[Archived] Athlete Community

Hi, I have downloaded routes then when I open the app offline it just says "you don't have any routes downloaded for offline use. your saved routes will be visible once you're back online". I have tried uninstalling the app, powering off my phone then reinstalling the app but the issue still persists. Any suggestions please?

I’m quite an experienced Strava user, having been a subscriber for several years.  I have completed about 1,500 bike rides and attempted about 10,000 Segments.  Today I got a message saying that a ride from a few days ago has been flagged because it is apparently the wrong activity type.  There was also a message that I won’t be able to see Segment leaderboards until the issue is resolved.  There was nothing unusual about the bike ride - about 20 miles, at an average of 13 mph with a max of 27 mph (gentle stuff !).  I therefore clicked the option for “trust me it’s fine” and got a message saying the issue has been resolved.  However, I still can’t see any information about attempted Segments on this, or any other, Activity.  Has anyone else had a similar problem ?  What did I do wrong ?  Was the Activity manually flagged maliciously or has the Strava AI had a meltdown ?

I post my club rides each week and usually can select from the 250+ routes that I have saved, as of yesterday Strava is only showing 50 routes, which seem randomly selected. I wondered if anyone else has experienced this and if it is a new limit that has been imposed. The layout for posting club rides has certainly changed in the last few days so presumably a new update has been added by Strava. If it is now limited then it is very restrictive.

Erreur 403 : limite d'athlètes connectés dépasséeCette application a dépassé la limite d'athlètes connectés. Si vous développez cette application, contactez l'assistance aux développeurs Strava pour savoir comment demander une augmentation du quota.                                                                                 Que faire 

Hi! I’m using a Redmi Watch 3 and have been syncing my runs to Strava. However, I’m experiencing an issue: sometimes the GPS map appears on Strava, and sometimes it doesn’t — even though all my runs are outdoors on the same route with a clear GPS signal. The runs that don’t show a map still record distance and time correctly. What could be causing this, and how can I fix it?  

Hi! I’m using a Redmi Watch 3 and have been syncing my runs to Strava. However, I’m experiencing an issue: sometimes the GPS map appears on Strava, and sometimes it doesn’t — even though all my runs are outdoors on the same route with a clear GPS signal. The runs that don’t show a map still record distance and time correctly. What could be causing this, and how can I fix it?  

Bonjour, sur l’appli android lorsque je dézoome sur carte d’une activité, la carte disparait. Je ne rencontre pas ce souci sur mon PC.Voir PJ.Est-ce normal ?D’avance merci. 

cannot log in on iphone keep getting something went wrong or more worrying wrong email/passwordtried setting new account using same email cant do that as email already exists 

The mileage from my Garmin is longer than what Strava shows when the activity is transferred, 8.33 miles vs 7.65 miles.  Because of this the average pace in Strava is slower than the pace for every mile that Strava shows.  How do I fix this error?  I hit the refresh button but nothing changed.  Thanks

Overall I appreciate the effort to refresh the layout.I nevertheless used the altitude information in my weekly overview quite a lot and dont find how to easily view this info in the new layout?  Is there an easy way?Thank you!  

Hi, when looking at the group I rode with there’s no longer a way to distinguish from the list between a subscriber and a pro. You have to click into the suspected pros bio to see the pro badge. I’d love to see a way to distinguish this in the list as it was before with the double arrow 

Hello, my Share Button is missing. Is there a problem with the app?

I have created a club for my company. I tried to create a club event today but I can not “save club event” :( something go wrong?

I’ve just noticed that the suggested friends section has gone mad. Every time I log in or refresh the page I get another 5 suggested friends some from the other side of the world. This is a very annoying feature, I don’t want suggested friends, not interested. How can I stop this feature? 

Hi, recently strava is not showing my calories for my runs but it is showing for my walks and gym sessions. I haven’t changed any settings and I’ve also checked that all settings are correct.  I have a garmin fenix and it’s connected to garmin. 

Hi, I tried to change my email address, but after clicking the link I got on my new email inbox, I accidentaly created a new Strava account. For some reason I can’t even delete that account, because when I open the account settings the onboarding modal pops up, even though I have already filled it out. Is there anything I can do to transfer my account to the new email address?

Tring to build a route and getting this blank screen where the map should be showing. The below screen shot is from Chrome, I've tried Microsoft Edge and Mozilla with the same result. Anyone have any thoughts on what the issue could be? 

Google Fit does not allow users to manually delete data synced from third-party apps.If I want to delete the activities in Google Fit that synced from Strava,how should I do？Just delete the activity in Strava and keep connection with Google Fit?

Strava, can you please provide an ETA on when it will be possible to select Sunday as the start of week? This key missing feature is driving many, many, MANY users bonkers!!

Does anyone know of any workaround to sync an Aolon watch's heart rate data to Strava? The watch seems to be automatically syncing other metrics like pace, calories, steps, cadence, etc except for the heart rate and there isn't any obvious options on the app to sync it. Brand: AolonModel: Tetra R4

Last month I bought a Garmin Edge 520, second hand from a guy in Italy, and now I see all his activities appearing in my account under my name! All his rides are registered under my name in my account. Help!

Anyone else not receiving push notifications on Android?I have a Pixel 9a.Push notifications are enabled in the app and in the app permissions. I already reinstalled the app (with rebooting my phone in between) to no avail.This seems to be a recurring issue. I've had it not work for months before.

I created a route. I saved it. Now I can see it in "my routes". But the routes it's inside a small box, between community pictures on top, elevation profile on bottom and routes attributes on the left.There is no way of clicking the routes and enlarge it. Also I cannot see the surface type, walk the route, see the pictures on the spots etc. I go back to "maps". I check no filters are active. I wait  some time (like some minutes). Things start to appear (not always, but that's another story), bubbles with photo, public routes etc. everything except my route.Why I cannot see my routes on the map? Why I can't enlarge the map in my routes? 

Bonjour, Depuis bientôt 2 mois, quand j'enregistre une activité (randonnée) les tracés font souvent des lignes droites (donc rien de précis du tout..) et la vitesse est n'importe quoi ! J'ai eu une vitesse max à 66km/h 😂Quand au distance parcourus c'est pas mieux... Sur une petite rando de casi 10kms l'appli m'en a compter 16!!Comment résoudre ces problèmes ?(j'ai l'abonnement Strava..) 

I logout out pf the app for some reason, and as I logged back in with my usual gmail, using the social login alternative, a new and empty account was created. I have tried all the tips pm forums and support pages. Nothing helps. How do I roll back?