[Archived] Athlete Community

HELP! I changed some setting(s) in Strava, and now instead of my actual Distance and Pace showing, I see  0.00 and 0S/mi. I use the Strava app on my iWatch and my iPhone. When I start Strava on my watch to record my run, it stays at all zeros for average pace and miles during the run and when I finish. It appears that these are being recorded, simply not displaying on my iWatch, iPhone app, or Strava's website. I've attached screenshots showing what I am seeing on my dashboard now and earlier before I changed the settings (security? privacy?). I'd like to see my pace and distance while I am running, as well as on my dashboard after my run. I compared my settings with my wife's settings on all of our devices and they all seem to match, and her dashboard displays correctly with what we both prefer to see shown.What I see now after a run with 0 miles and 0s/mi pace:

On may 18th, I was editing one of my shoes from the iOS Strava app. After a run, I went to « my shoes » section, saw the proper list as usual :mizuno wave Daichi 7 salomon ultra glide 3 mizuno wave ultima 16 « pour tapis » Mizuno wave rider 28 bleu vertthose last ones are my usual pair of shoes for the running. So I clicked on it to « modify » , check the « make default » box, and validated.once back to the list, this pair disappeared ! I checked the « retired shoes » section, it’s not there. I have an old pair of « mizuno wave rider 28 », but it’s an old one. The new one had « bleu vert » at the end to make the distinction.I went to check all the runs I’ supposed to have done with those shoes, and the shoes reference has left, there’s a sad «-« character instead.of course, it’s annoying. I have tried to ask for help from the support, but I’ve been told that « they are limited to investigate these sorts of issu

I am looking at the heat maps in my area. When I seleect global there is data but when I only select weekly heat map there is no data for any sport. Is this only available in a limited area?

I tried connecting my amazfit active 2 to Strava and did a run. The gear shows just amazfit active instead of active 2. As suggested by others disconnected both apos, manually downloaded gpx/fit files and manually uploaded on strava website. Still the gear shows wrong. I want it to be displayed as Active 2 instead of just Active. Any help.. 

Sharing my Strava activities is one of the key reasons I use the app at all. The new Strava share activity options that I have on my Android app are awful. Almost everyone I run with on Fb end up screenshotting the opening activity view and using that when sharing so I am far from being alone.

Hi,(I hope I posted this in the correct section, please bear with me if not)I just recently updated the Android app on my phone (Google Pixel 7 Pro), and it seems I can no longer access my profile. I used to be able to do this by tapping on the “You” button on the bottom right and then there was a button on the top (a clipboard icon, I think?) where I could see my profile. I used this to check my shoes (I always used whichever pairs had fewer miles on it), but now I can no longer do that. Is this a feature or a bug, or did it simply relocate somewhere else?Thanks

Over the last couple weeks about half of my weight training sessions show up in my "activities" but not on my "training log," which I like to use to see trends over time. All my runs show up. To my knowledge there's nothing different in settings for the activities that aren't represented in the training log. I've only gotten back to weights in the last couple of weeks so I don't know if it's an issue with my data or app updates. Example from yesterday (May 20) in attached photos.  

When on a Live Segment (on my Garmin 1030), the positive and negative time differences are the complete opposite of what you’d expect if you’ve ever watched a sports event on the TV.For example on Il Giro right now - When a rider/group is behind the leader, they are listed with +minutes:seconds (Positive value)On Live Segment it’s the complete opposite! When I’m behind I’m being shown a negative value. This goes so hard against common sense that I feel like Strava is trolling me.   

I have purchased a Decathlon GPS SmartWatch (Kalenji CW900HR GPS).and recorded three activities yesterday, which were synched to the Android App of Decathlon Connect(https://support.decathlon.de/decathlon-connect)Prior to that, I had connected Decathlon Connect to Strava:Why are those acitivies not visible in Strava?

Sorry can't find an answer or way to do it - does turn by turn navigation work on Pixel Watch 2?Was the main reason I subscribed to find local routes and I would want Strava to track my runs and pace ideally?

Generally, "endurance" is translated as "持久力" (jikyuuryoku), which refers to physical stamina. "忍耐" (nintai), on the other hand, means "to bear or put up with" and often evokes a sense of mentally tough training.

Strava has set an annual cycling goal for me of 7,000km.  I would like to change this number.  I can get to the screens where you set goals, and I can set goals for other activities, but I can’t edit/change this cycling goal.  The text on the screen says it can be updated, but I can’t update it.  I’m using the free version of Strava.  Can these Strava set goals be changed?  When using the free version?  Thank you. 

On may 18th, I was editing one of my shoes from the iOS Strava app. After a run, I went to « my shoes » section, saw the proper list as usual :mizuno wave Daichi 7 salomon ultra glide 3 mizuno wave ultima 16 « pour tapis » Mizuno wave rider 28 bleu vertthose last ones are my usual pair of shoes for the running. So I clicked on it to « modify » , check the « make default » box, and validated.once back to the list, this pair disappeared ! I checked the « retired shoes » section, it’s not there. I have an old pair of « mizuno wave rider 28 », but it’s an old one. The new one had « bleu vert » at the end to make the distinction.I went to check all the runs I’ supposed to have done with those shoes, and the shoes reference has left, there’s a sad «-« character instead.of course, it’s annoying. I have tried to ask for help from the support, but I’ve been told that « they are limited to investigate these sorts of issu

It would be great to see an improvement where you can choose to exclude e-bike riders from segment KOM and Local Legend stats.  I would assume AI would be able to automatically determine if someone is riding an e-bike based on acceleration, avg speed, etc.

I’m an endurance cyclist, and I’ve noticed that Strava only counts the day I start a ride as an “active day,” even when the ride spans multiple calendar days. For endurance events that extend beyond a single day, Strava still considers it as just one active day.This seems like a bug or a design limitation, as it doesn't accurately reflect the effort and time spent riding over multiple days. Ideally, each calendar day that includes recorded activity should be counted as an active day to better represent multi-day endurance efforts.

Heey Ik merk vaak als ik de app gebruik dat die mijn stappen niet nauwkeurig gemeten heeft. Heb mn telefoon in mn broekzak. Maar merk dat ik via mn Samsung Health app meer stappen heb dan Strava. Hoe kan dat?

How do i create a group challenge open to others, not just friends?I can only invite friends, can i invite other athletes as well? Thank you,

My PRs are not showing in my activities. My Garmin displays PRs but Strava isn’t recognizing them. I has done it before, and I’ve not changed any settings but it’s not doing it now. When I look at my best efforts, it’s not my recent best effort. It’s frustrating as this is how I can easily see my PRs. Any ideas on how to fix??

Hi,I've noticed that in the past few days, geotagged user photos are no longer visible on activity maps or route planning heatmaps on the web version of Strava (they were clickable blue dots).Instead, I now see commercial POIs (e.g., pubs, even McDonald's, Burger King,) that never appeared before?I use Strava primarily to explore routes based on local photos, (in particular trail conditions of remote places), and this was a key reason I paid for membership.Can you please confirm if this is a permanent change or a bug. If possible, I’d like the previous behavior with photo overlays restored?Thank you.

Walks have been added to running challenges as of January 2024 and as a person who does both run and walk acitvities as separate sports, this has ruined the experience of challenges in the app for me, and in general.My walks are no counting towards running challenges which rightly used to be separate. They are separate sports.I found an idea here from last year where somebody requested the opposite and now it has been implemented. From their point of view, they were lesser abled and some walks "felt" like runs to them, which i acknowledge - however, the solution there is ti simply record a running workout on your device, not a walk.To improve the experience for walkers then more 5k, 10k and monthly mileage challenges can be set up to keep it interesting. Last year I really enjoyed tracking my walking challenge and sepaately doing the running challenges. Now there are fewer challenges in total which seems like the app is getting worse, not better.

Hi there, Are passcodes now mandatory? I seem to have been switched and am now required to log in via a one time passcode each time I log in on my mac which is something I really don’t want to have to do. I’m very happy using a password, all a passcode does for me is fills up my inbox, if everyone started doing this it would have an absolute cluster. J

Has anyone had and solved a pairing issue between a Series 7 Apple Watch and iPhone? The app on the phone has all the settings turned on but won’t show the orange check mark for Motion & Fitness and the “Finish” bar is grayed out. Thanks!

Did Strava removed the yearly progress (distance, time,...) from the app?I have free membership and recently can’t find this info in my app :-(

Hello, I have created a challenge but i was not able to generate a sharable link; i can only invite people who are following me. I am a monthly subscriber but some of the people i invite send me a screenshot that to join the challenge they need to subscribe as well. please helpthanks 

Hello i try to sync polar flow with strava and i only see a error message, in Red in this picture can you help me ?