[Archived] Athlete Community

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses serta secara tiba-tiba tim dari strava melakukan pemotongan di shoppe pay saya tanpa ada konfirmasi terlebih dahulu Saya sudah mengajukan permohonan pengembalian dana melalui appstore dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 2x24 jam. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 549.000Perangkat yang digunakan: Iphone Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan Tolong jangan seenaknya seperti ini!!!

Hi,I wanted to adjust the HR zones from the default to the Karvonen ones, as they seem more realistic for me. On doing this i discovered that even though this change boosted time in zone 4 (less zone 3) for near identical rides, it halved the RE (relative effort).On inspection just the act of switching the HR zones to custom, but setting the zone boundaries to those calculated by the 'auto' feature had the same effect. (Forcing a recalculation by switching ride type and back)I want to carry on getting the consistent RE so I can look at the historical 'fitness' (aka training load) data, so I shall carry on with the Auto zones. To me this can only be a bug, unless there is something I am missing?

I’d like to see more attention paid to managing cycling gear, especially the historic categorization and usage monitoring for components carried over from bike to bike. Currently, there’s no way to transfer an any component from one bike to another to continue mileage and use case tracking.  For example, using all the existing components from a “current bike” and moving them to a new frameset.  Another example would be using multiple chains in rotation, in particular, waxed chains.  Right now, there can only be 1 iteration of a component linked to a “current bike”.The only option is to create a new ”Bike” and monitor its progress from there. Additionally, the starting date of a component can’t be retroactively set, leaving little to no options for reusing parts from one bike to another.From what I understand, a components “starting date” could be useful here.  I cannot be the only person who re-uses parts across bikes.

The global heatmap is not loading for me on android when I click. I have to reinstall the app to make it appear.

Hi everyone, I'm new here ! A friend of mine ran a race yesterday and unusually for the first time Strava added 1hr10mins to the recording ? She had switched the watch timing off after crossing the line - others running with her did not have this. She has a Garmin series 2 Venu watch, which she says just automatically links direct to Strava. I don't think she has Garmin connect (as I do as well) to see what that says. Any ideas, or how to rectify the mistake - she is a bit upset ! Hope someone can help -regards all

Hi Strava!  Not saying that the ‘See this Place’ pictures aren’t helpful for some, but I find them to be very inconvenient / distracting.  I LOVE the Strava Heatmap, it’s how I plan out so many of my runs, and I enjoy looking back and seeing how much terrain I’ve conquered on feet!  But having giant unasked for pictures really puts a damper on it.Is there a way you could create an option to toggle this on/off?  That way, folks that enjoy the feature can keep using it, but the rest of us have a cleaner option :) Your #1 fan,Max

I have linked my Mahle powered Ribble gravel e-bike to Strava using the Mahle App but can’t figure out what that actually does.I was expecting it to automatically start and stop the recording of my rides on Strava but obviously not…….or I haven’t set it up correctly.Any help for a new user would be much appreciated.Rod

Hi, If I go to https://www.strava.com/strava-runna and click on “unlock the bundle” I get redirected to “my account” in my Strava profile.But there I can’t see any option to get the Strava + Runna bundle. Is it not available in my region (Belgium)? How can I get the Strava + Runna bundle? Do I have to cancel my current Strava premium account and can I then opt for the bundle?

This has always been the case that only very few people show up on the heatmap with their ebike activities. Whether it’s ebike or e-mountainbike activity classification. The map is practically empty with no traces for ebike activites. I can see my personal ebike traces from My Heatmap option but none of them show up on the Global Heatmap for the ebike options. By now there are hundreds of emountainbikers on Strava in this area but I only see the traces of a handful of riders on the Global Heatmap. It’s practically empty when switching over to ebike activites.

- "You" - "Progress" At the top, I'd like to suggest that adding a metric directly conveying recent progress - 1D/1W/1M averages or Last 3 / 1W / 1M averages Ex:X Time (mins.) / mi. (Over all 3 in a grid or graph)X Total (mis.) (Over all 3) - "You" - "Activities" Add the same filter buttons for your activities (that are on the "Progress" tab).  Ex.ALL,  Run, Ride  Just subscribed to the trial. Hope this is the right place to chat about it! 

Hello, I explain the situation, I bought a Bryton Rider S810 and I tried to connect it to Strava, I did all the things that were required, but when I went for a workout it did not show in Strava. I also tried to send it to Strava manually. It showed up as being done, but I did not find it on Strava. Apparently I have two accounts, so I tried to stop the second account, but without success. On my MacBook I have the good account and I see all the results of my Strava friends. So I would like to use the same account on my iPhone, but without success. So, does anybody have a solution? Please help.Thanks in advanceWiebe

Hello,I’ve changed the way I login to my strava account from writing password to writing a code.Now I’ve problem with others applications.Could You please bring back the original type of login with email and password? Piotr Bromka  

I get that Strava wants to promote new features, but this constant pushing out the new features on top and pushing of the old features down in the Home tab and You tab is something that I find frustrating! There are more and more features, which is good, but the app quickly loses simplicity and becomes less usable.What I mean is that there is now a new area on the top of the feed that shows me the streak.OK, I've got a 481 week streak, which I was perfectly happy not knowing about before. I know that I am never going to skip a week, so this whole streak thing is kind of pointless to me. I am not interested whatsoever in this feature, so having it in my face every time I use the app is annoying. What I really want to see and use all the time is my training log, and that is now buried deep inside the You tab because there are a lot of things on top of it that I don't care about - the streak thing, performance predictions, goals, etc.There should be a way to let me priori

Despite flagging, Strava did nothing about it and instead blocked me from flagging.I only verified the current month, and as you can see, these are the same activities — identical ride times, average speed, elevation gain, and even the recorded temperature.Profile https://www.strava.com/athletes/15609475 

My Strava annual cycle goal has stalled.  Rides in the last 2 months have not been added towards my annual goal.  Suggestions? 

My run activity seems stuck on my iphone I tried deleting the app and reinstalling as well as powering off my device and still stuck. Don’t want to lose my streak ;)

Does anyone have any information on the DT Swiss carbon wheel stop use/recall notice? Does anyone know what incidents have occurred? I am stuck with a €4k bike that they say I shouldn’t use. 

Hey, i got come from my ride an hour or so ago and my activity has been stuck on “processing activity” since then. I did a small run afterwards to test it and that appeared however my ride is not processing is there a fix for this?thanks in advance!

This new update keeps cropping my photos and I looks bad to me. I can't share (advertise Strava) when I can't see my photos properly. How to fix? 

Add the North orientation arrow back to maps. This would be useful to know what direction we are pointing in when navigating, and just for ease of use.

One of my analysis on my own training is to look at my ride map and view it in power zones based on my selected FTP/Vo2max, when I look at power and heart rate in general its very difficult to see the strain on the effort, on my own Api I have done this at the top of the picture you can see the the power zone for each and including the FTP calculated, I have other options to filter segments and laps, also the time aggregated average so bunch the wattage every 20 seconds,30, 60, 2 minutes, thats what the sliders alow you to adjust

I have loads of routes but when I click on one via the mobile app, you can’t work out which route is yours because the map shows all routes in the area. I can’t work out how to turn that off. Photo above of my 18km run route amidst all the others

When are you going to bring back Wahoo devices support on iOS devices like power meters? It’s been over two years. 

Hello With the release of version 421.8 I've got my navigation map about 1/3 covered with popup screens which I have no use for while e.g. hiking, and which are not possible to hide. This prevents me of having a good overview over the surrounding terrain while moving. In the previous version the distance, avg speed was on another collapsed screen which I had no need for to see constantly. This new feature on version 421.8 is very annoying to me. Planning to quit subscription threfor and switch to Komoot which is more suitable for hikers... 😬 

Bonjour, Lors de certaines séances natation en eau vive, la carte de mon parcours n'apparaît pas. Elle apparaît néanmoins parfois ( ou pas) sur des mêmes lieux de sortie sans que je ne change aucun paramètre.  Merci de vos retours.