[KNOWN ISSUE] Chart on dashboard showing weekly running progress vs. goal now only showing road runs, trail runs not showing

I've noticed something strange with the time-based running goals on the web version. When I set a weekly goal (like running 6 hours this week), trail runs aren't showing up in the "Goals" section.

For example, today (Friday) I did a trail run for 2 hours and 12 minutes. While the total running time reflects this (now showing 4 hours and 50 minutes), the trail run itself isn't displayed on the graph.

Interestingly, if I go directly to the goals page (https://www.strava.com/athlete/goals), the trail run appears correctly on the graph. See below.

This seems to be a bug, and it's been happening for the past three weeks. I've tried using different browsers and operating systems, so it looks like an issue on Strava's end.

I’ve noticed that my trail runs are not counting toward my yearly mileage goal. The last time I checked, a few weeks ago, they were. So suddenly I’m 100+ behind for hitting my yearly goal when just a few weeks ago, I was only 8-10 miles short. 😟

Does anyone have any suggestions on how to gain the attention of Strava support on this one? I reported it almost four weeks ago, but no reply yet.

Sounds similar to the issue I reported here: 

I contacted Strava support about this a month ago. I have not received a response from them.

For me, allocating a run as a “run” or a “trail run” has always seemed a bit arbitrary; “trail runs” seem not to count towards some running goals/targets/totals and for me the total of runs (run + trail run) is of most interest.

I’m interested in whether people who use both tags know what counts where?

Also: what do people used the “trail run” tag for? Does it relate to: the running surface, obstacles such as gates and stiles, terrain, or simply a declaration that the pace should not be scrutinised as much as a “proper” run.

I think I’d use it more if run was (say) “road run” and both categories always counted against challenges etc. 

Or maybe they do now and I hadn’t noticed the change…?