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refund

  • April 13, 2025
  • 1 reply
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"Hi everyone, I just noticed an auto-deduct charge for a Strava subscription on April 13, 2025, from my e-wallet (GCash), which happened without my consent. As a student, I’m on a tight budget, and I did not authorize this charge. Has anyone else had a similar issue? I’m trying to get a refund and would appreciate any advice on how to resolve this with Strava. Thanks in advance! #RefundRequest #StravaHelp #UnauthorizedCharge"

Best answer by Jana_S

Hi ​@biyen, unfortunately we cannot help you here (the community hub is a place where Strava users advice each other, but without access to account/subscription information). You’ll need to contact Support as described here: 

 

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    Jana_S
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    • Jana_S
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    • April 13, 2025

    Hi ​@biyen, unfortunately we cannot help you here (the community hub is a place where Strava users advice each other, but without access to account/subscription information). You’ll need to contact Support as described here: 

     

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