Hey @Giggles,

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

Update from support: Our team was informed that the issue had been resolved. 

Hi,

I have the same issue. I cannot upload any media files to strava activities now for over a week. I have tried to update the app, log out and log in as well as restarting iphone. Nothing seems to work, how can it be resolved?

Hi, I have the same issue on my latest activity. Can’t upload any picture or video 

Hey @Hchazelle, 
Thanks for posting and sorry for the trouble. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:
 
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 
 
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
 
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
 
If this does not resolve your issue, please submit a support ticket and our team will provide further assistance.