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Same athlete twice on segments


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I've noticed recently that on some segments there are some athletes that have two efforts shown, from different years (one example looks like this:  1.A in 2021  2.B in 2021  3.B in 2020  4.A in 2020 ...  9.C in 2021  10.D  11.C in 2018). The rides are not marked different (ride/mtb ride) and the profiles are the same (same url).

Anyone knows what this is about?

Best answer by anchskier

@Cristina_P - Wow, I see what you are saying.  At least 3 people just in the top 15 are doubled up on there.  I would send a support ticket to Strava to have them look into it.  Maybe mention my support request number (#3271856) so they can see that it isn’t just an isolated occurrence.  

On a side note, that segment is terrible!  Wish people would use better GPS data when making segments.  That track is all over the place.

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5 replies

Jan_Mantau
Superuser
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  • Superuser
  • 932 replies
  • March 28, 2025

Can you post a link to such a segment?


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  • Author
  • Hub Rookie
  • 2 replies
  • March 28, 2025

This is the one in my example  https://www.strava.com/segments/4662217?filter=overall&gender=F

But there are more, with maybe just one athlete appearing twice. This one had three..

 

edit:  https://www.strava.com/segments/16224781 


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  • Hub Expert
  • 584 replies
  • March 28, 2025

This sounds like a new glitch showing up.  I had that happen to me just a week or so ago and had to reach out to Strava support to have them refresh the statistics.  It wouldn’t fix it when I tried from my end.  They were not able to say why it happened, just that it was a mistake and my instance was fixed.  If it is happening more frequently and with others, it should be reported to Strava Support through a ticket submission so they are aware of it and can look deeper.


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  • Hub Expert
  • 584 replies
  • Answer
  • March 28, 2025

@Cristina_P - Wow, I see what you are saying.  At least 3 people just in the top 15 are doubled up on there.  I would send a support ticket to Strava to have them look into it.  Maybe mention my support request number (#3271856) so they can see that it isn’t just an isolated occurrence.  

On a side note, that segment is terrible!  Wish people would use better GPS data when making segments.  That track is all over the place.


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  • Author
  • Hub Rookie
  • 2 replies
  • March 28, 2025

I will send a ticket.. Thanks!

Yes… that one looks weird now because the road no longer exists, I think. They’ve built a new road that goes straight. That’s a different problem too, because I don't think there is a way to "flag” a segment for being inaccurate or no longer relevant.. for various reasons.


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