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Help - Updating gear does not save

  • December 4, 2022
  • 1 reply
  • 22 views

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Hello

I am having an issue with updating gear of some of my activities. By default, I used to record bicycle activities on my mountain bike.

For my road bike activities, I do not manage to update the gear. The process I follow is:

  • Open the activity
  • Click on edit
  • Change the gear
  • Save

But nothing happens. I have to add that these activities seem to be virtual rides. Yesterday I did a real ride and this one I can edit the gear normally (and save).

How can this be solved?

Best answer by Scout

Hi ,

Sorry to hear you're having an issue updating your gear. Please submit a support ticket and we'll be happy to work with you and see what's going on.

1 reply

Scout
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  • Strava Alumni
  • Answer
  • December 5, 2022

Hi ,

Sorry to hear you're having an issue updating your gear. Please submit a support ticket and we'll be happy to work with you and see what's going on.