[Archived] Athlete Community

I'm losing all will.  For no reason, my Polar flow app stopped syncing with Strava.  I have tried troubleshooting, talking to bots, and hours between messages.  I have uninstalled both apps and checked permissions.  I've then tried to upload manually with no luck, I was told it was a Google issue.  So I've tried one step access.  I can't change my email address, strava app won't allow, server error 😒.   When I check to connect strava and polar it shows all is connected, but still no syncing. I'm paying a subscription, the help and service from bots and ticket messages I find very frustrating now.  What am I not seeing? Ryan.

Dear Strava CommunityThanks to Strava for relaxing third party links in Bios and Posts. I am owner of a Strava Running Club www.strava.com/clubs/rcucrc, but members are multi-sport. Membership requested that we swap to Multi-sport, but we need Strava to expand multi-sport leader boards to show running, cycling and fitness etc separately.Our community post for that got rolled into this post: -  We tried to share this Strava “https” link with the club membership, so they could upvote it, but the club post was blocked with a message ‘try later’.  I discovered if this link was removed, the post uploaded.Why does Strava block its own “https” links?Thank you. Respectfully,

Lately, I have been experiencing an issue with data recording: the long activities always crash (after 4-6 hours, bike rides).This has been happening for the last couple of months. I have always been using the latest app update release available at the moment of the activity. I am using a Xiaomi phone, but I took good care of the instructions here:https://support.strava.com/hc/en-us/articles/216918967-Troubleshooting-GPS-Issues(disable any battery saving, high accuracy in location, etc.). I don’t really know what is going on.In the last few rides, I have used another tracker app (mainly as a backup), and this other app was able to complete the recording without crashing, without issues.I enjoy Strava a lot, but these regular crashes are disappointing. I ho

Bonjour. Sur ma dernière sortie Footing, la carte de mon parcours ne s'est pas affichée... pourtant dans les paramètres j'ai choisi "carte" plutôt que "support". Je n'avais pas eu de problème avant aujourd'hui. Avez vous une solution ou un paramètre à modifier à me conseiller ? Translation: Hello. On my last jogging outing, the map of my route did not appear... even though in the settings I chose "map" rather than "support". I had not had any problems before today. Do you have a solution or a setting to modify that you can recommend?

I Bought aolon navi r4 and their app to connect to strava is GloryFitPro once i connect it says Error 403: Limit of connected athletes exceeded can you help me fix this thank you

When trialling FitOn I have the problem that the workouts are not appearing in Strava.Am using an iPhone, and FitOn is populating the Workouts in the Health app as expected. Strava is configured to pull in data from the Health app.This works fine for Apple Fitness+, but can anyone tell me how to make it work for FitOn?Thanks.  

When I start a ride it shows correct and after sometime it will stops and resume that's is why my map is not showing correctly. 

Solved, thank you 

hello guys, how to fix this? in other devices it's just a oblong shape but in my Strava it's not accurate

Are you able to upload a day’s skiing activity recorded on Slopes to Strava?

Hello, everytine that I try to connect Facebook to Strava, it opens a new window - redirects me to the FB app and then I have to sign in with my Facebook details, after that, it sends a code to my email, and after insertig that code, it requires me to change my current password. Why is that? I don’t think this is necessary or safe at all. Thank you in advance for support. 

Load a route in the route planner on the website (or app). Duplicate the route, reverse the route direction, and save. Typically this means changing from clockwise to counterclockwise or visa versa. That would be a lot easier than building a new route manually.Or load a route, reverse it, and save it. 

hello, is there a way to display the calories per week ?

I am unable to see the following activity in my feed. Though I can search it in my activity tab. Please let me know how to resolve the same.Activity Link - https://strava.app.link/tpgcRmkzCSb

Hi,For the past few rides I have noticed that Strava updates my speed every ~10s but in between these updates the speed displays 0. Once the updated speed is shown for a few seconds it goes back to 0 and this cycle continues for the full duration of the ride. A similar issue with distance as well - it gets updated only when the live speed is shown and otherwise remains constant. I have attached some screenshots.From picture 2 to 3 the speed goes from 18.1 to 0. From picture 3 to 4 the speed is displayed as 0 and the distance remains constant at 0.92. In picture 5 the speed is updated to 18.5 and distance to 1.04.Please help out regarding this issue.Thanks!

When I am in the USA, Strava will show City & State on US-based activities, but when I’m outside the USA it will only show City & Country of a US-based activity.  Many municipality names exist in multiple states.  For example, living in New England, I see activities from “Hopkinton, RI’, “Hopkinton, MA”, and “Hopkinton, NH”, but when traveling outside the country, those activities simply show up as “Hopkinton, USA”, which really is not helpful at all.   When overseas, I would like to see, for example “Hopkinton, RI, USA”.I noticed the same issue exists in Canada, where I see the province name only when I’m in Canada, and when I was in Ireland, I could see the county names only until I left the country.  Whatever the political subdivisions used in a country (e.g., state, province, county), it would be real helpful to see these on activities without having to be physically in that country at that time.

I am using a Suunto watch to record activities. The data is analyzed in Suunto App which uses training metrics powered by Training Peaks, which is an established leader in this area. The same data is uploaded to Strava that provides its own training metrics. In both cases I can see Fitness / Fatigue / Form metrics that, as I understand, are supposed to be based on the roughy the same formulas. However the metrics look quite a bit different. Let’s do a comparison.Here is the Training Peaks data from Suunto app for the last 8 weeks. You can see that the Fitness metric has been going mostly up from 43 on 1/6/25 to 56 on 3/2/25 - 30% increase. That seems reasonable to me as I’ve been ramping up the volume. The intensity remained roughly the same because I train for ultra distances. Note how smooth the fitness graph is overall, which is reasonable because the fitness level doesn’t really change that fast. Also note the clean

Hi!Does the U18 policy stop automatic image upload from Zwift to Strava? Me and my daughter have identical setups in Zwift. My zwift rides and runs are automatically upploading data, map and images (screen shots). But for my 17 years old daughter does only data and map upload to Strava - all screen shots are visible in Zwift for her.//Anders

Come on sort it out, the fastest growing ball sport in Europe. We know you are a USA company, but you have European customers as well!

Is there a way to turn off segments and kom/qom when doing walks? I think it’s ridiculous to track speed when just walking.

Hello,I did a run activity using strava on past 14/o4/2025. I did this activity with my smartwatch (Samsung Galaxy Watch 7) that it had a gps problem. Meanwhile, the gps is ok.Now, I want correct the date of my past activity. I tried with following steps:I exported the activity to a .gpx file. I changed all wrong dates in file to the new date; I deleted the old register on strava; I inserted the new file with new date. After that, the date that is presented is the wrong date. How can I fix this problem? Can you help me?Many thanks for your help.Rafaela Miranda

I have a premium subscription and would like to download and use maps and routes offline. Can this be done?I’ve “downloaded” some routes, and the appropriate icon turns red. However, I cannot access them offline - when I try to press them nothing happens. I can’t find any option to download a map offline (the way fatmap used to have). Am I missing something?  

I received the following email today from Strava Research team… is it legit?I'm Navneet, a researcher at Strava, and I'd love to hear your feedback on using Strava. Take the 3-minute survey below for an opportunity to win a $/£100 gift card.By completing this survey, you’ll help us improve our features—and have the chance to participate in an exciting research study!Thanks for your participation,Navneet and the Strava teamPlease contact ngrewal@strava.com with any questions.

It would be helpful to have directions to the starting points of biking trails, similar to the AllTrails app, where you can then connect to your preferred navigation app such as Google Maps, Apple Maps, or Waze

Hi , I got a KOM on a segment , my question however is that on the same road there is another segment which is shorter and is in the same part of the road and my position on that KOM attempt never changed. How can I get a KOM on 1 and nothing for the other ??