[Archived] Athlete Community

When I want to share an activity, the statistics show the carbon saved instead of the elevation gain.I have commute turned off

It seems that after my Export of my Data to Excel, I am getting a huge number for Time (seconds?) and what may be the distance in kilometers (see below).How do I get the Elapsed Time field in hours:minutes:seconds so I can tally and format in Excel?How do I set the DIstance to be in Miles (not what appears to be kilometers) such as 6.75 Miles? (My Profile already has selected "Miles").Thanks for your help. Elapsed TimeDistance606914.55 

How to choose a water sport in Mapa tab in Android application?

Hi, i am using the new Strava template with transparent background for my bike ride, which so far were showing kilometer, Time, and positive elevation but my last few bike ride were only showing Time, kilometer, and CO2 saved (which always shows as 0 btw) i didnt change any thing in the settings, ils only on my 3 last bike ride i see the same data as before on the activity, but not on the template with transparent background (first one you see when you click share)

There still seem to be a few glitches with the revised Segment creation tool that was released a few weeks ago.  I recently realised that a Segment I created a while ago would be better if it was slightly shorter (the finish was a bit too close to an obstacle).  I therefore tried to edit it to reduce the length by about 10 metres (the length is about 600 m).  When I tried to save it I got an error saying it was too similar to an existing Segment and so would not be saved.  I don’t think there are any other similar Segments so I think the problem is that it was too similar to the original version before I started editing it 🤦‍♂️.  Hence the question - how should I make small changes to existing Segments ?  I suppose one way would be to delete the Segment and create a new version from scratch (I don’t know how I would find the Activity the original was created from, and it may have been deleted).While on the subject, could someone PLEASE reinstate the functionality that the Seg

I am a Strava subscriber. My connected followers have their power curve and power charts displayed in their Strava app. Also displays under results. I am not able to see this under my profile, only estimated power zones (which has always been there).Is the additional power curve graph and new power results a new feature? How do I enable? I have my bike weight and body weight configured - still nothing.

Why isn't there an option to see all my saved routes on the map at once? Since the map can show multiple nearby routes that are "powered by community data," then why isn't there a way to show just my routes? I don't want to have to go to my saved list and click individually for that single route to show on the map. I want a visual showing all of them.

I loved the sharing feature, but for cycling it now replaced altitude with "co2 saved". Seriously?!? I thought this was simply a fitness app, I do sports for my personal health ...Please let users choose the old vs new one (e.g. with a new "road cycling" sport)

Using my web browser, I could log in to my strava account on Friday 21 Feb. However, since Sunday 23 February, I have been unable to log in to my strava account. The log in page keeps refreshing when I click on the log in button, but doesn’t do anything. Please help.

Waiting for over a week now. No response from Strava support. Unable to add myself to a Family Subscription plan. 

When I want to share a Strava activity, CO2 carbon metrics are shown on all types of rides. Should be shown only when a ride is a commute.

Hey friends! I own a club/group on Strava to keep track of my athletes runs, but recently the button to look at the activities of the group is gone and was replaced with “event insights”. I haven’t changed any settings for anything to be different and would just like some help so I can see the activities in my group again please.

I ride walk and play tennis all of which I am able to record on my strava. Why then is Tennis not listed in any of the challenges as an included sport?

Commute being the only tag for swimming is a daft and long-standing Strava oversight. As per questions and comments dating back two years, commute is the least likely option for a swim, but it's the only option in Android. Surely this is an easy fix?Come on Strava developers - swim to work and get this sorted! 🙏

My last ride was 10 miles and it should only have been four.  Not sure what’s going on but heads up!

Strava fitness score jumps up big % when I go for a long bike ride. Would love to see Pogacar (or other pros) fitness graph right now during the tour.. Please reply Tadej 😉 

Hello,I have a Fitbig Versa and since the start of the year, none of my activities have been syncing to Strava. Prior to that, everything was syncing as I’d expect, so I’m not sure what happened that it stopped doing it now. I have gone to strava.fitbit.com multiple times and synced the two, all the permissions are allowed, etc. I’m not sure what else could be an issue that wasn’t an issue last year.TYIA!

Hi, My Fitbit Versa 4 is no longer syncing automatically to Strava after runs. All permissions are on and linked, been like it since start of Jan 2025. The GPS function is also on the watch too. So annoying, was thinking of taking out a subscription too, not gonna happen now! 😂

The Strava app on my Apple Watch Series 10 is not displaying Pace or Distance. Both stay at 0.00 for the duration of the run.  When the run gets synced, I can see the path I took and can see what my splits are, so I know that it’s logging GPS data, but as far as the display on the watch, it’s frozen at zero, so I have no real time info on my pacing or how far I have gone, which is 75% of the purpose.  This doesn’t happen on Outdoor Ride, or Kayak, only when I start a run. I have updated the Strava App on my iPhone, the Apple Watch, uninstalled Strava on both devices and unpaired/re-paired the watch from the phone. None of this has solved the issue.  Does anyone have a potential solution I have not tried? Since it’s only the run activity that is bugged, I assume it’s application bug that may only get fixed in a future update, but I’m hoping I don’t have to find an alternative. I can wear a vest and carry my iPhone, but a large part of using Strava and being subscribed was being able

I upgraded an account I don't use. Can I close the account and transfer the subscription to the account I actually use? Thanks 

Hi I am using Garmin Fenix 7 to track all my rides. Most of them are training sessions for road and MTB cycling. Some of them are commuting rides. I have 4 gears logged in Strava and each gear is supposed to be for a different "sport". I would like to set Commute ride as default for specific gear. Because in Garmin I have an option Bike commute, but after recording in Strava it's just a normal ride with different gear than supposed to be.I would like to make my gear related just to commute ride. Do you know if its possible?I am feeling like I already tried everything and in default sports there is no option with Commute.Thank you very much.

Some of my rides for 2023 (starting in July) have been marked as ridden with a bike I didn't acquire until Christmas 2023 !Bike 'Vitus' shows about 1200 km for that year, and a total of 6,013 km for all time. The bike is an e-bike so I can also read the mileage from its computer : 4838 km.These rides in 2023 were allocated to my other bikes bikes  'Scotty' and ‘Galaxy’ at the time.I know that I can go back and edit these rides (there are 25 of them) but I’m wondering what is the point of registering a ride against a bike if it’s nott going to be stored correctly in the database.

Hi Strava team and community,I’m reaching out with a question and suggestion regarding e-MTB ride classifications.As an owner of a Class 1 e-MTB, I’ve noticed that performance comparisons and segment rankings feel a bit skewed. Class 1 bikes (pedal assist only, up to 20 mph) simply don’t have the same capabilities as Class 2, 3, or 4 e-MTBs, which can include throttle assist and higher speed limits.Because of this, riders on higher-class e-MTBs naturally have an advantage on speed-based segments. It would be much more equitable—and encouraging—for those of us on Class 1 e-MTBs to have separate leaderboards or filtered comparisons based on bike class.Is Strava considering breaking out the different e-MTB classifications in activities and rankings? It would really help level the playing field and create a more fair and meaningful experience for all types of e-MTB riders.Thanks for all the great work

I’m quite an experienced Strava user having done about 1200 bike rides over the last 7 years.  I’m aware of the feature that auto-excludes Efforts that are considered infeasible, however, up to now I have not knowingly been affected by it.  I just noticed that in an Activity in April 2024 the first 4 Segments in a ride had been auto-excluded.  I looked at an analysis of the data and it did indeed show an infeasible speed over a short section - from 14 mph to 42 mph and back to 14 mph in about 4 seconds.  This occurred between about 0.08 and 0.13 miles into the Activity (close to home !).  The first 2 Segments included this range and so were reasonably excluded.  However the 3rd Segment started at about 0.26 miles and the 4th Segment to be excluded didn’t start until about 0.57 miles, well beyond the very short GPS anomaly.  Hence I’m wondering why the auto-exclude algorithm would exclude all 4 of these Segments ?  Does it need some tuning to minimise unnecessary auto-flagging of “go

Neither Apple Fitness nor Mi Fitness are sending over GPS data to strava when I record activities on those watches, it only works when I use the dedicated Strava app on my Apple watch.  Does anyone know why this is?