if you are still typing, the cursor often jumps around. It’s unclear at this point if the person is actually tagged or not.Scenario 2:Same as above, but in the comment section of a post instead of post descriptionRepro rate: 100%

To my surprise I have a difficult hill climb.  The Hill is Challenging for All activities.. Walk, Run, or Ride.Why is something so simple not available in Strava yet.  I created the segment in a Walk, but can’t track the segment in a public segment.  Is there a link I can submit my feedback.. Thank you, Scott.

I conduct the Kora Cycling Challenge in Nepal since the past 15 years - this year, our challenge got 6200+ riders to ride in about 20 locations in Nepal and also about five locations worldwide - including Vancouver, Sydney, Laos, Scotland and three locations in the US. It is widely popular.Have formed a Club as well only called Kora Challenge - that lists the events on the Mother location - Kathmandu - loops of 50kms, 75kms, 100kms and 165km around the valley - with the last one having a 4000+m altitude gain. Every year, riders do about 300,000 kms in total - about 7.5 times around the earth - in one day.Wanted to work with Strava to make this into a Public Challenge - so that athletes could do their koras anywhere on the globe.This happens on the Third saturday of every July - next one on 18th July 2026. Want to know if this is in any way possible, or is the CLUB my only way to get people to join - btw, already over 1000 a