[Archived] Athlete Community

Hello. I have a big problem. I can no longer access my old strava account because the email address no longer exists. the account is visible. is there a solution?

Hi All.  why has Strava suddenly removed the estimated average power from the main summarised data at the top of each activity. Though I don’t have a power meter, I always used this to benchmark activities. It’s gone from all my rides.  please put it back. Maximum elevation - unless you live in the alps or Colombia - is a pretty useless stat.  thank you.  andrew. 

We made a club challenge that would include rides done only outdoors. And it works perfectly, it doesn't include all rides on the trainer using Zwift, MyWhoosh etc. The problem is when someone rides on the trainer using only a bikecomputer, e.g. Garmin. Strava treats it as indoor cycling but at the same time also includes it in the challenge with outdoor rides. There is no separate category Indoor Cycling, so it is included in Ride not Virtual Ride. The solution would be to add indoor cycling to the types of sports?!

Bug report: when I write longer description of my activity, there is no "read more" button so me or my followers can't see the full text, only just a few sentences. I tried to reinstall Strava but it didn't help. It's quite annoying since it takes me some time to write it and then no-one can read it. Also I'm paying for the premium version (which is quite expensive) and there is no way how to contact real support so I can't try to solve it with people from Strava. The chatbot keeps saying it didn't understand and I am tired of rewriting it for a fourth time. 

Hi Community,I’d like to report a bug regarding activity type synchronization when inviting another athlete to a recorded swim activity.Here’s the issue:I recorded a swim activity using my Amazfit T-Rex 3 and uploaded it to Strava. The activity is correctly recognized and categorized as “Swim.”I then invited my girlfriend (who swam with me) to the activity by adding her on Strava.After she accepted the invitation and the activity appeared on her profile, it was incorrectly categorized as a “Bicycle Ride” instead of a “Swim.” This seems to be a bug in how activity types are handled for invited athletes. We both swam together, so the activity should remain a “Swim” for both participants. Let me know if you need any additional info from my side. Thanks in advance!

everytime I login or out Strava suggests new ‘friends’. These are random people from all over the world - not my firends. How do I stop Strava from suggesting ?

On the web (using chrome on a desktop machine AND on a laptop), the search interface has been broken. If you click on the magnifying glass a field to enter the search text appears but it disappears before you get the chance to use is.

I’ve read many of the posts about this problem and the solutions have been that Strava either refunds you your subscription and changes your country or they just change the country to the correct one and the family member can join. I’ve been dealing with Strava support for with this issue for 7 days and they say there is nothing they can do, due to they can’t refund my subscription as it is past their 14 day refund policy. I’ve explained that my husband’s subscription only expired last week, so I wasn’t aware that there would be a problem having him join my family plan. All 3 responses I’ve got  from Strava support no matter how much information I give them, they keep refusing to deal with it due to the 14 day policy. Does anyone have any contact information for a supervisor or ??? that I could try. ( I did ask to be put to a supervisor but was ignored ) 

Bonjour, nouvelle sur Strava, j’utilisais jusqu’à présent les applications Adidas Running et Komoot. Je ne parviens pas à me faire guider vocalement lorsque je choisis mon itinéraire, je ne suis pas prévenue lors des intersections et je dois systématiquement vérifier mon trajet sur mon téléphone.Autre point. Lorsque je lance un itinéraire depuis mon téléphone, les indications ne sont pas relayées  sur mon Apple Watch alors qu’elle est bien connectée.  Et si je lance l’activité depuis mon Apple Watch, je n’ai pas la possibilité de choisir un itinéraire. Par contre le chargement de l’activité terminée se fait correctement .Merci d’avance de votre aide et de vos conseils et belle journée.!

For some time now, I don’t see the names of the peaks on the Strava map. Before, there was a small mountain logo with the name and altitude. Do you have the same thing?

My Heart rate zone is indicated to be based on a HFmax of 175 [Strava | My Performance]:But when opening the Heart Rate Zone field to make changes, the listed Custom Heart Rate Zones don’t correspond to a HFmax of 175, but rather to 190 BPM. OK, the wrong zones are not checked, but the correct Max Heart Rate is checked:So, you may think they don’t apply and are just some default values. But indeed, they are very well applied. Just have a look at the Heart Rate Analysis of one of your trainings and you have the proof:

High school runner here, who’s trying to log their miles on Athletic.net. I am participating in the HOKA Summer Mile club, where you run a total of 100 miles over the summer. You can track your miles by syncing Athletic.Net  to Strava, Garmin, and Fitbit. I have tried syncing Athletic.Net and Strava, but nothing is getting uploaded on Althletic.net. I’m not sure why it’s working, but I think the most I have done is just linked my Strava profile on my Althletic.net profile.  My coach says he is unable to see any of the workouts I have posted, beside the ones I put in manually. According to him, althetic.net says I haven’t even claimed by bio. Which is the “Claim this athlete” button. You it see next to the person’s name when viewing their name on the website. It can even be in their workout logs.  However, I don’t see that butto

I can add goals to the iOS Strava app but there is no way to edit or delete them, the three dots button is unresponsive. As far as I understand this is a premium feature but I don’t have premium so I guess this is a bug. I would like to remove all my goals.In this screenshot the three dots button is unresponsive.Maybe this could help to fix this bug: I added first the goal as a “suggested goal” from the starting page of the app.

Hello,I noticed as I was uploading my past activities that after reaching a total 84 that new ones can be added but old ones got lost so that the total number remains 84.Is there a physical limit?

So, did a long ride and set a PB for distance (260km). All logged without issue on Strava.The activity appears in my feed, the club feed, the club activities, and every other place bar one. It appears in segment efforts, best, totals etc etc.But it doesnt appear in the Club weekly totals. I am only in one Club and I have been in its for 12+ mnonths and have never lost an activity. I am showing zero km rather than 260km .I have refreshed activity achievements and the activity appears just like all my other activities.Any ideas ?https://www.strava.com/activities/14745385170       

It would be an awesome addition to maps if we could put in our daily required km run as per our training plans and strava finds us a running route.  Example: today I am away for work in a hotel, I don’t know the place to well. I have to run 14kms as per my plan. I can click on maps and record ‘find me a run that covers 14kms’ strava then says no worries here is some 14km run options. Would you like easy? Medium elevation or hard? Then I can choose my path for my training run.this would save us heaps of time drawing out our runs on a map and ensure we stay on track with our training plans.   

Hello,For each Srava ride I see average power but would it be possible to show Weighted Average Power in summary overview of ride? BrKris

Hi, from the start of this year, my full run stats aren't showing in Profile page , I haven't changed my privacy controls from last year However the stats are feeding  into Challenges/Leaderboards, for example completed 100k Jan run challenge but only showing 66k in Profile  Itsa mix of Run and Virtual run 

GOODBYE, THE NEW PHOTO WITH SHARING STATISTICS THAT THE APPLICATION AUTOMATICALLY DEVELOPS WHEN I TRY TO SHARE MY ACTIVITY IS NOT TO MY LIKE, AS THE DATA COVERS THE TRACK OF THE ROUTE.I WISH IT WAS GIVEN THE POSSIBILITY OF OBTAINING WHAT IN ALL THESE YEARS HAS KEEPED US COMPANY AND FRANKLY IT WAS A WINNER!!!!BUT WHO IS DECIDING ALL THESE CHANGES? AFTER THE DIFFERENT ICON BETWEEN SUBSCRIBERS AND NON-SUBSCRIBERS, THIS TOO ... I AM GETTING THE DESIRE TO CANCEL MY SUBSCRIPTION.THANKS____________ BUONGIORNO, LA NUOVA FOTO CON STATISTICHE PER LA CONDIVISIONE CHE SVILUPPA IN AUTOMATICO L'APPLICAZIONE QUANDO PROVO A CONVIDERE LA MIA ATTIVITA NON E' DI MIO GRADIMENTO, IN QUANTO I DATI COPRONO LA TRACCIA DEL PERCORSO.VORREI FOSSE DA LA POSSIBILITA DI OTTENERE QUELLA CHE IN TUTTI QUESTI ANNI CI HA FATTO COMPAGNIA ED FRANCAMENTE ERA VINCENTE!!!!MA CHI STA DECIDENDI TUTTI QUESTI CAMBIAMENTI? DOPO L'ICONA DIVERSA TRA ABBONATO E NON, ANCHE QUE

There is a hill I climb frequently that no has a bogus QOM/KOM recording. It is about ¼ mile and very steep for about ½ of it. The time recorded was 30 seconds! I think someone gave her a ride and she didn’t turn off her computer. There was no power or heart rate recorded.How can I get this removed? I see no way to do it or even inform the person who uploaded it. I assume she can change the data without removing the segment or deleting the entire ride.

Hi. For the last two weeks, when I save an activity, my gear is missing from the pull down menu and the only option is to add new gear. To remedy this, I edit the activity after it is processed. 

When I change the dates on my heatmap to only include this year, I find that my rides aren’t showing up.  I tried the solution offered of changing the ride type and then changing it back again but it didn’t make any difference.  I also checked to make sure the rides were visible to everyone, which they are.  

Why is the cadence replaced with avg power? Forerunner 55 doesnt provide power stats since way back. So how come its being shown in the top stats. Cadence can still be found below but its kind of inconvenient to scroll down further down when it used to be at the top with the distance, pace, elevation, etc. https://strava.app.link/jcJ3ivq85Tb

After a workout this morning I had the first realistic heart rate in weeks. Then I did a walk this afternoon and my heart rate went from 76 to 119 in the first minute and stayed at 119 without any change for 35 minutes. The terrain was undulating with some steep stairs and climbs and thus 119 throughout is most unlikely. Could you, Strava IT people, please take this info into account and have another look at the software. Thanks.

Why does my apple watch go to home screen while using Strava? Seems to occur while indoors on the treadmill. I start my 5k run then my apple watch returns to home screen and my activity has stopped. I have to open the Strava app again for it to resume. It’s annoying that I’ve lost part of the activity. Auto pause is Off. Can’t rule-out my watch hasn’t glanced the side rails. Any other ideas? Seems to be OK on outdoor runs.Watch is Apple 7.