[Archived] Athlete Community

At Strava - please leave me alone. Stop changing my account to subscription preview and stop pushing your BS on my account.  ps your AI support is god awful. 

I use an Apple Watch 5 and the Strava app to track my activities and everything works fine -- distance, heart rate, etc. shows up every time and seems basically correct.I recently started cycling. The tracking works fine, but for some reason there's no heart rate data -- that section of my cycling activities says I should use a heart rate monitor if I want heart rate data. Why would this be happening? Do I need to somehow switch "on" the heart rate data for cycling somewhere? (The heart rate data is still showing up for running, and when I look in Apple's native health app, I can see that the watch has recorded heart rate data while I was cycling, so it's not that the watch is not recording it.) Thanks!P.S. And yes, I have the most recent version of the app.

Can anyone explain to me why it says 5000 meter 22:08.Makes absolutely no sense to me. Splits as listed in the picture.I ran 19:30. in Garmin everything is correct. 

Salve. Durante un attività.  Sicuramente non prendeva bene il gps. Segnando oltre alla velocità sbagliata degli sbagli sulla mappa. In un determinato segmento che mi interessava vedere la traccia e tutta sbagliata  non segnando neanche il tempo. Si può modificare la parte sbagliata dal gps? E recuperare il tempo fatto su quel segmento prendendo il pezzo sbagliato?

Hi all, I started running about 6 weeks ago (just completed week 6 of C25K).When I started running I was using a fitbit, and about 4 weeks in I noticed that the maps were all over the place, zig zaging across the road and shooting off in random directions.  I have realised that this would have affected my distance ran and also my pace (I had some of my followers mention to me that my pace for starting off was really good and I thought they were just being supportive lol).It has meant that my personal achievements and PRs are based on distances/ pace I never actually achieved.I have since got a garmin, and my maps are noticeably more accurate, so going forward my pace and distance will be true to what I am doing.  The issue is I will now never beat the personal achievements and PRs attached to the inaccurate runs.  I don’t want to delete the activities, as they are part of my progress and C25K journey.  They are currently set to public so they sync with my

Why is it Mobile ONLY? It's far easier to inspect, plan, and choose a route on a large screen, so why is there a discrepancy between the web and mobile in terms of route planning, when it's definitely easier on the web? 

I'm a cyclist and would like to see at least average MPH and possibly average Power now vs last year, last 3 months etc. in the progress stats. Those stats are already on each ride so I'm guessing there should be a way to pull that data & include it on the progress tab.

I use workoutdoors app on Apple Watch.  Recorded Parkrun time and Parkrun result match perfectly.  Yet when i upload to strava it changes the splits and Finnish time ? Every run ! Why ? It’s definitely incorrect….

When i use the keywordsearch for my activities, it should possible to search also the descriptions oft my activities beside to only search the title. Cause often i have some words (like Peaks) in the description but i cant find the activitiy for this tour cause only the title is searched.

I used to see an average power number in each of my cycling activities even though I am not using a power meter.  After yesterday’s ride I noticed the average power field is missing and replaced with max elevation. This change has affected all previous rides as well.  Does anyone know if this is a Strava change? I cannot find a way to rearrange the fields in my feed to eliminate the max elevation.  any insights would be appreciated.  

Sorry, this one stays red Getting this error almost any time I click on my own routes/maps

Good afternoon,I know there are a lot of options out there, but I am trying to find a fitness watch that takes advantage of all the features of Strava. Any suggestions? Thank you,Gary

Hi, I’m new to strava premium but this is the 2nd time I’ve come across an issue with it (perhaps I’m not using it correctly) and I’m seriously considering cancelling before it charges me.I drew a bike route this morning and clicked “use route” on record to follow the route however I didn’t get any navigation queues instead I was just watching the map on my phone and had to keep twisting it mid ride to align the direction as it kept assuming I was facing at 90 degrees to my riding direction! I kept tapping the map icon but this just changed to metrics never to directions. finally when I stopped the ride the post on my homepage had no map attached. any help would be great before I decide to cancel. Thanks 

I see that Strava calculates things like CO2 saved per trip and all-time Km's, but there isn't a record of all time CO2 saved from what I can see. Am I just looking in the wrong place, or is this a feature they haven't added?

Is it possible to customize stats shown during activity? For example, for backcountry skiing I would rather see how much vert I have gained/lost rather than mileage. Is it possible to change the stats to see vert instead of mileage? Or to see vert AND mileage? I am sure this would be helpful for other sports as well (trail running, mtn hiking, etc.). 

For some reason whenever I open Strava Maps on the browser version, it always opens in San Francisco. Is there any way to get it to just open on my current location? I’m on the opposite side of the world.

Many people and me, too, travel by bicycle. Or on foot, on canoe, … We then may not be training hard, but still doing a lot of km and altitude.So please add the category “travelling” besides “training” and “commuting“. Thanks in advance!best regards – Myriam

I am planning a challenge at my outdoor business (ski resort) and was hoping to set it up so that you could ONLY see activities at the specific business location (i.e. hikes done at the resort are only tallied for total distance hiked). The goal is to have the challenges be “Most Days Hiked at the Resort” and “Most Elevation Gained” but how can I create it so that only activities done at the resort count toward the challenge? Would creating segments for all of the trails really be the best way to go about this? Any and all tips would be very helpful. Thanks!

I can no longer view live segments while running. Anyone else have this issue or know how to fix it? I’m using an iPhone. 

For about a week now, I am getting relative effort’s roughly 3 times higher than previously on the same runs - this is for relatively the same pace, heart rate, etc. Any one else experiencing this?  Using an Apple Watch Ultra 2

Hello.There is an issue with number of activities. Amount is different on the main page and in my profile After some time (2-3) number on the main page increasing, but it still different as in profile.

This feature has started appearing on my feed, listing “who to follow” suggestions. I find it distracting, unwanted and a feature that I’m simply not interested in seeing. Can this feature be disabled?

Can you please stop the foolishness of messing with our profile photos?  I just noticed the website now has the "shield" outline on our profile photo.  But only if you're a subscriber with a public profile... everyone else apparently gets the round photo, non subscribers and subscribers with a private profile.  (I guess it's an incentive to go private.)  What gives, huh?  You have over 1,000 "open for voting" suggestions in the ideas forum and a recently reported corporate valuation of $2.2 billion (yes, with a "B".)   Now, please change the photos back and put your resources to better use elsewhere.    

Ya envié mi reporte sobre el cobro que me hicieron metí mi tarjeta para la prueba de una semana y no tenía intenciones  de renovarla y me cobraron la suscripción  anual de 799$