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Question

Webhook Stopped working

J
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Since february 27, my webhook -that was succesfully working since 2018, stopped receiving events from Strava. Nothing changed on my application side.

[

    {

        "id": 130673,

        "resource_state": 2,

        "application_id": 16505,

        "callback_url": "https://www.cycloclub.be/stravacallback.php",

        "created_at": "2018-11-14T08:19:33+00:00",

        "updated_at": "2018-11-14T08:19:33+00:00"

    }

]

I checked everything, deleted the subscription (succesfull), and re-registered it, which fails with message GET to callback URL does not return 200.

I did all checks, verified the callback-URL, but can’t figure out the issue.
It seems that Strava -for some reason- can no longer reach the website/URL, as I’m also seeing no longer requests coming from Strava to the webserver since feb 27.

Has anyone encountered similar issues ?

    4 replies

    J
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    • jfk_be
    • Hub Rookie
    • 2 replies
    • March 9, 2025

    Same issue here since the 2025-02-27.

    Did you find the reason ?

    J
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    • Jan Peeters
    • Author
    • Hub Rookie
    • 2 replies
    • March 11, 2025

    No, no reason or solution yet.
    Where do you host your application ? Also at one.com ?
    It seems that strava is no longer able to reach the callback-url. (becaus of Firewall?? certificate invalid ????...), but I have no way to verify this or get any feedback from Strava.
    Any advise is very welcome.
    Do you know how to get help from Strava on this one ?

     

    J
    1 person likes this
    • J
      jfk_be
    J
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    • jfk_be
    • Hub Rookie
    • 2 replies
    • March 12, 2025

    I am also hosted at One … ;(

    It may explain our problem.

    I asked them the logs of my website, to check if their firewall is blocking the Posts from USA.

    Maybe they added a rule the 27/02, and we lost our webhooks !

    It is so hard to have a reply.

    I am trying Azure, and will consider closing my one account if they can’t solve this.

    But before i want to try if the webhook is working fine @ MS AZURE.

    J
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    • Jan Peeters
    • Author
    • Hub Rookie
    • 2 replies
    • March 17, 2025

    Thanks for the feedback. Let me know if you see any progress.

    Reply


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