[Archived] Athlete Community

I'm catching flack from Motorcyclists when I ask them to (please) not use the E-bike Category to record their rides. When I look at segments and totals for my ride they are blown out by motorcyclists results. How are we supposed to compare like categories when users are in the wrong category. As an Enduro Race Timer by trade, I fully understand the difference between all of the different users, categories and the abilities of each. The general response to my requests has been that Ebikes ARE Motorcycles. I can't even begin to explain all of the reasons Ebikes do not equal a Moto.  All I'm asking is that the Moto riders out there find and use an appropriate app for recording Moto Sports. Sure, STRAVA, add it in PLEASE! EMTB'ers just want an equal playing field.  

Hello,Today, I forgot my Garmin watch and recorded a swim activity with my Apple Watch. I saved it after, and when I got home it was not synced. I forced the sync via the Apple Watch Stava app, but the activity is nowhere to be found. I forced restarted the Apple Watched and the iPhone, nothing. I even downloaded an app called GPX Export as suggested in another thread, but the workout is not there. I am afraid that the activity is gone - my wife had the same experience a week ago. Any thoughts?Thanks!P.S: I recorded a dummy swim activity when I got home, and it showed on the iPhone right away. 

I read in ... that there was a "known issue" with Android maps, but seriously, is this still going on? Or have I missed an update? If I click in to the map on a "longer" activity, all I see is a white background. My 30km ride the other day is fine, but the 600km audax I rode this weekend just doesn't show the map.Come on Strava, fix it please! Not much point paying for the features if they don't work!

Gostaria de solicitar que no strava tenha um parametro que eu consiga sincronizar as etapas dos meus treinos seja de corrida ou ciclismo .por exemplo em uma corrida no garmin onde monto meu treinovem as etapasaquecimentotirodescansocorrida levee tal….a solicitação seria que ao parametrizar e eu efetuar o treinamento no fim da atividade o strava colocasse as etapas feitas na descrição da minha atividade, com isso eu teria um controle melhor do que eu fiz no treino quando for analizar.vi que recentemente tentou ser feito isso mas teve alguns usuarios que vendem treino e planilha que nao gostaram, por isso sugiro que seja criado um parametro e quem quiser utilizar a ferramente que faça uso

Would it be possible to use the heart rate sensor from an Apple Watch to sync with a ride recorded on the Strava iPhone app? 

Hi all, Reported this to Strava a couple of weeks ago and had no response… so thought I’d try here. Recently, when I record a Weight Training or Workout activity using my Apple Watch, during the session Strava will close randomly and sometimes restart the timer back to the beginning or at least knock a few minutes off. However, when I save the session, most of the time it records the full session (other times knocks a few minutes off). Anyone else experiencing this issue?  UPDATE FROM STRAVA:Hello all! We’re happy to share that this issue has now been resolved in the latest app update. Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur. Let us know if you have any questions - we’re happy to help!

Hola alguien le ha pasado,  de que me han regalado 7 dias gratis, sin yo registrarme en ingun lado? o es un erros sin mas? alguien me podria ayudar??

Hi all, I would some suggestions on how to get actual help from Strava Support. I’m currently stuck with a cancelled subscription, and I am wanting to subscribe to the Runna + Strava bundle.  This journey so far has been harder than training for a marathon. I am now into week 4 of attempting to subscribe to the bundle. Here’s the run of events. Week 11. See the new bundle, attempt to subscribe. Says I can’t due to subscribing through Google Play.2. Read FAQ on Strava website. It suggests to cancel my plan to get the bundle. I do this.3. Once cancelled, I attempt to buy the bundle, but now I can’t resubscribe. 4. Enter Support Ticket #1 - No responses at allWeek 25. Support Ticket #2 - Automated response right after it was created6. (2 days later) Support Ticket #2 - New textbook response with links to the FAQ page that told me to cancel so I could get itWee

Bug since the last few days. Tried restarting the app, clearing data, and reinstalling. Android. Click a profile then try clicking any pictures including the button saying 'All Media '.

Is there a way to turn off personal records, and suggested challenges, and all the other automatic junk I don’t care about in Strava? Yes, I get that all that is important to a lot of people. But I’m not trying to be a super athlete. All I care about is recording my track and heart rate.

 n.a 

Hola alguien le ha pasado,  de que me han regalado 7 dias gratis, sin yo registrarme en ingun lado? o es un erros sin mas? alguien me podria ayudar??Translation: Hi, has this happened to anyone? Why did they give me 7 days for free without me registering anywhere? Or is it just a mistake? Can someone help me?

Does anyone have the problem with map visibility in app? When I zoom out, the map is looking like in the fog and cannot see whole activity on the map 

Has anyone else run into this issue? It appears videos on run/bike activities (anything with a map) are showing up in feed as squares suddenly? If you click into the activity, you can still see the whole 9:16 video, but the preview in the feed seems to be cropping them to squares, which is really annoying.This was not the case a couple months ago. Not sure if the change is intentional or a bug. Thanks for the thoughts/help!Matt

Pretty much what the title says - a few days ago I noticed that using the “Correct Distance” function on the desktop app has stopped making any changes to my recorded runs. Previously when I used it I’d usually add about an average of like a fifth of a mile or so to every run (and shave off like 15 seconds in average pace lol), and I’m certain my Apple Watch hasn’t magically improved its GPS capabilities in the last few days to the point where every run is now somehow flawlessly recorded. This is of course the most first world of first world problems, but just curious as to whether anyone else has experienced this, or if Strava has changed the functionality so that it would result in this happening. 

Hello. I wonder if anyone else has successfully had their profile restored? Or had the same issue? I changed phone handsets (iPhone 11 to 16 pro) and around the same time had a temporary network issue. My apps including Strava had all transferred over, I’d connected my Garmin watch to my new handset, and synced the Garmin and Strava apps on my new phone. The network issue was sorted, my old phone traded in and wiped, went back into Strava on my new phone- and my profile is now gone. Same login, but no profile photo, no activities, following no one, no photos- but randomly 5 followers. Nothing else. Have contacted Strava who send automated replies with links to suggestions such as restoring deleted activities. There are none to restore- no suggestions work. I would really like my entire profile including all my contacts (65 or so). Is it fixable? Can Strava restore my profile in full from their server? Are there any other solutions. I would normally use Strava almost daily for a rang

Bonjour J'avais pris l'essai gratuit mais je n'ai pas eu le temps de résilier donc on m'a retiré de 59,99€ il se trouve que je n'ai pas l'utilité de cet abonnement. Serait'il possible de le résilier et d'obtenir un remboursement ?Merci Cordialement 

I got an ad today to use Split Times. Really messed up my tracking as I thought my timer was already running. How do I turn these ads off?

I'm new here, a vintage roadie (both me and most of my 10+ bikes). I've been using Strava for four or five years, mostly to track my yearly mileage.I'm interested in downloading my activity through the API. I know about the bulk export feature and have used it, but will be looking for something more real-time.

 How a lethargic morning ended up meeting my college alumini.Plan was to just go to the park and do a 60 min time spent with a slow jogg.Indeed , started with very jogging pace, however after 2 nd km it came back to my normal pace( as per strava )even though effort wise both mentally and physically was not even average effort.7 th km tried to put the effort with strides and looked like it I was struggling beyond 4.20 pace.But happy to complete the 60 min.Post run, the interesting part was, I saw a person like  my MBA alumni and I started scrolling LinkedIn to find him.Finally , I broke my hesitation to hay hi to him and test was a free flow conversation.Some learning: ” most of the daily problem can be avoided just like that of we know HOW TO SPEAK,HOW TO ASK QUESTIONS,MBA helps.”A 60 min after probably an year.

My friend took a hike and got proposed to by her boyfriend!  Announced on Strava!     Congratulations!  

Strava fails to reproduce the actual average power (not normalised or weighted) from a ride file, and somehow provides a data result that appears to show average power INCLUDING paused time - meaning that if we stop at the top of a hill to wait for our riding buddies, Strava is counting that time as 0 watts, and feeding that into the overall ride average! If it doesn’t do that, the only explanation is that Strava does something very creative that doesn’t match anything like reality.Recently I engaged Strava support team on what is apparently an age-old issue with Strava (judging by questions on this forum), and got a garbled reply that didn’t explain what was going on.Sadly for subscribers and Strava, it renders Strava pretty useless as an accurate training tracking tool, leaving you with no choice but to go to Training Peaks or Today’s Plan (yet another expensive subscription).Have I misinterpreted the situation? Anyone with any ideas?

Like the title says, garmin says to ask strava, and nothing is working. I have real all articles and nothing is helping.

Is there a way I can standardize the way my activities are shown in my FEED?   One of my Indoor Cycling on my feed is:  Distance, Elevation Gain, Time.  And then my next one is: Distance, Time, Average Power.  How is it chosen the order in which it shows this and can I change it?  Thank you.

I run a club in strava and had a notification for a new member request ( private group) I clicked on it but the person's name wasn't showing ? I tried restarting , refreshing to no avail.. I also asked said member to resend her request.. anyone have any idea what's happening,  any solutions? Thx, joe