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Question

Anyone else struggling with the new media upload flow?


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I used to love Strava media upload flow. Crystal clear, not questions. I loved the fact that it was possible to preview a picture just by having a prolonged press on it.

What was not my surprise today when I tried the updated media upload flow… It felt like an effort to simply upload a pic!

It seriously makes me wonder if Strava is testing any of their latest features. The past weeks have been an absolute nightmare. I’m a paying subscriber and I’m seriously considering cancelling my subscription. It feels like everything I liked in the app is being torn into pieces.

5 replies

Jana_S
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  • Hub Expert
  • 497 replies
  • April 1, 2025

Hi ​@Camille_J, just to clarify - which environment are you talking about? Web / mobile app? I’ve just tried on the iOS app and adding media seems to be the same as I’m used to, including the long-press preview. But maybe you're using a different device - or experiencing a bug..?

(But I agree, the usability of the app UI has been getting worse and worse lately… 🫤)


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  • Author
  • Hub Rookie
  • 5 replies
  • April 2, 2025

Hi ​@Jana_S! I'm on Android, version 404.11. I added a few screenshots so you can see the new flow.

I wish I was experiencing a bug, just as I wish the twirly kudos were just an April fool's joke... I'm happy to hear the iOs app is still like before though.

I'll contact the support in any case as the upload don't work most of the time. So many taps and nothing gets added to the activity. I managed to add one picture yesterday but I don't even know how 🙃

 


Jana_S
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  • Hub Expert
  • 497 replies
  • April 2, 2025

Thanks for sharing the screenshots… it doesn't sound right! 😣

I don't have an Android device but hopefully some fellow Android athlete will peek in here and share their experience / suggestions...


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  • Author
  • Hub Rookie
  • 5 replies
  • April 2, 2025

It’s so complicated...

I actually just realised why I sometimes couldn’t upload the media. Once you see all the pics in this “gallery” you have to select them a second time… Why? 😭

I wish I could go back to square pics easy upload pre-twirly thumb interface so bad.


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  • Author
  • Hub Rookie
  • 5 replies
  • April 2, 2025

Update 
A user on Reddit gave the solution to my issue: I had only given limited access to media to the app and was seeing the Android system media picker. I changed the settings and all is back to normal.

Interestingly, I didn’t have that problem before with the same settings.

Anyways, one less issue! 🙂


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