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My run says imported but it never actually downloaded?

  • April 12, 2025
  • 1 reply
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Hi I need help. Has anyone had this issue and has fixed it?? I did a long run this morning and it imported from my Apple Watch like usual but it’s not showing up. It’s check marked as imported but does not show up in feed or adds to my distance etc.. I don’t know what else to do I feel like I’ve tried everything. Restarting my phone, deleting the app and re installing multiple times, deleting it from my watch and reinstalling, I even tried exporting the file from my Health app to my iCloud and then to Strava website and that didn’t work either. 

Best answer by Jana_S

answered here:

https://communityhub.strava.com/general-chat-2/my-run-says-imported-but-its-not-showing-up-9452

 

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