Skip to main content
Answered

Segment achievements aren't always calculated / displayed on upload

  • February 8, 2024
  • 2 replies
  • 20 views

Silentvoyager
Superuser
Forum|alt.badge.img+26

Sometimes when I finish an activity and sync it via Garmin Connect I don't get all segment achievements until I use the "Refresh Activity Achievements" function on Strava Web. But how I am supposed to even know that segment achievements are incomplete. I can only see that if I look at every segment individually.

For example, here is the same activity after I initially uploaded it (as seen about 1 hour later after the upload) vs. after refreshing the activity achievements:

Best answer by Jane

Hello @Silentvoyager 

Thanks for posting about this.  In some cases where there are many segment achievements, it may be necessary to use that tool to see all achievements.  I understand your point though, and agree this could be improved.  

I'm passing your feedback along to the Team, and again, thanks for taking the time to share it.

2 replies

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • Answer
  • February 22, 2024

Hello @Silentvoyager 

Thanks for posting about this.  In some cases where there are many segment achievements, it may be necessary to use that tool to see all achievements.  I understand your point though, and agree this could be improved.  

I'm passing your feedback along to the Team, and again, thanks for taking the time to share it.


Forum|alt.badge.img+2
  • Hub Starter
  • April 17, 2024

@Jane11 I'm seeing very similar behavior when uploading from apple health - it seems like achievements aren't being properly calculated when activities are uploaded from 3rd party data sources - i'm seeing this very regularly with my apple health uploads.