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Question

I occur an unknown error during Payment processing

  • January 28, 2025
  • 1 reply
  • 30 views
N
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Hi,

I try to subscribe family plan but I can't complete the payment successfully. 

all of the payment methods have the same result.

 

does anyone have the same issue?

many thanks

    This topic has been closed for comments

    Bryant
    Community Manager
    Forum|alt.badge.img+26
    • BryantCommunity Manager
    • Community Manager
    • March 20, 2025

    Hey ​@Nimlas,

    If you haven’t already please submit a support ticket regarding your subscription.
    Our support team will be able to help resolve your issue.

    KBryant24 | STRAVA | Community Hub Team

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