Good day Strava developers,
It's been over 2 weeks since I have submitted a form asking to increase number of athletes. I have sent an email to follow up, not response. How long does it take to get feedback/approval after completing the form?
Thanks
Solved
After completing a form of increasing number of athletes
+1Best answer by Siam
Welcome to the "Waiters" club. I've experienced something similar twice. The first time, they asked me to provide more screenshots of my app (after 2 weeks). Then, more than a month passed, and I heard nothing from Strava...
+3Welcome to the "Waiters" club. I've experienced something similar twice. The first time, they asked me to provide more screenshots of my app (after 2 weeks). Then, more than a month passed, and I heard nothing from Strava...
+1My first application was approved in 2 weeks. Submitted Nov 26, 2024 and approved Dec 3rd, 2024. All the limit increases were great until my app got a lot of users recently and I’m quickly approaching the new limit. I’ve submitted another request today, so let’s hope it gets turned around quickly. 🤞
+2mikeruns26.2 wrote:
My first application was approved in 2 weeks. Submitted Nov 26, 2024 and approved Dec 3rd, 2024. All the limit increases were great until my app got a lot of users recently and I’m quickly approaching the new limit. I’ve submitted another request today, so let’s hope it gets turned around quickly. 🤞
May I know which is the link to the form? Is it this one?
+26- Community Manager
- 720 replies
Hey
I can confirm that is the correct form to submit to request an increase.
Our developers can take anywhere from 5-7 business days to review your request.
If you have any additional questions, you can reach our developers directly at developers@strava.com.
+1Just an update for others that are waiting, my app was approved for additional users! I submitted my request Tuesday and was approved yesterday. I also had an email thread with developer support where they recommended I implement webhooks to reduce API calls. I implemented webhooks and let them know and my application was approved. I’m not sure if that additional email thread helped or not, but hope this experience helps you!
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