Skip to main content
Question

Share image now being cropped to 16:9 portrait


scott14

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).

For example, here is my latest run, ready to share;
 


However, when I post or even save the image, it is cropped to the portrait aspect ratio.

 


This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

Forum|alt.badge.img
  • Hub Starter
  • February 26, 2025

Happening to me as well, really annoying because it cuts the image


Forum|alt.badge.img
  • Hub Starter
  • March 1, 2025

Happening to me too. Any Strava community managers or devs know how to roll this back?


Forum|alt.badge.img+3
  • Hub Rookie
  • March 2, 2025

This is such a stupid change. iPhone 13 Pro. I can‘t use the sharepic with the map, because I can‘t even see the complete track.. QA team must be on vacation  during those updates?


Forum|alt.badge.img

same here. IMHO this is a bug that has to be changed back. Original upload image dimensions need to be kept intact for the sharepic!


Forum|alt.badge.img
  • Hub Starter
  • March 19, 2025

I have experienced this issue and hope Strava can fix.  The image that is displayed in the “Share Activity” preview ought to match the image that is exported/shared.  I would also vote in favor of not cropping “landscape” orientation images.


Forum|alt.badge.img
  • Hub Starter
  • 1 reply
  • March 22, 2025

I just encountered this for the first time. It’s so annoying. If I save an image it should be the same aspect ratio and orientation displaying in the app. Please fix this.


Forum|alt.badge.img+2

I hope the strava PMs or Devs see this and decide to revert the change OR AT LEAST give the user the option to choose the aspect ratio they want to export their run image in.
I don’t know how long I can take this. 

 


Forum|alt.badge.img

I have the following ticket Strava ticket #3244470,

 

with the following response 

 

We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.

 

 


Jana_S
Superuser
Forum|alt.badge.img+29
  • Superuser
  • March 24, 2025
Danimal_81 wrote:

I have the following ticket Strava ticket #3244470,

 

with the following response 

 

We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.

So it's really intentional 😒 Not the best news but thanks for posting!

 


Forum|alt.badge.img
  • Hub Starter
  • March 24, 2025
Danimal_81 wrote:

I have the following ticket Strava ticket #3244470,

 

with the following response 

 

We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.

 

 

Thanks for the sharing.  Even if the aspect ratio of exported maps and images was intentionally standardized, the previews should be updated to reflect this.  As it stands, the preview is not an accurate representation of what is exported--much of the map/image ends up getting cropped out.


Forum|alt.badge.img
  • Hub Starter
  • 1 reply
  • March 25, 2025

Same issue here for me as well. Quite annoying if it is not a bug 😔


Forum|alt.badge.img
  • Hub Starter
  • March 31, 2025

definitely annoying! strava team pls fix :’)


Forum|alt.badge.img
  • Hub Starter
  • April 3, 2025

Yep, this is awful, no point sharing rides anymore, though I’m noticing it isn’t affecting everyone?


Forum|alt.badge.img
  • Hub Starter
  • April 5, 2025

It is a bug not a feature, photos and also map tracks are cropped. I do not really like the previous version, please revert it, or give an options to user to select between 16:9 ratio and original dimensions. 


  • Hub Starter
  • April 9, 2025

I think this is a bug. Displaying square before exporting, and when you save the map or export directly to Instagram, it crops the map and you can’t even see the full map. 


Forum|alt.badge.img
  • Hub Starter
  • April 10, 2025

The PM who made that choice owe us a beer. It terrible to force such a crop. 


Forum|alt.badge.img
  • Hub Starter
  • April 12, 2025

I’ve run into this issue.

I honestly don’t understand what the approver was thinking when they decided to drop this image sharing feature. I sincerely hope this was just a bug and not an intentional change. Please bring back the image sharing functionality as it existed in previous versions — removing it is a major step backward.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept, you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings