As I’m having difficulties linking my Fitbit and Strava accounts, I’ve had to resort to downloading a .tcx file from Fitbit exercise sessions and then upload that manually from a laptop to my Strava account but I keep getting the error message in a red banner that “the file has too few data points.” I’ve tried to do this 3 times now with zero success. I used to be able to do this from my Fitbit Charge 5 but have recently changed to a Fitbit Charge 6. Not sure if that is coincidental or not.
Any one else had this problem and found a solution? Please share if you have.
Best answer by ActivityFix
I have two suggestions for things you can try
Take a tcx file from your Charge 5 and try to upload it. This is just to see if it still works so you know if it’s something that changed on Strava’s end vs something wrong/different with the tcx file from the Charge 6. If you don’t still have your Charge 5, you can download a tcx from an older activity (desktop only) by going to the activity and selecting “export original” from the … menu
The tcx format is plain text, so you could try comparing a file from your Charge 5 against one from your Charge 6. See if there’s anything obviously different. Ideally you would do this with two similar activities (same type, duration, etc...)
Take a tcx file from your Charge 5 and try to upload it. This is just to see if it still works so you know if it’s something that changed on Strava’s end vs something wrong/different with the tcx file from the Charge 6. If you don’t still have your Charge 5, you can download a tcx from an older activity (desktop only) by going to the activity and selecting “export original” from the … menu
The tcx format is plain text, so you could try comparing a file from your Charge 5 against one from your Charge 6. See if there’s anything obviously different. Ideally you would do this with two similar activities (same type, duration, etc...)
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